546 Calls Handling Jobs - Page 7

Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 17,000 in-hand to 25,000 in-hand plus incentives. Required Candidate profile HSC is mandate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Ashwini Mob No:- 9923656681 Perks and benefits competitive Salary with unlimited Incentives

Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 17,000 in-hand to 25,000 in-hand plus incentives. Required Candidate profile HSC is mandate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932 Perks and benefits competitive Salary with unlimited Incentives

Role & responsibilities Require Male/Female candidate who have good knowledge of excel , emailing etc to manage the OPEN calls , MIS with team handling

Job Title: Administrator BXT (L3) (Work from Home with limited VCC Locations) Locations Available: Andhra Pradesh, Telangana, Karnataka, Tamilnadu, Maharashtra, Uttar Pradesh, Delhi, Punjab, Rajasthan, Kerala, West Bengal This is work from Home based, for 06 months contract on Amazon payroll About Amazon India Development Centers : Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Bangalore (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide. Join Amazon's Benefits Experience & Technology Team (BXT), and help make a difference for all Amazonians! The BXT My HR Benefits Team provides Benefits specific assistance to Amazon employees in the form of accurate, consistent, and timely responses to inquiries from various contact channels via phone, My HR Case and My HR Chat. The Benefits Team primarily exists to connect employees with content and data not available through intuitive self-service, and to intake process defects and workflow these to relevant resolution teams. We are currently looking for an Benefits Administrator to join our Benefits Center team. The Benefits Administrator is a subject matter expert who specializes in benefits which includes H&W, additional life benefits (life insurance, additional Amazon sponsored benefits), retirement and stock. Responsible for assisting internal customers (employees). They have the highest level of specialized knowledge within these areas. The Benefits Administrator demonstrates ownership by ensuring all benefit inquiries are resolved on first contact and escalate unresolved inquires in a timely fashion to our Tier 2 team when necessary. Key job responsibilities In this role, successful candidates will demonstrate: Excellent organizational and time management skills Strong customer service focus Excellent verbal and written communication skills required Ability to understand benefit terms and programs Disciplined problem-solving skills and ability to execute solutions The ability to prioritize quality and customer experience Quick to take action to address an issue, and demonstrate strong judgement/decision making Experience with rapid and complex changing work environment Basic qualifications 0-10+ years experience in contact center, customer service, human resources or equivalent experience. Bachelors Degree or advanced college education in a related field Experience working within a global organization Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps Very good command and knowledge of English. Preferred qualifications Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Bachelor's degree or advanced college education in a related field included but not limited to; Human Resources, Business Administration or Organization Development. Experience dealing with customers and exceptional use of empathy skills. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standard. Domestic Relocation Provided: No Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational, changes every 3-4 months) Weekly Off: Rotational two consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days may change every 3-4 months) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Role & responsibilities Person should be of BE - Mech/ Diploma in Mechanical/ Instrumentation Person having hands-on knowledge of customer service support to pharma tooling/ pharma consumables, and industrial products Swiftly address and resolve any technical issues related to the pharma tooling customer Collect all relevant technical machine information for providing quotations. Attend trials for supplied pharma toolings and ensure the smooth running of the machine. Technically sound knowledge with quick resolution and conclusion of queries at the customer end. Connect well with cross-functional team members to ensure smooth coordination with the customer. Ensure yearly targets are achieved for the Gujarat region.

Process name - JFL Dominos Minimum 12th pass Experience: fresher are ok Good Communication Fresher and Exp :Up to 18K in hand Required Candidate profile Qualification:- Hsc Pass to any graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app)

We are looking for a proactive and detail-oriented Office Executive to join our team in Ahmedabad. The ideal candidate will handle day-to-day administrative tasks and support our sales and accounts operations efficiently.

Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Pratiksha:-8698488197 Perks and benefits High Incentives and growth opportunities.

Responsibilities: Sales & Admissions: Make calls to potential students/parents, explain courses, General Administration: Maintain records, track payments, and teacher coordination. Class Management: Coordinate and schedule online classes. Annual bonus

Efficiently manage daily tasks, workplace operations, route calls, communication, and team collaboration; organize files, schedule appointments, coordinate activities & support organizational goals. Resumes with Photo considered. Aviation background

Job Title : Front Desk & Office Administrator Location - Noida Sector 59 , 156 Office - can be discussed over call . Department : Administration and Reports To : Office Manager / Admin Head Job Summary : We are looking for a well-organized and presentable Front Desk & Office Administrator to manage daily administrative operations at the front desk. The ideal candidate will handle reception duties, document control, guest coordination, housekeeping management, travel arrangements, and general office administration. Key Responsibilities : Front Desk Management : Greet and welcome visitors in a professional and friendly manner. Manage incoming calls and direct them to the appropriate departments. Maintain a clean, organized, and presentable reception area. Administrative Support : Handle all incoming and outgoing mail and courier services. Prepare, file, and maintain documents and records. Coordinate with housekeeping staff to ensure cleanliness and upkeep of the office. Monitor office supplies and place orders as needed. Guest & Staff Coordination : Assist in travel and accommodation arrangements for staff and guests. Schedule and manage appointments, meetings, and conference room bookings. Support internal communication between departments. Computer & Documentation Work : Operate basic computer software (MS Word, Excel, Outlook). Assist in creating reports, letters, and other office correspondence. Maintain visitor logs and employee attendance if required. Key Requirements : Education : Graduate in any discipline (Preferred: B.A./B.Com/BBA). Experience : 15 years in a front desk or administrative role. Skills : Excellent verbal and written communication. Presentable appearance with a professional attitude. Basic computer literacy (MS Office, email handling). Multitasking and organizational skills. Work Conditions : Work Hours : Monday to Saturday (9:30 am to 6:30 p Dress Code : Business/Formal Attire Interested Candidates may share their resumes at Suruchi@neptuneindia.com Regards Suruchi HR

Process: Reliance General Insurance (RGI) Sales Process- Mandate Graduate or HSC with 6 month of sales experience . Good English communication required. Salary- Upto 19,000 CTC Rounds of Interview: HR / OPS Required Candidate profile Qualification: Min HSC Work Location: Kapurbavadi Junction, Majiwada, Thane, Maharashtra 400607 Schedule your interview: Call or WhatsApp your CV to HR Akshay:- 9822146578

Job Opening: International Voice / Blended Process Pune Location Location: Pune, Maharashtra Process: International Voice / Blended (Logistics, Retail, Insurance) Job Overview: Join our dynamic and fast-paced international BPO team! We are hiring for voice and blended processes, offering excellent growth opportunities and a competitive salary package. Whether you're a fresher or an experienced professional, this is your chance to build a global career in customer service. Salary Package: Fresher: 18000 to 20000 in hand per month (Up to 3 LPA) Experienced: Up to 6.5 LPA (30% Hike on Last In-Hand Salary, subject to experience and performance) Key Responsibilities: Handle inbound and outbound customer calls and chats (as per process requirement) Resolve customer queries with empathy and professionalism Meet quality and performance targets (AHT, CSAT, FCR, etc.) Maintain accurate records of customer interactions Ensure adherence to process compliance and guidelines. Eligibility Criteria: Minimum HSC (12th pass) or Graduate in any discipline Freshers with good English communication skills are welcome Experience in international voice/blended BPO will be an added advantage Excellent spoken English and ability to handle global customers Willingness to work in rotational shifts and night shifts 5 Days working 2 Days OFF Skills Required: Strong verbal and written communication Customer-first attitude Good problem-solving and interpersonal skills Basic computer and MS Office knowledge Why Join Us? Attractive salary & performance incentives International exposure Great work environment & team culture On-the-job training and career development How to Apply: Contact HR Mangesh : +91 9225755444 Email: Mangesh.Parkhi@spes.in Note: No virtual Rounds of Interview REFERENCES ARE HIGHLY APPRECIATED. Preferred candidate profile

Dear Candidate, Greeting From HDFC Bank LTD! We are actively hiring Customer care Executive for inbound process in Mumbai Location. We conducting walking drive on Monday. Please Find below Job Details. Job Description = Job Role =includes handling of inbound calls for 8 Hrs received from customers enquiring details of the product or process related information . (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls). Customer education on various product offerings will be a part of the job. Certification test to clear post completion of the training program. Responding to customers with the resolution within the defined TATs. Call back to customers in case of any unresolved queries etc. Appropriately escalating cases to the Supervisor. Adherence to the defined service delivery standards. Rotational shifts and W/Offs indicate staff will have to work on 2nd and 4th Saturday, Sunday/Bank Holidays etc and W/Offs can be on working days. Late evening and Night shift for male candidates. Nil Unscheduled offs. No access to your Mobile Phone, Smart watch/any Bluetooth device, pen, paper etc inside the access area. Best Regards, Sejal Chavan. HDFC Bank HR.

Managing Day to Day Tasks Handling Clients Managing Bookings made by clients for vehicle service Solving basic client queries Replying on social media for basic queries Taking clients feedback Required Candidate profile Microsoft Word and Excel Required Perks and benefits Travelling expenses will be provided

Job description Primary Healthtech (Mobilab) Indias leading MedTech startup in point-of-care diagnostics is looking for an experienced Customer Support Executive to streamline and scale our device and consumables supply chain across pan-India operations. Job Responsibilities • Customer Query Handling: Respond promptly to customer inquiries via phone, email, or chat. Resolve product-related issues, complaints, and service requests efficiently. • Product Support: Provide technical guidance on the usage, maintenance, and troubleshooting of medical devices. Assist customers in understanding product features and specifications. • Complaint Management: Record, investigate, and track customer complaints as per company protocol. Coordinate with internal departments (engineering, QC, service) for resolution. • Service Coordination: Schedule service visits or product demonstrations with field service technicians or sales team. Follow up to ensure service completion and customer satisfaction. • Documentation & Reporting: Maintain detailed records of customer interactions, issues, and resolutions in CRM or tracking tools. Prepare periodic reports on customer feedback, complaints, and resolutions. • Feedback Collection: Gather customer feedback to improve service quality and product performance. Escalate recurring issues or product concerns to relevant departments. • Compliance & Safety: Ensure customer communication complies with healthcare regulations and company policies. Advise users on proper device handling, safety, and maintenance. • After-Sales Support: Follow up with customers post-installation to ensure satisfaction and continued support. Encourage AMC (Annual Maintenance Contract) or warranty service renewals. • Collaboration: Work closely with the sales, technical, and logistics teams to deliver seamless customer service. Profile Requirements 1–3 years in customer support end . Any Graduate Good communication skills is necessary. What You Get Drive the backend of India’s most innovative diagnostic technology Work with partners like AIIMS, Indian Army, BIRAC, MeitY ESOPs, autonomy, and leadership role in a high-growth impact startup

Position: Customer Support Executive (Blended – Voice + Chat) Location: Noida Sec 62 Shift: Rotational -Good command over English Typing Speed: Minimum 30 WPM with 90% accuracy Graduate / Undergraduate both can apply WhatsApp - 968272482

Interested candidates can apply on the below job link: https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/Bangalore-Karnataka-India/Service-Coordinator_R-31049-1 Can send in applications to apeksha.patil@kyndryl.com Service Coordinator Job Description Summary Coordinates, diagnoses and troubleshoots incoming employee calls to provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. Provides case status updates to management and end-users. Supports and maintains effective relationships with users. Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support. Job Description Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery. The position is with the Infrastructure Services business of "Kyndryl". This business unit supports client IT Infrastructure (Servers, Networks, Info Sec, Service Management etc.) Responsibilities include Accountable for effective management of Service Support (Incident, Problem, Change Management) processes and compliance of the processes in BAU. Functional responsibility of the Service Support team. Accountability for audibility of the documented Incident, problem and change process. Deploying the documented process, including education of process users during deployment. Ensuring improvements to the process through required service improvements plans. Assisting in resolution of process exceptions that arise during normal day-to-day process activities as requested. Monitoring regular process measurements. Address and analyse negative trends that impact effectiveness or efficiency of the IPC processes. Ensuring appropriate issue records are opened to address negative trends that are associated with specific operational areas or functions. Ensuring ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution. Performing post-resolution incident reviews and evaluating the effectiveness of incident resolution. Orchestrate Incident Recovery by driving Incident Bridge. Consolidating an integrated resolution plan when multiple competencies/Business Units are engaged. Acting as coordinator for multiService Provider for Severity 1 Incidents/Major Incident Determining the impact and urgency of an incident and assigns priority. Creates a resolution plan outlining actions to resolve and recover incident. Responsibilities to Resolve, Recover and Close. Determines most appropriate approach to be used in resolving and recovering incident. Invokes Problem Management process where further investigation into root cause is required. Communicates status to client of High priority incident throughout the Incident Lifecyle, as per communication plan. You'll be responsible for managing Service Support processes , including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution. As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged. With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan. If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities. Job Qualifications You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise At least 7-10 years of experience in Incident, Problem & Change Management. Experience in stakeholder management and vendor coordination is required. Graduate degree or equivalent qualification in Computer Science, Electronics & telecommunication. Proficient in using MS Office tools. ITIL v3/4 (Inter/Expert) . Good understanding of infrastructure technologies. Preferred Technical and Professional Experience ITIL certified Good understanding and hands-on on Service Management (Incident ,Problem and Change).

We are looking receptionist for our Hotel, who can manage all Bookings, Maintain Guest List etc.

Position Customer Support Executive – Chat and Call Process (Outbound, Domestic) 1 Salary 15,000 (in-hand) for HSC freshers 16,000 (in-hand) for graduates 2) 9 hours shift with rotational shift , full time 6 days in week 3) Process TATA 1mg

Openings for Underwriter Looking for an experience with Underwriter or Mortgage HR Aditi@ 7795311459 ruth@9590520040 immediate joiner Available Positions:-Underwriter location:manayatha tech park Need min 1 year experience in mortgage or underwriter salary upto 7.5lks

Job Types: Full-time, Permanent, Fresher Salary: 12,000.00 - 15,000.00 per month 1. Helping clients with necessary product knowledge. 2. Resolving the client queries. 3. Strong oral and written communication skills. 4. Answering all calls and emails.

Job Title: Tele Caller (1 Openings) Experience: 1-2 years Job Summary: We're seeking a highly motivated and results-driven Telecaller to join our real estate team. As a Telecaller, you will be responsible for generating leads, building relationships with potential clients, and scheduling property viewings. Your excellent communication skills, customer-centric approach, and ability to work in a fast-paced environment will drive success in this role. Key Responsibilities: 1. Make outbound calls to prospective customers, understand their requirements, and persuade them to visit the site. 2. Generate interest and excitement about properties/projects among potential clients. 3.Process new sales leads, qualify prospects, and ensure seamless handover to the sales team. 4. Manage correspondence between the sales team and clients. 5. Provide regular updates, reports, and insights to the sales and marketing teams. 6. Maintain an accurate database of calls, customer interactions, and feedback. 7. Guide and explain project/product details to customers, addressing their queries and concerns. 8. Handle grievances professionally, resolving issues and preserving the company's reputation. 9. Regularly update seniors about customer interactions, feedback, and market trends. 10. Coordinate with other teams (sales, marketing, and customer service) to ensure smooth operations. 11.Attend Property Expos (if applicable) to promote properties and generate leads. 12. Conduct research to identify potential companies and generate new leads. Skills Requirements: - Excellent communication, negotiation, and customer service skills - Proficiency in MS Office (Word, Excel, PowerPoint) and email drafting - Ability to work in a fast-paced environment, meeting targets and deadlines - Proven experience in telecalling or telemarketing, preferably in real estate - Excellent communication and interpersonal skills - Proficient in using CRM software and other telecalling tools Qualification: - Graduate with any specialization Job Requirements: 1. In-depth knowledge of the real estate market and industry trends 2. Strong network and relationships with potential clients

Responsibilities: * Close sales through persuasive communication * Generate leads, develop business opportunities * Meet revenue targets consistently * Handle calls with professionalism and efficiency Sales incentives

Administrative & Scheduling Support Manage daily schedules, appointments, and calendar of the executive. Organize meetings, prepare agendas, take minutes, and ensure timely follow-ups. Coordinate travel plans including flights, hotel bookings, and itineraries. Communication & Correspondence Handle phone calls, emails, and messages on behalf of the executive. Draft, proofread, and manage professional communication and internal memos. Liaise with internal departments, clients, and external stakeholders as required. Documentation & Record Keeping Maintain confidential files, records, and databases in an organized manner. Prepare reports, presentations, and other documents as per requirement. Keep track of important documents like contracts, agreements, invoices, etc. Personal & Office Errands Assist with personal tasks such as bill payments, appointments, and reservations. Run errands and coordinate logistics for personal or family-related needs (if required). Confidentiality & Discretion Handle all responsibilities with a high level of discretion and professionalism. Maintain confidentiality of all sensitive and personal information.