Business Process Manager

At Hari Chand Anand & Co., we are committed to optimizing internal processes for efficiency, consistency, and growth. We are looking for a detail-oriented and proactive Operations Analyst who has a strong focus on creating and managing SOPs (Standard Operating Procedures), along with handling day-to-day operations and internal coordination.

The ideal candidate will have 1+ year of experience in operations, business support, or HR coordination, and should be skilled in analyzing workflows, documenting processes, and supporting smooth cross-functional operations.

Key Objectives of the Role

• Streamline and document business processes and standard procedures across departments.
• Maintain up-to-date SOPs for all key functions and ensure version control.
• Support operational planning, reporting, and administrative task coordination.
• Bridge communication between teams to implement consistent operational standards.

Key Responsibilities

• Draft, update, and maintain Standard Operating Procedures (SOPs) for various functions including HR, admin, and internal operations.
• Work closely with department heads to gather process information and translate it into clear SOPs.
• Monitor process implementation and ensure compliance across teams.
• Assist in identifying process gaps and suggest improvements for better efficiency.
• Coordinate internal tasks like resource planning, document management, and reporting.
• Maintain dashboards, reports, and performance logs as needed.
• Support audits or internal reviews with accurate documentation and compliance records.

Required Skills and Qualifications

• Minimum 1 year of experience in operations, business support, or HR coordination.
• Strong writing skills, especially in SOP drafting and technical documentation.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with project or workflow tools is a plus.
• Ability to work independently and meet deadlines.

Preferred Skills and Qualifications

• Graduation in Business Administration, Operations, HR, or related field.
• Understanding of business workflows and operational KPIs.
• Familiarity with process automation or ERP tools is an added advantage.

Send your resume to: mail@grouphca.com

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift

Work Location: In person