This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Responsibilities
Strategy
- Develop and execute the internal communications strategy aligned with the organization's vision, values, and culture.
- Identify communication priorities for the year/quarter in line with leadership goals and change initiatives.
- Monitor internal communications trends and employee feedback to continuously refine strategy.
- Ensure all internal communications contribute to building employee engagement and brand advocacy.
Business
- Support major organizational programs (e.g., transformation projects, mergers, policy changes) with effective communications plans.
- Communicate key business updates in a timely, accessible, and engaging manner.
- Ensure communications help employees understand how their work contributes to business success.
Processes
- Maintain a content calendar for key internal events, campaigns, and announcements.
- Establish and follow standard templates, tone guidelines, and approval workflows for messaging.
- Coordinate with relevant teams to ensure consistent use of communication channels (email, intranet, digital signage, collaboration tools).
- Track and measure communication effectiveness using analytics (open rates, engagement metrics, feedback surveys).
People & Talent
- Support HR in promoting talent initiatives such as learning programs, recognition, DEI activities, and wellness campaigns.
- Create inclusive content that represents the diversity of the workforce.
Risk Management
- Ensure sensitive and crisis communications are handled promptly, accurately, and with appropriate tone.
- Mitigate risks of misinformation by maintaining accuracy, clarity, and version control in all messaging.
- Maintain confidentiality when handling business-sensitive or employee-related information.
- Implement approval protocols for communications related to compliance, legal, or policy matters.
Governance
- Ensure all internal communications comply with corporate policies, brand guidelines, and legal requirements.
- Maintain governance over official communication channels to prevent misuse.
- Regularly review and update communication policies, including social media guidelines for employees.
- Provide regular reports to leadership on communication activities, outcomes, and recommendations.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Key Stakeholders
- Executive Leadership and Location Heads
- BU Leaders and Managers
- HR & People Functions
- Employee Working Groups & Committees
- External Partners (where applicable)
Other Responsibilities
Embed Here for good and Group's brand and values in Digital Channels & Coverage Platforms Technology teams. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
- Education PostGraduate in mass communication or graduate (in any stream) with 7-10 years of relevant experience
- Languages English, Tamil & Hindi
Role Specific Technical Competencies
- MS Powerpoint
- MS Excel
- SharePoint site
- Design/Communication tools
- Video Creation/ Editing
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
