Posted:11 hours ago|
Platform:
On-site
Full Time
Key Responsibilities:
Partner & Client Management:Identify, onboard, and maintain institutional and B2B clientsManage end-to-end partner lifecycle from lead to onboarding to service closureDevelop long-term engagement models and improve client satisfaction
Operational Development:
Build B2B processes, workflows, SOPs, trackers, and internal documentationSet up CRM or lead tracking tools (manual or automated) as neededWork with tech, support, and admissions teams to ensure partner deliverables
Reporting & Metrics:
Track KPIs, including partner success rate, closures, feedback, and revenueShare weekly dashboards with leadership on growth and gapsSupport in data audits, documentation, and compliance
Process Innovation:
Drive automation where possible to reduce manual dependencySuggest improvements in turnaround time and client communication
Candidate Profile:
Education & Experience:Graduate (BBA/B.Com); MBA preferred3–6 years in B2B Operations, Institutional Sales, or Partnership ManagementPrior startup or education services experience a strong advantage
Skills Required:
Strong communication, negotiation & client-handling skillsExpert in Excel, Google Sheets, CRM software, and report generationStrong time management, multitasking, and coordination capabilitiesProblem-solver with the ability to work in unstructured environments
KPIs for Review:
Number of active partners onboarded monthly% Partner queries resolved within TATDocumentation accuracy and audit readinessFeedback rating from partnersRevenue generated via B2B channel
Job Type: Full-time
Pay: ₹35,936.94 - ₹48,695.63 per month
Experience:
IMTS INSTITUTE
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