Business Transformation Manager

Job Description

About MUFG Investor Services (US), LLC MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.7 trillion in assets. We provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, fund of hedge fund financing, trustee services and depository to securities lending and other banking services. About MUFG Capital Analytics (US), LLC MUFG Capital Analytics is a leading solutions provider for the global alternative investment management industry. Based in Dallas, MUFG Capital Analytics’ team of seasoned professionals utilizes cutting-edge technologies to deliver comprehensive solutions to our clients across the globe, in the private equity and real estate markets. For over 25 years, MUFG Capital Analytics has represented a diverse range of clients across the globe that encompass public and private markets, hedge funds, fund of funds, private equity, private debt, real assets, infrastructure, mutual funds, and venture capital. Job Summary: We are seeking an experienced Transformation Manager with minimum 7 years’ experience to lead strategic transformation initiatives in our Fund Administration business, focusing on enhancing operational efficiency, optimizing risk, driving digital innovation, and improving overall operational performance. This role involves identifying and implementing process improvements using advanced technologies, ensuring smooth integration of changes, and maintaining regulatory compliance. The ideal candidate will mentor a team of specialists, build strong relationships with stakeholders, and manage budgets effectively. Expertise in operational strategy, automation, and risk management is essential for maintaining our competitive edge in a rapidly evolving financial landscape. Key Accountabilities and Main Responsibilities Strategic Focus These responsibilities and attributes align with long-term vision, planning, and innovation: Strategic Planning · Develop and implement transformation strategies aligned with operational goals. · Collaborate with senior leadership to define priorities. · Conduct market analysis to identify trends and opportunities. Automation & Innovation · Identify and implement automation opportunities. · Oversee integration of new technologies. · Drive digital innovation projects. · Stay updated on emerging technologies and trends. Stakeholder Engagement · Collaborate with senior leadership, functional heads, and external parties. · Communicate transformation goals and progress. · Build and maintain strong relationships. Performance & Risk Management · Establish KPIs to track project progress. · Use data-driven insights for strategic decision-making. · Identify and mitigate risks, ensuring compliance. Leadership & Vision · Lead and mentor transformation specialists. · Foster a high-performance, collaborative team culture. · Provide strategic guidance to achieve transformation goals. Operational Management These responsibilities focus on day-to-day execution, efficiency, and delivery: Operational Excellence · Optimize processes to improve efficiency and reduce costs. · Lead change initiatives and ensure smooth transitions. · Foster continuous improvement and implement best practices. · Report on project status and budget performance. · Project Management · Develop, manage, and report on transformation project budgets. · Monitor expenditures and ensure cost-effective resource use. · Execution & Delivery · Manage multiple projects under tight deadlines. · Deliver high-quality solutions using standard project management techniques. *The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Desired Qualifications & Experience: · Bachelor’s degree / Master’s degree in Business Administration, Commerce, Finance, Information Technology, or a related field · Minimum 7 years of experience in operational transformation, process designing/re-engineering, preferably as an Operational Excellence Champion. · Exposure to digital transformation technologies such as RPA, AI/Gen AI etc · Proven experience in a transformation role within the financial services industry, preferably in Fund Administration / Private Equity space · Strong understanding of operational strategy, operations, and process optimization. · Expertise in automation technologies, digital tools, and innovation methodologies. · Excellent leadership, communication, and inter-personal skills. · Ability to manage multiple projects and deliver results within tight deadlines. · Strong analytical and problem-solving abilities. · Proven track record of successfully delivering high-quality solutions in high-pressure environment using standard project management techniques and disciplines. · Solid relationship building and stakeholder management · Experience in leading programs of work focusing on transformation efficiency. Accreditations/Certifications: · Lean Six Sigma Black Belt Certification: Must have · Project Administration (PMP): Good to have · Digital Innovation: Basic working knowledge of RPA platforms and Data Analytics tools Personal Attributes: · Exceptional leadership skills and capabilities · Continuous improvement focus, with the ability to identify risks, cost efficiencies, and operational improvements. · Ability to effectively liaise with senior-level stakeholders to communicate project progress, issues, risks, and solutions. · Strong presentation and communication skills · Ability to communicate clearly and effectively at all levels · Excellent organizational skills to effectively mobilize efforts, time and resources · Self-driven and motivated with a technological bent. Benefits: · Competitive salary and performance-based bonuses. · Comprehensive health and wellness benefits. · Opportunities for professional development and career advancement. · Collaborative and inclusive work environment. · Flexible working arrangements and work-life balance initiatives. · Access to cutting-edge technology and tools. · Employee recognition programs and team-building activities.