Business Operations Analyst

Job Title: Business Operations Analyst

Experience: 2-4 years

Location: Hyderabad

Employment Type: Full-Time

Contact Details:
Email Id: anjalin@galactixsolutions.com/ hiring@galactixsolutions.com
Mobile No.: 9622598716

Job Summary

We are seeking a detail-oriented and analytical Business Operations Analyst to join our team in Hyderabad, India. The ideal candidate will support the optimization of our business processes across edtech projects, software development initiatives, and IT consulting engagements. This role involves analyzing operational data, identifying improvement opportunities, and ensuring seamless day-to-day operations to enhance overall business performance. The position requires strong problem-solving skills and the ability to collaborate with cross-functional teams in a fast-paced environment.

Key Responsibilities

• Analyze business operations, workflows, and performance metrics to identify inefficiencies and recommend data-driven improvements in edtech platforms, software development cycles, and IT consulting services.
• Collect, interpret, and report on operational data using tools like Excel, SQL, or business intelligence software to support strategic decision-making.
• Develop and maintain documentation for business processes, including standard operating procedures (SOPs), project reports, and day-to-day business communications.
• Collaborate with internal teams (e.g., development, consulting, and edtech product teams) to streamline processes and ensure alignment with company goals.
• Monitor key performance indicators (KPIs) and prepare regular reports on operational health, highlighting trends and actionable insights.
• Assist in project management tasks, such as tracking timelines, resource allocation, and risk assessment for software and IT projects.
• Support compliance with industry standards and regulatory requirements relevant to edtech and IT sectors in India.
• Conduct market research and competitive analysis to inform operational strategies.
• Participate in cross-functional meetings to provide operational insights and facilitate process enhancements.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Management, Information Technology, or a related field. A Master's degree or relevant certifications (e.g., Six Sigma, PMP) is a plus.
• 2-4 years of experience in business operations, analysis, or a similar role, preferably in edtech, software development, or IT consulting.
• Proven experience in data analysis and process optimization.
• Must have excellent communication skills, both oral and written, with the ability to present complex information clearly to stakeholders.
• Strong documentation knowledge, including the ability to write and maintain day-to-day business documents such as reports, memos, and process guides.
• Proficiency in tools like Microsoft Office Suite (especially Excel and PowerPoint), Google Workspace, and basic data visualization software.
• Familiarity with edtech tools, software development methodologies (e.g., Agile/Scrum), and IT consulting practices is highly desirable.
• Ability to work independently and as part of a team at office-based setup.
• Strong analytical mindset with attention to detail and problem-solving abilities.

Preferred Skills

• Experience with data analytics tools (e.g., Tableau, Power BI) or programming languages (e.g., Python for data scripting).
• Knowledge of Indian regulatory frameworks in education and IT sectors.
• Ability to multitask and adapt to changing priorities in a growing company.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Provident Fund

Work Location: In person