We are the business behind the world’s brands. We’re Ingram Micro—a people-first technology partner, reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates. We’re redefining distribution. Ingram Micro helps businesses run better, grow faster and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing! Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart Key Responsibilities: Strategic HR Partnership: Act as a trusted partner to business leaders, providing advice and counsel on all HR matters, including workforce planning, employee development, and organizational design. Collaborate with leadership to identify and drive key business goals, aligning HR strategies with business needs. Talent Development: Advise managers and employees on career development, performance management, succession planning, and training programs. Employee Relations & Engagement: Address employee concerns and issues by providing guidance on conflict resolution, disciplinary actions, and performance improvement. Promote employee engagement initiatives and provide insight into employee feedback to improve workplace culture. Organizational Development: Help drive organizational change initiatives, ensuring that they align with business goals and are effectively communicated across teams. Support leadership in building and maintaining a high-performance culture through leadership development programs and coaching. Performance Management: Guide managers in the implementation of performance reviews and feedback systems, ensuring fairness, consistency, and alignment with organizational values. Develop and drive strategies to enhance employee performance, productivity, and retention. HR Analytics & Reporting: Analyze HR metrics to provide insights to business leaders about employee trends, turnover, and other key performance indicators. Prepare regular reports and present findings to leadership for strategic decision-making. Compliance & Policy Management: Ensure that all HR practices comply with legal regulations and company policies. Assist in developing and updating HR policies and procedures as needed to reflect changes in laws or best practices. Qualifications: Education: Bachelor’s degree in Human Resources, Business Administration, or related field. HR certification (e.g., SHRM-SCP, SPHR) is preferred. Experience: 5+ years of experience in Human Resources business partner or advisory role. Proven experience in talent management, employee relations, and organizational development. Experience with HR software and systems (e.g., HRMS, Performance Management systems, Workday). Skills: Strong business acumen and understanding of organizational operations. Excellent communication, interpersonal, and negotiation skills. Ability to handle sensitive employee relations matters with discretion. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Competencies: Strategic thinking and problem-solving abilities. Strong leadership and coaching skills. Ability to manage multiple priorities in a fast-paced environment. Show more Show less

About Ingram Micro: - Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com. Position Summary: Generate new business and ensure organic growth from existing Resellers for Dynamics 365 and engage with end customers for identified opportunities Designing customized end-end solutions with functional knowledge Defining a yearly sales plan and plan implementation Managing the sales-cycles and the showcasing value proposition to high-level executives the value of our enterprise suite of applications Forecast, Attain the targeted sales and revenue achievement for Ingram Micro, while creating satisfied and reference-able customers Create and maintain a sales pipeline to ensure achievement/over-achievement within the designated market sector(s) Identify prospects in the defined verticals to exceed monthly / quarterly sales targets by selling BizApp solutions into within an assigned geographical or vertical market. You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts Develop and maintain relationship with corporate clients to facilitate Retention and Revenue Enhancement Organized promotional camps and other activities for increasing the visibility in the market. Job Qualifications: 4 - 7 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales Added advantage in MS Sales certification for Dynamics Job grade and salary will be commensurate with experience Successful track-record managing deals with customers and resellers in India Consistently over-achieved quota in past positions Bachelor's level degree required. Competencies: Strategic thinking Data-driven decision-making Team leadership and development Creativity and innovation Strong project management skills Adaptability and flexibility Results-oriented What is in it for you? You will get a wonderful opportunity to work with a team who believes in learning new skills, sharing ideas & driving results collaboratively. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning, Franklin Covey and many high-quality training courses to increase your technical knowledge and expertise. We care for you and assure a psychologically safer environment, by giving greater value to overall wellbeing through our Employee Assistance Program. You bring the talent; we provide the opportunity to begin a long-term career with an unlimited growth and advancement with a stable and an international organization like Ingram Micro. Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected, and supported. We are highly driven by our tenets of success: Results, Integrity, Imagination, Responsibility, Courage, and Talent. Show more Show less

Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, eCommerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000+ associates. Ingram Micro helps businesses Realize the Promise of Technology. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivalled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead. Ingram Micro takes pride in our unique culture. Our associates are our most important asset, and they are at the forefront of everything we do. Our dedication to a shared set of principles unites and guides us to better decisions and behaviors, enabling us to focus on the success of our business partners and associates. We have been certified by Great Place to Work, the global authority on workplace culture. Great Place to Work measures the degree of trust, pride and camaraderie within organizations. Being recognized for this certification is not just a destination for our company, it’s the beginning of a journey. The Great Place to Work certification is one of the many steps we are making to ensure the best employee experience for our associates, in alignment with our global Tenets of Our Success. Ingram Micro India has been awarded in the recent past as Safe place to work , most ethical distributor , top 100 inclusive workplace. Role Summary We have an excellent opportunity for an experienced AWS Technical Consultant to join our AWS services team and play a key role in supporting our continued growth plans. These plans aim to solidify our position as a leading global Services partner with AWS. Technical Consultants are expected to routinely act as the lead on large scale, complex projects and provide mentoring to their fellow technical consultants. Our Technical Consultants provide post-sales technical consultancy, undertake delivery and implementation engagements, as well as providing pre-sales qualification and design to consultancy engagements. A typical AWS Technical Consultant will have had five or more years’ experience in a technical consulting type role, with an excellent understanding and experience of delivering AWS centric solutions. Key Duties And Responsibilities Working in close collaboration with the local (in-country) AWS sales and technical team, along with the local Regional Service Centre, the core responsibilities of the role include, but not limited to, the following: Project Delivery Undertake individual consultancy assignments or work on a project as part of a larger team analysing customer requirements, gathering and analysing data and recommending solutions Technically manage the assessment, design, and implementation of solutions Ensure consultancy assignments are undertaken consistently and with quality Highlight technical risks so that any Ingram Micro exposure to commercial loss can be minimised Be familiar, harness, and deliver against key vendor programs including OLA, MAP and WAFR Produce and update assignment documentation as required Ensure that hand over to relevant support organisation is successfully completed Provide technical support as requested, for internal and external customers Lead and present at customer opportunities and workshop sessions Pre-Sales, Scoping, and Services Development Lead, or be part of, customer scoping calls or workshop sessions Lead and contribute to Statement of Works Build and maintain a good awareness of the internal SMEs areas of specialism Identify other Ingram Micro service and sales opportunities Support the development of the regional AWS services propositions, solutions and GTM Work with thought leaders within Ingram Micro to allow for continued success and to help identify areas of potential growth Lead with qualification of designs and opportunities Personal Skills Development An active and contributing member of our regional AWS technical community Build and maintain a strong relationship with the channel partners internal technical team Keep up-to-date with current and future technologies, products and strategies Build a solid skills foundation in chosen subject matter Maintain relevant vendor certifications Build and enhance relationships with peers Continue development of consultative skills Qualifications And Experience An AWS Technical Consultant should also have the following qualifications and experience: Required Qualifications AWS Professional / Specialty Certification Expected Experience (Design, Deployment And Transformation) 3+ years on AWS complex cloud environments AWS Optimisation Licensing and Assessment (OLA) AWS Migration Acceleration Program (MAP) AWS Well-Architected Framework Review (WAFR) Compute services (e.g. EC2, containers, serverless) Monitoring/Observability tools (e.g. CloudWatch, Prometheus, DataDog) CI/CD tools (e.g. CodePipeline/CodeBuild, Jenkins, GitHub Actions) IaC tools (e.g. Terraform, CloudFormation, Serverless Framework) Containers and orchestration tools (e.g. Docker, ECS, Kubernetes) VPCs/Networking Gen A/I and Machine Learning Migrations from VMware and/or Azure Knowledge, Skills, And Characteristics Five or more years of experience in a technical consulting type role Excellent communicator both verbally and written (both local and English) Experienced, mature, influential, assertive and diplomatic Able to operate independently or as part of a larger team Able to technically manage other people on large scale projects Able to network with industry peers and customers Industry leading knowledge of chosen subject matter A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations Applies knowledge and skills through handling complex problems beyond own area of expertise Ability and willingness to travel Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected, and supported. We are highly driven by our tenets of success: Results, Integrity, Imagination, Responsibility, Courage, and Talents. Show more Show less

About Ingram Micro: - Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com. Position Summary: Generate new business and ensure organic growth from existing Resellers for Dynamics 365 and engage with end customers for identified opportunities Designing customized end-end solutions with functional knowledge Defining a yearly sales plan and plan implementation Managing the sales-cycles and the showcasing value proposition to high-level executives the value of our enterprise suite of applications Forecast, Attain the targeted sales and revenue achievement for Ingram Micro, while creating satisfied and reference-able customers Create and maintain a sales pipeline to ensure achievement/over-achievement within the designated market sector(s) Identify prospects in the defined verticals to exceed monthly / quarterly sales targets by selling BizApp solutions into within an assigned geographical or vertical market. You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts Develop and maintain relationship with corporate clients to facilitate Retention and Revenue Enhancement Organized promotional camps and other activities for increasing the visibility in the market. Job Qualifications: 4 - 7 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales Added advantage in MS Sales certification for Dynamics Job grade and salary will be commensurate with experience Successful track-record managing deals with customers and resellers in India Consistently over-achieved quota in past positions Bachelor's level degree required. Competencies: Strategic thinking Data-driven decision-making Team leadership and development Creativity and innovation Strong project management skills Adaptability and flexibility Results-oriented What is in it for you? You will get a wonderful opportunity to work with a team who believes in learning new skills, sharing ideas & driving results collaboratively. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning, Franklin Covey and many high-quality training courses to increase your technical knowledge and expertise. We care for you and assure a psychologically safer environment, by giving greater value to overall wellbeing through our Employee Assistance Program. You bring the talent; we provide the opportunity to begin a long-term career with an unlimited growth and advancement with a stable and an international organization like Ingram Micro. Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected, and supported. We are highly driven by our tenets of success: Results, Integrity, Imagination, Responsibility, Courage, and Talent. Show more Show less

About Ingram Micro: - Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com. Position Summary: Generate new business and ensure organic growth from existing Resellers for Dynamics 365 and engage with end customers for identified opportunities Designing customized end-end solutions with functional knowledge Defining a yearly sales plan and plan implementation Managing the sales-cycles and the showcasing value proposition to high-level executives the value of our enterprise suite of applications Forecast, Attain the targeted sales and revenue achievement for Ingram Micro, while creating satisfied and reference-able customers Create and maintain a sales pipeline to ensure achievement/over-achievement within the designated market sector(s) Identify prospects in the defined verticals to exceed monthly / quarterly sales targets by selling BizApp solutions into within an assigned geographical or vertical market. You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts Develop and maintain relationship with corporate clients to facilitate Retention and Revenue Enhancement Organized promotional camps and other activities for increasing the visibility in the market. Job Qualifications: 4 - 7 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales Added advantage in MS Sales certification for Dynamics Job grade and salary will be commensurate with experience Successful track-record managing deals with customers and resellers in India Consistently over-achieved quota in past positions Bachelor's level degree required. Competencies: Strategic thinking Data-driven decision-making Team leadership and development Creativity and innovation Strong project management skills Adaptability and flexibility Results-oriented What is in it for you? You will get a wonderful opportunity to work with a team who believes in learning new skills, sharing ideas & driving results collaboratively. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning, Franklin Covey and many high-quality training courses to increase your technical knowledge and expertise. We care for you and assure a psychologically safer environment, by giving greater value to overall wellbeing through our Employee Assistance Program. You bring the talent; we provide the opportunity to begin a long-term career with an unlimited growth and advancement with a stable and an international organization like Ingram Micro. Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected, and supported. We are highly driven by our tenets of success: Results, Integrity, Imagination, Responsibility, Courage, and Talent. Show more Show less

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart Position Summary: We have an excellent opportunity for an experienced AWS Services Business Development Manager (BDM) to join our AWS Services team and play a key role in driving AWS Professional Services and Managed Services sales across our key routes to market, including the vendor, our partner-base and their end-customers. The successful candidate will demonstrate exemplary core sales and relationship management skills and will also have sound knowledge of Cloud services and how these can be harnessed to transform an organization. The candidate must also have a proven, and successful track record on sales and acquiring new relationships. A typical AWS Services BDM will have had two or more years in a similar services sales type role. What you bring to the role: Working in close collaboration with the local (in-country) AWS pre-sales and technical teams, along with the wider Regional Service Centre, the core responsibilities of the role include, but not limited to, the following: Strategic Sales Planning Identify market opportunities, routes to market, industry trends, and vendor, partner, and end-customer needs to guide sales approach Collaborate with local Ingram Micro leadership to set clear revenue targets and growth objectives Develop and execute a comprehensive account/territory plan to manage and grow numerous accounts concurrently Define and agree alignment and working approach with local Ingram Micro Cloud (resell) BDM’s and PDM’s for the demarcation / hand-off of Services-specific opportunities Internal, Channel Partner, and Vendor Relationships Forge strong relationship with key AWS individuals including Sellers, Professional Services, and Partner Development teams Forge strong and trusted relationship with partner account base, including actively promoting pre-sales, service offerings, and consulting capabilities Be a visible representative of Ingram Micro at partner engagements and key vendor events, supporting the identification and development of future service offerings Evaluate potential collaboration opportunities to enhance product offerings and market reach Market Expansion Drive market expansion efforts by identifying target segments and developing tailored go-to-market strategies Lead initiatives to penetrate new routes to market and partner / end-customer segments for cloud services adoption Analyze market competition and positioning to differentiate company offerings effectively Support the development of the AWS services propositions, solutions and GTM Sales Delivery and Achievement Provide ownership of complex sales engagements, including RFPs, proposals, and customer presentations Pro-actively hunt for and generate new business opportunities Meet or exceed revenue and goal targets in a defined territory – which will include those set by both Ingram Micro and AWS Maintain a robust sales pipeline, including regular updates and reporting Be familiar, and correctly position, key vendor programs including OLA, MAP and WAFR Collate, summarise, and accurately report key management account information on a monthly basis Identify other Ingram Micro service and sales opportunities Personal Skills Development Build and maintain a strong relationship with key peers, including the local and regional Cloud teams, AWS Sellers and Partner Development teams, partners and their end-customers Build a solid understanding of the Ingram Micro AWS services portfolio, capabilities and motions Build and maintain a good awareness of the internal SMEs areas of specialism Keep up to date with current and future technologies, products and strategies Build and enhance relationships with peers Qualifications And Experience An AWS Services BDM should also have the following qualifications and experience: Desirable Qualifications Cloud Computing related sales or business development experience AWS Cloud Practitioner Certification AWS Associate Certification Expected Experience (Services And Sales Understanding / Positioning) AWS Optimisation Licensing and Assessment (OLA) AWS Migration Acceleration Program (MAP) AWS Well-Architected Framework Review (WAFR) Compute services (e.g. EC2, containers, serverless) Monitoring/Observability tools (e.g. CloudWatch, Prometheus, DataDog) CI/CD tools (e.g. CodePipeline/CodeBuild, Jenkins, GitHub Actions) IaC tools (e.g. Terraform, CloudFormation, Serverless Framework) Containers and orchestration tools (e.g. Docker, ECS, Kubernetes) Gen A/I and Machine Learning Migrations from VMware and/or Azure Knowledge, Skills, And Characteristics Two or more years of experience in a Professional and Managed Services sales type role Excellent communicator both verbally and written (both local and English) Experienced, mature, influential, assertive, and diplomatic Able to network with industry peers and customers A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations Applies knowledge and skills through handling complex problems beyond own area of expertise Ability and willingness to travel English language proficiency is essential This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties. Show more Show less

We are the business behind the world’s brands. We’re Ingram Micro—a people-first technology partner, reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates. We’re redefining distribution. Ingram Micro helps businesses run better, grow faster and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing! Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart Position Summary: Performs a variety of HR activities. Partners with, and builds strong relationships with, leaders and key decision makers in relevant functions/divisions to optimize business success through HR initiatives. Takes a holistic approach to analyze HR issues, resolve problems and propose solutions. May investigate, mediate, and resolve employee and labor relations issues. May represent the organization in contract and labor negotiations. May provide coaching and counsel to business leaders, managers and employees. Brings best practice and external perspectives to strategic and operational business discussions and people management decision-making. Applies general understanding of all areas of human resource programs and policies, including recruitment, learning and development, performance management, compensation, benefits, HRIS, equal opportunity and diversity, data analysis, etc. Anticipates and plans for long-term human resource needs and trends. Develops, implements and ensures the ongoing effectiveness of all internal processes and systems; develops and executes an efficient infrastructure that can deliver HR services consistently, responsively and cost effectively. Ensures efficiency and accuracy of HR processes and transactions. This discipline may accommodate 1) jobs whose accountabilities span two or more job disciplines within the job family; 2) jobs that are not covered by a defined discipline within the job family. What you bring to the role: Recognized skilled specialist in job area. May be responsible for leading daily operations. May train, delegate and review the work of lower level employees. Problems typically are not routine and require analysis, judgment and initiative. Makes minor adjustments and enhancements to working methods to improve effectiveness of area. Provides administrative or technical support at a specialist level. Incumbents are highly proficient in a broad range of activities related to their job. May act as a lead or mentor to more junior technical or administrative support personnel. Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Incumbents independently perform a wide range of complex duties under general guidance from supervisors. Known in the department/group as the “knowledge base” of information. Acts independently to determine methods and procedures on new assignments. Often acts as a facilitator and team leader. Two year college degree or equivalent experience and minimum five years’ functional experience. OR HS diploma or equivalent and a minimum 8 years of functional including 4 years position specific experience. This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties. Show more Show less

About Ingram Micro:- Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, eCommerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000+ associates. Ingram Micro India has been awarded in the recent past as Safe place to work , most ethical distributor , top 100 inclusive workplace Show more Show less

Position Summary: Performs a variety of HR activities. Partners with, and builds strong relationships with, leaders and key decision makers in relevant functions/divisions to optimize business success through HR initiatives. Takes a holistic approach to analyze HR issues, resolve problems and propose solutions. May investigate, mediate, and resolve employee and labor relations issues. May represent the organization in contract and labor negotiations. May provide coaching and counsel to business leaders, managers and employees. Brings best practice and external perspectives to strategic and operational business discussions and people management decision-making. Applies general understanding of all areas of human resource programs and policies, including recruitment, learning and development, performance management, compensation, benefits, HRIS, equal opportunity and diversity, data analysis, etc. Anticipates and plans for long-term human resource needs and trends. Develops, implements and ensures the ongoing effectiveness of all internal processes and systems; develops and executes an efficient infrastructure that can deliver HR services consistently, responsively and cost effectively. Ensures efficiency and accuracy of HR processes and transactions. This discipline may accommodate 1) jobs whose accountabilities span two or more job disciplines within the job family; 2) jobs that are not covered by a defined discipline within the job family. What you bring to the role: Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience. Show more Show less

We are the business behind the world’s brands. We’re Ingram Micro—a people-first technology partner, reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates. We’re redefining distribution. Ingram Micro helps businesses run better, grow faster and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing! Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart Senior Talent Acquisition Specialist – India You will be responsible for all activities related to our inbound (internal and external applications from active jobseekers) and outbound activities (headhunting passive jobseekers) and developing and driving employer branding campaigns to attract top talent in the market. Primarily in the India region. The location for this full-time role will be in Mumbai, India. You will directly report to our Talent Acquisition Lead – India Responsibilities You are responsible for managing our recruitment processes from writing and publishing job advertisements, candidate pipelining up to issuing candidate offers. You are responsible for providing a great recruitment experience for our candidates and hiring managers, by providing best in class service, guidance, and advice. You will develop and deliver a Talent Acquisition strategy that include attraction and engagement of the top talent. You will use our ATS (Workday) to track candidate and requisition progress. You will collaborate with our Global Talent Marketing & Branding Team to drive various branding campaigns from a regional perspective across ASEAN HK. You will follow-up on KPIs, time to fill, candidate and hiring manager satisfaction and quality of hire. Requirements Minimum 5 - 7 years experiences in recruitment preferably recruiting experience within Information technology distribution industry exposure. Strong interpersonal & communication skills, with the ability to communication across all levels Dynamic, agile and goal-driven Highly competent in conducting behavioural interviews and candidate assessments Ability to work individually and as a team member Ability to develop the rapport with both candidates, Talent Acquisition experts and business leaders Adaptable to change and a great influencer Passion for building and growing genuine relationships with stakeholders and candidates What is in it for you? You will get a wonderful opportunity to work with a team who believes in learning new skills, sharing ideas & driving results collaboratively. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning, Franklin Covey and many high-quality training courses to increase your technical knowledge and expertise. We care for you and assure a psychologically safer environment, by giving greater value to overall wellbeing through our Employee Assistance Program. You bring the talent; we provide the opportunity to begin a long-term career with an unlimited growth and advancement with a stable and an international organization like Ingram Micro. Show more Show less

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart Position Summary: Work as liaison between vendors and organization; provides specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training; review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters; build and maintain positive relationships with vendors and monitor vendor performance; research invoice and contractual issues and resolve discrepancies. Position may or may not be on sales commission plans. What you bring to the role: Established and productive professional individual contributor. Works independently with general supervision. Problems faced are difficult and may be complex. May influence others within the job area through explanation of facts, policies and practices. Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues. Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy. General proficiency with various tools, systems, and procedures required to accomplish the job. May need to consult with Senior/Specialist staff members on some technical issues. A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience. This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties. Show more Show less

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart Position Summary: Handling order releases, Banking, Cash application, FIT Reco, Interest calculation, Customer Master creation, Coordination for TDS Certificates, & balance confirmations, Customer account reconciliations, Coordination with Banks, Branches, Credit Team and HO, Monthly recon of Sales Register for filing GST Returns What you bring to the role: Actively manage from Centralized Locations the credit management of selected Regions/branches for 1) Compliance Requirements Ensure compliance requirements are met timely with respect to receipt of Balance Confirmations of Customers AR balances, TDS certificates, Interest charging and collection of the same for Delayed payments for assigned customers 2) MIS reports sharing with the region/branches at stated frequency 3) Financial analysis ensure analysis are done using CSM, Credit Portal and other techniques to derive at the credit limits for quick decision making 4) Controls & Hygiene’s Ensure proper cash application & timely purging, decisions regarding Dunning letter, Legal initiation, ensure to prepare legal file, Customer reconciliations, ensure accounts statement, CN / DN are regularly sent on mail 5) Banking & Cash Application Activities thru the Cheque Processing Portal for all Key Customers of the region/branch 6) Customer Order release from Credit hold based on approvals from Regional Credit manager 7)Escalations points for any conflict between the Branch Sales & Credit team and the Centralized back-office credit team Supporting the credit activities of the Region / Branch. Qualifications: 1. B.Com, MBA., Inter CA (Inter) / ICWA (Inter) (preferable) 2. 4-7 years’ experience in Credit Function 3. Knowledge on advanced MS Excel functions Good written & oral communication skills

About Ingram Micro: - Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com. Position Summary: Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities. What you bring to the role: Seasoned professional individual contributor. Works independently with limited supervision. May manager projects/processes. Coaches and reviews the work of lower level professionals. Problems faced are difficult and often complex. Influences others regarding policies, practices and procedures. Provides solutions to a variety of complex technical and business matters. Will champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity. May assist more junior staff members with aspects of their job. Incumbents provide a leadership role for the work group through knowledge in his/her area of specialization. Generally free to determine work priorities based on general direction from managers. Specialist in technical or business skills. Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations. Four year college degree (or additional relevant experience in a related field). Minimum 5 years functional experience including a minimum of 3 years specific experience. Ability to make significant contribution to processes and systems. This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties. Show more Show less

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart Position Summary: Handling order releases, Banking, Cash application, FIT Reco, Interest calculation, Customer Master creation, Coordination for TDS Certificates, & balance confirmations, Customer account reconciliations, Coordination with Banks, Branches, Credit Team and HO, Monthly recon of Sales Register for filing GST Returns What you bring to the role: Actively manage from Centralized Locations the credit management of selected Regions/branches for Compliance Requirements Ensure compliance requirements are met timely with respect to receipt of Balance Confirmations of Customers AR balances, TDS certificates, Interest charging and collection of the same for Delayed payments for assigned customers MIS reports sharing with the region/branches at stated frequency Financial analysis ensure analysis are done using CSM, Credit Portal and other techniques to derive at the credit limits for quick decision making Controls & Hygiene’s Ensure proper cash application & timely purging, decisions regarding Dunning letter, Legal initiation, ensure to prepare legal file, Customer reconciliations, ensure accounts statement, CN / DN are regularly sent on mail Banking & Cash Application Activities thru the Cheque Processing Portal for all Key Customers of the region/branch Customer Order release from Credit hold based on approvals from Regional Credit manager Escalations points for any conflict between the Branch Sales & Credit team and the Centralized back-office credit team Supporting the credit activities of the Region / Branch. Qualifications: B.Com, MBA., Inter CA (Inter) / ICWA (Inter) (preferable) 4-7 years’ experience in Credit Function Knowledge on advanced MS Excel functions Good written & oral communication skills Show more Show less

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart Position Summary: Responsible for developing, implementing and administering recruitment programs. Develops strategies using various sourcing techniques, qualifies and interviews candidates and confers job offers. Establishes relationships with outside sources - ad agencies, placement firms, etc. and ensures a reliable pipeline of qualified candidates is maintained. Develops and manages internal job transfer systems. Conducts background and reference checks, prepares documentation & reports and maintains candidate evaluation tools. Makes recommendations to hiring managers on competitive compensation packages and facilitates negotiations. . Higher levels of employment management may have responsibility for a larger number of the following areas: EEO planning and reporting, staffing strategy and manpower planning, development and upgrades to applicant tracking systems and college recruitment and internship programs. What you bring to the role: Manages large team which would typically consists of both experienced professionals and supervisors/managers. Focus on policy and strategy implementation of operational plans. Problems faced may be difficult to moderately complex. Influences other outside of own job area regarding policies, process and procedures. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provide input in defining operation plans and strategies. Provides input into strategic decisions that impact functional area. Manages subordinate professional staff, may manage lower level associates through Supervisor/Manager. Works toward objectives established by upper levels of management. Will recommend and implement departmental specific procedures. Assignments are defined in terms of objectives. Provides input to strategic decisions that affect functional area of responsibility. Objectives for assigned area defined by upper management. Latitude to make decisions to achieve goals. Assists executives in defining operational plans and strategies. Managers at this level may become involved in day-to-day activities where their acquired expertise and knowledge provide direction to subordinates. Uses interpersonal skills to influence customers, suppliers and other comparable level managers. A four year college degree (or additional relevant experience in a related field). Minimum of a 4 year degree and 8 years functional experience including a minimum of 5 years position specific experience. Minimum of 5 years supervisory experience preferably managing through subordinate managers. Mastery over subject area, ability to make significant contributions to the company This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties. Show more Show less

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart About The Company Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates. Ingram Micro is the business behind the world’s brands, providing more ways to realize the promise of technology. We are on a path to transform Ingram Micro into a Digital Platform Business, based on experience and outcomes. Our strategy is intently focused on three main users (Customer, Associate, Vendor) of our Digital Platform, which will be connected via Data and Intelligence. These platforms together are the Ingram Micro Xvantage™ Job Description: We are seeking a motivated and detail-oriented Workday Analyst to join our team. The ideal candidate will have 2-5 years of experience in providing support for Workday Time Tracking , Absence and Scheduling modules. This role will involve handling both L1 (first line) and L2 (second line) support tasks, ensuring smooth operations and resolving user issues efficiently. Key Responsibilities: L1 Support: User Support: Provide first-line support to end users for issues related to Workday Time Tracking, Absence Management and Scheduling. Issue Logging: Record, categorize, and prioritize incoming support tickets using the company’s ticketing system. Basic Troubleshooting: Diagnose and resolve basic system issues, including login problems, navigation assistance, and data entry errors. Guidance and Training: Assist users by providing guidance on Workday features, best practices, and procedures. Escalation: Escalate complex issues to Workday Administrators when necessary, ensuring detailed documentation of the problem. L2 Support: Advanced Troubleshooting: Address and resolve more complex issues that have been escalated, including configuration problems, data discrepancies, and integration errors. System Configuration: Assist with the configuration and maintenance of Workday Time Tracking, Absence Management and Scheduling settings according to business requirements. Data Analysis: Perform data analysis and validation to identify and correct inconsistencies or errors in timesheets, schedules, or system-generated reports. Testing and Documentation: Participate in system testing during updates or new feature rollouts, ensuring thorough documentation of test results and issue resolutions. Collaboration: Work closely with the HRIS team to resolve system issues and improve overall system performance. Knowledge Sharing: Develop and update support documentation, FAQs, and training materials for both L1 support staff and end users. Qualifications: Education: Bachelor’s degree in information technology, Human Resources, Business Administration, or a related field preferred. Experience: 2-5 years of experience supporting Workday Time Tracking and Scheduling modules. Technical Skills: Familiarity with Workday configuration and administration. Basic understanding of HR processes and time management systems. Proficiency in ticketing systems and ITIL-based support workflows. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication skills, both written and verbal. Ability to work independently and in a team environment. Detail-oriented with a focus on delivering high-quality support. Preferred Qualifications: Workday Pro Certification/Knowledge in Time Tracking, Absence Management or Scheduling. Experience in supporting other Workday modules such as Payroll. Knowledge of SQL or other data querying languages for data analysis. What We Offer: Competitive salary and benefits package. Opportunities for professional development and Workday certification. A collaborative work environment with a focus on innovation and continuous improvement. Show more Show less

About Ingram Micro :- Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, eCommerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000+ associates. Ingram Micro helps businesses Realize the Promise of Technology. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivalled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead. Ingram Micro takes pride in our unique culture. Our associates are our most important asset, and they are at the forefront of everything we do. Our dedication to a shared set of principles unites and guides us to better decisions and behaviors, enabling us to focus on the success of our business partners and associates. We have been certified by Great Place to Work, the global authority on workplace culture. Great Place to Work measures the degree of trust, pride and camaraderie within organizations. Being recognized for this certification is not just a destination for our company, it’s the beginning of a journey. The Great Place to Work certification is one of the many steps we are making to ensure the best employee experience for our associates, in alignment with our global Tenets of Our Success. Ingram Micro India has been awarded in the recent past as Safe place to work , most ethical distributor , top 100 inclusive workplace. Position Summary: Relevant exposure in Public Cloud, AWS/ Azure/Google Cloud - Government, Education Segment thru Partner motions Whether handling Commercial Sector(Private Companies – SUP, SMB, Enterprise) or Public Sector(Govt Bodies, Healthcare, Health-tech, Education, Ed-Tech, NGO’s & PO’s) Channel/Partner Expertise in launch of new Programs and Solutions among Partner eco system Ability to network and closely work with Vendors/OEM on understanding, GTM executions Ability to work with Peers Sales, Product, Pre sales and Marketing through collaboration & empathy To won margins and revenue towards the product line Deliver seminars and high engaged partner network sessions on business lines. Job Qualifications : B.E / B.Tech or MBA / Graduate in Marketing or a related field. Strong problem-solving abilities. Excellent communication skills. Excellent communication skills. Problem-solving aptitude. Competencies: Strategic thinking Data-driven decision-making Team leadership and development Creativity and innovation Strong project management skills Adaptability and flexibility Results-oriented What is in it for you? You will get a wonderful opportunity to work with a team who believes in learning new skills, sharing ideas & driving results collaboratively. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning , Franklin Covey and many high-quality training courses to increase your technical knowledge and expertise. We care for you and assure a psychologically safer environment, by giving greater value to overall wellbeing through our Employee Assistance Program. You bring the talent; we provide the opportunity to begin a long-term career with an unlimited growth and advancement with a stable and an international organization like Ingram Micro. Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected, and supported. We are highly driven by our tenets of success: Results, Integrity, Imagination, Responsibility, Courage, and Talent. Show more Show less

Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, eCommerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000+ associates. Ingram Micro helps businesses Realize the Promise of Technology. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivalled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead. Ingram Micro takes pride in our unique culture. Our associates are our most important asset, and they are at the forefront of everything we do. Our dedication to a shared set of principles unites and guides us to better decisions and behaviours, enabling us to focus on the success of our business partners and associates. We have been certified by Great Place to Work, the global authority on workplace culture. Great Place to Work measures the degree of trust, pride and camaraderie within organizations. Being recognized for this certification is not just a destination for our company, it’s the beginning of a journey. The Great Place to Work certification is one of the many steps we are making to ensure the best employee experience for our associates, in alignment with our global Tenets of Our Success. Ingram Micro India has been awarded in the recent past as Safe place to work, most ethical distributor, top 100 inclusive workplace. Position Summary: We have a great opportunity available for a highly qualified AWS Cloud Infrastructure Technical Presales Solutions Engineer. This role will provide technical expertise in support of pre-sales activities, Migration on AWS. The successful candidate will develop general knowledge across all AWS Migration functions and assist in the assessment, architectural reviews, design, demonstration, and enhancement of cloud solutions as required by the partner. This role involves collaborating with sales teams to understand customer requirements, designing and architecting AWS-based solutions, and delivering compelling presentations and demonstrations. The ideal candidate will have a deep understanding of AWS services, excellent communication skills, and the ability to translate complex technical concepts into actionable solutions. Key Responsibilities : Customer Engagement: Engage with prospective clients to understand their business requirements, technical needs, and project goals. Solution Design: Design and architect AWS solutions tailored to meet customer requirements, including compute, storage, database, networking, and security components. Technical Presentations: Deliver engaging and informative presentations, demos, and proof-of-concepts (POCs) to showcase AWS solutions and capabilities. Collaboration: Work closely with sales teams, product managers, and engineering teams to ensure alignment of solutions with customer needs and business objectives. Documentation: Develop detailed technical documentation, including solution designs, architecture diagrams, and implementation plans. Proposal Support: Assist in the preparation of proposals, RFP responses, and technical evaluations to support the sales process. Industry Trends: Stay current with AWS service updates, industry trends, and best practices to provide up-to-date guidance and recommendations. Customer Relationships: Build and maintain strong relationships with customers, providing technical expertise and support throughout the sales cycle. Required Qualifications : Education: Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field. Relevant certifications are a plus. Experience: 3+ years of experience in a pre-sales or technical consulting role with a focus on AWS technologies. Technical Skills: Strong understanding of AWS services, including EC2, S3, RDS, Lambda, VPC, IAM, and CloudFormation. Experience with AWS architectural best practices. Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences. Problem-Solving: Strong analytical and problem-solving skills with the ability to design solutions that address customer needs and challenges. Presentation: Proven experience in delivering technical presentations and demonstrations to a variety of audiences. Preferred Qualifications: Certifications: AWS Certified Solutions Architect – Associate or Professional, AWS Certified DevOps Engineer, or other relevant certifications. Industry Knowledge: Experience in [specific industry, if applicable] or with [specific technologies or tools relevant to your business]. Additional Skills: Familiarity with cloud migration strategies, DevOps practices, and containerization (e.g., Docker, Kubernetes). This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties. Show more Show less

About Ingram Micro:- Ingram Micro is an integral part of the technology and commerce ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Lifecycle Management, eCommerce Logistics, and Cloud solutions. With $49 billion in revenue and the ability to reach 90% of the global population, we have become the world’s largest technology distributor with operations in 59 countries and more than 35,000+ associates. Ingram Micro India has been awarded in the recent past as Safe place to work , most ethical distributor , top 100 inclusive workplace Job Summary: We are seeking a dynamic and strategic Product Category Head to lead the growth and development of our Software & Security, Networking Business . The ideal candidate will be responsible for end-to-end category management, including product strategy, assortment planning, pricing, and vendor relationships. This role requires a combination of analytical skills, market knowledge, and business acumen to drive category performance and profitability.

The Projects & Business Transformation PMO role is a multi-faceted position, which requires the incumbent to interact across departments and cross functionally, supporting identification, development and execution of strategic initiatives within GTM, Digi Ops, Credit, CBO and Cloud. The role will manage key strategic and tactical initiatives for the business (commercial side), supporting business users and management to identifying business opportunities, map and standardize processes (streamlining), find common solutions, potential best practices both intra APAC & Global solutions to increase operational efficiencies and foster increased growth aligned to the Country specific plans and objectives. Key areas of focus will include; Lead workflow assessments in GTM & Back office functions (mainly) to streamline internal operating models, establish new or evolving business model whilst advancing customer experience, consolidation opportunities, and supplementary tools. Evaluate and identify common IS requirements to support GTM needs, bring country teams together for consolidated requirement establishment, and solution development in areas of ERP, CRM, Digital Transformation, XVantage, BI Tools & Programs, supporting by prioritized needs, working with and across India and Global supporters. Support Global local initiatives as lead PMO to ensure India is consistent in approach, optimizes resource pools effectively through guidance of key deliverable and tollgates, and keeping Executive Leaders informed with key decision points and roadblocks as needed. Process standardization following global methodologies such as ISO 9001 and 27001. Agile methodologies to support quick changes and consistent results from earlier stages, Scrum, Agile, OKR’s and Design Thinking. Responsibilities, Supporting Actions & End-Results Major Responsibility: PMO and Business Excellence Supporting Actions: Work with and establish a defined network with dedicated department leads from establishing requirements, developing appropriate execution plans / timelines, procedures and SLA’s . Understanding & Assess potential Best Practices with APAC & Globally, to establish fit for purpose and developments needs to retain critical leverage and ROI to India. Actively participate in key data driven projects across the business, provide insight using BI , process mapping tools and Agile methodologies to assist formulating business plans, sensitivity analysis and ROI Provide structure guidance and tactical execution plans to departments in India for common application and assessment of Strategic Goals, evaluating “as-is” baselines, including challenge and success factors Establish the appropriate PMO structures including squads, sprints, product owner, Scrum master and planning, templates & cadence to ensure both systematic and effective management of initiatives to objectives and tollgates Supplement initiatives to bring in appropriate expertise needed to bridge country gaps and provide required advise and support (leader as a coach) Establish relevant performance indicators and measurement systems, Scorecard is required, VDM is optional, to ensure areas of adoption, growth, productivity is evolving to desired outcomes and support benchmarking insights Actively participate in cross functional teams to evaluate adoption of new business models set or transformation of old models e.g. Credit, Finance, Digi Ops, GTM, Central Back Office. Deliver Executive Management Reporting for India in support of broader business intelligence and decision making needs Create a critical thinking culture, train the team on the main tools for process improvement, build ownership and interdependence. Lead the PMO in establishing project management standards and Best Practices with a focus on Agile and Scrum frameworks Develop and implement PMO strategies to enhance project delivery, ensuring alignment with organizational goals Facilitate the adoption of Agile methodologies within project teams, ensuring a thorough understanding of Scrum practices and principles Lead India Business Excellence initiatives and Champion / Lead Process Improvement and cascade/PMO new release strategies Coordinate with other department and global partners leads to seek optimized deployments, agree common utilization tracking & best practices Drive Business Requirement collation through proactively seeking BU inputs, moderating against objectives Support new business start-ups and growth initiatives Adhoc support to conduct gap analysis, solution selection and create deployment schedules Establish relevant performance indicators and measurement systems, Scorecard is required, VDM is optional, to ensure areas of adoption, growth, productivity is evolving to desired outcomes and support benchmarking insights Actively participate in cross functional teams to evaluate adoption of new business models set or transformation of old models e.g. Credit, Finance, Digi Ops, GTM, Central Back Office. Deliver Executive Management Reporting for India in support of broader business intelligence and decision making needs Create a critical thinking culture, train the team on the main tools for process improvement, build ownership and interdependence. Major Responsibility: PMO (India & Global Initiatives) Supporting Actions: Actively participate in global & India initiatives, through project management schedules and support cost benefit Continuously evaluate Shared Services model optimization, from inception through transition management and stabilization Track key milestones to ensure adoption and progress is on track, escalate roadblocks and remediation actions required to Senior Management Work closely with CCE and GTM/ Finance Directors to support Global Steering Committee reviews on progress, gaps and deliverables Coordinate as “Lead” or “Team Member” in ASEAN & HK PMO where required to create a harmonized network for project execution (Process improvement, Cloud, Finance, Pricing, mainly Back-to-back order management etc.) Share & absorb best practices across all departments to increase speed of adoption rates and business model synergies Decision Making Authority Level Guidelines: Describe the authority held by the position by listing the main decisions that the position is free to make and explain the decisions that depend on the position’s advice. Job Qualifications and Educational Requirement Guidelines: Provide the education, experience, skills and competencies necessary to perform the position. 5-10 years professional experience in Global Program & Project execution, with strong background of IT markets with BA/4 year degree Experienced in executing comprehensive & complex Strategic Programs & Projects, with International experience of multi country, multi language change management knowledge Strong interpersonal & communication skills, with the ability to communication across all levels within a global organization, proving balanced and objective statements, with strong negotiation skills Proven ability to resolve complex problems with minor leadership direction, apply pragmatic judgment in remediation solutions & execution Self-motivated with a team spirit, sets realistic & achievable but still challengeable goals, objectives & timelines Cross culturally aware to adjust influencing & negotiation skills without compromising to the objective Advanced analytical skills with high attention to detail Highly adaptable in a fast paced environment, ability to transition from Strategy to Hands-On mentality to deliver success criteria Scrum master, Agile coach, OKR’s (Objectives and Kew Results) and Process Improvements tools knowledge to process streamline (VISIO, Blueworks, Jira, Trello, etc…) Operational and Business Excellence knowledge with proven experience mapping cross functional process with high level of complexity. IM Competencies Guidelines: Provide the IM Competencies necessary to perform the position. Change Agent – Support Business Units in transforming & realigning the business Collaboration & Influence – Work effectively with all parties to positively impact business performance Strategic & Global Mindset – Anticipate future trends, act beyond day-to-day concerns, and take global approach doing business Judgment & Decision Making – Read/assess situations and respond appropriately Results Orientated – Exceeds goals and work to improve / transform business Strong leadership capabilities influencing, coaching and mentoring people Build confidence and transfer ownership to people Strong accountability Passion for fostering a culture of continuous improvement and collaboration.