Business Intelligence Analyst

We are looking for a Business Intelligence Analyst to join our Analytics & Reporting team. They will work closely with our OEM Sales organization to develop and maintain the dashboards which for driving their business decisions.

The BI Analyst will primarily gather data sources both internally and externally to produce insights to help improve the value of our business as well as drive machine learning models. They will need to provide technical assistance and necessary training to the users of their dashboards. Ideally developing a strong command of our data warehouse platforms, reporting automation tools, and the use of statistics/analytics to help our leaders take a data-first approach to making business decisions.

The successful candidate will have a history of simplifying and automating labor-intensive data-based projects. They will strive to reduce the number of their day-to-day reporting tasks, allowing them to focus on strategic projects and exploring the potential of the massive amount of data here at CDK.

Responsibilities of the Role

• Gather, organize, and analyze data to create insightful visualizations, dashboards, and presentations.
• Automate reporting leveraging Tableau, Power Bi, Power Automate, and Alteryx (among other systems).
• Document and understand the links between the data sources, processes, and people within our organization to guide our leaders to the trends and patterns in large data sets which have real value in achieving their departments goals.
• Work with cross-functional teams to ensure reports are meeting business needs, identifying new projects, and suggesting new use cases for the teams existing project portfolio.
• Train users on dashboard and reports developed by the team to ensure their adoption and utilization.
• Write & submit JIRA cases which accurately represent the work you are doing.
• Manage a backlog of requests, establishing priorities, multi-tasking, and working proactively and independently.
• Support the overall maturation of our data and analytics strategies.

Education/Qualifications

Minimum:

• BA/BS in a business or technical field.
• 3+ years of experience in a Data Analyst role.
• 3+ years of experience writing SQL queries.
• 3+ years of experience with data visualization tools such as Tableau or Power Bi.
• Excellent data visualization skills.
• Experience in managing and prioritizing multiple projects simultaneously.
• Strong analytics and problem-solving skills, with the ability to identify and resolve issues.
• Experience working within a large organization.
• Comfortable presenting results to stakeholders and writing technical summaries.
• Demonstrated ability to communicate technical topics to non-technical audiences.

Preferred:

• An advanced degree in a relevant field.
• Python
• JSON
• Machine Learning
• Experience with statistical significance calculations as they relate to A/B testing or pre/post analysis (Chi-Squared, T-Test, Etc…)
• Experience in marketing or the automotive industry.
• Experience with SalesForce data.
• Experience with JIRA.

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.