About Medhavi Skills University
Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs.
For more information, visit https://msu.edu.in
About MAPL
Medhavi Aspire Private Limited (MAPL) serves as the industry outreach arm of Medhavi Skills University, providing comprehensive human capital solutions across India. As a one-stop partner for talent workforce management, MAPL empowers businesses with innovative tools and strategies to
attract, develop, and retain top talent. MAPL’s diverse portfolio includes training and development, manpower outsourcing, payroll and compliance management, and apprenticeship management services under the NAPS/NATS schemes. It also champions the ‘Learn & Earn’ initiatives through the
WISE model of Medhavi Skills University, offering individuals an opportunity to gain practical skills while earning a livelihood. In addition to its core services, MAPL is committed to fostering impactful Corporate Social Responsibility (CSR) initiatives. These efforts focus on skill development,
education, and environmental conservation, furthering its mission to drive sustainable growth and social progress.
For more information, visit https://medhaviaspire.in
Role Overview:
The Business Head will be responsible for leading and managing the complete portfolio of Industry Solutions, Staffing, Payroll, WISE for Industries, Apprentice and Recruitment services across India, specifically aligned with Work-Integrated Skill-Based Higher Education (WISE) Programs, Skills
Certification, RTD and Apprenticeship products. This role demands strong business acumen, team management, strategic planning capabilities, client relationship management, and end-to-end ownership of revenue and profitability (P&L).
Key Responsibilities:
1. Strategic Leadership & P&L Management
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Lead and manage the entire Industry Solutions, Staffing, Payroll, WISE for Industries, Apprentice and Recruitment services with full ownership of P&L.
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Drive profitability through optimized resource allocation, cost efficiency, and effective service delivery.
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Build a scalable business model supporting Work-Integrated Education and Skill-Based Programs.
2. Business Growth and Expansion
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Design and implement annual business development and client acquisition strategies.
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Identify and develop new business opportunities in staffing and payroll services aligned with academic and skilling mandates.
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Proactively expand market presence by tapping into emerging industry trends and sectors.
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Identify new growth areas, high-potential sectors, and partnerships to drive scalability.
3. Client Acquisition & Relationship Management
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Lead end-to-end B2B partnerships with corporates, staffing agencies, industry bodies, and government-linked employers.
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Build and nurture long-term strategic relationships with key clients.
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Ensure high client satisfaction and repeat business through service excellence.
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Deliver customized staffing and payroll solutions tailored to client needs, especially for apprenticeship-linked and higher education-based hiring.
4. Operational Excellence & Performance Monitoring
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Establish a robust framework for business planning and client-specific growth strategies.
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Oversee daily operations, performance metrics, and service benchmarks to ensure high-quality delivery across geographies.
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Implement reporting systems and dashboards to track progress and uncover growth areas.
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Oversee the execution and delivery of WISE, Apprenticeship, RTD, and Certification programs with industry partners.
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Ensure program quality, compliance, and outcomes across all geographies.
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Establish robust systems for trainee lifecycle management, payroll processing, certifications, and placement tracking.
5. Team Leadership & Capability Building
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Build and lead a high-performing cross-functional team including business development, operations, partnerships, and client servicing .Lead, mentor, and manage regional and functional teams across India.
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Establish KPIs, monitor performance, and drive team productivity and accountability.
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Foster a results-driven, client-centric work culture.
6. Compliance, Quality & Risk Management
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Ensure legal, contractual, and regulatory compliance across staffing and apprentice deployments.
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Mitigate risks related to workforce misclassification, payroll errors, or client disputes.
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Maintain audit readiness and quality standards for certifications and apprenticeships.
7. Stakeholder Engagement & Cross-Unit Collaboration
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Liaise with internal Medhavi Group stakeholders, industry councils, SSCs, and government bodies for alignment and approvals.
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Collaborate with marketing, academic, and admissions teams to drive integrated execution.
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Represent MAPL in internal and external forums to build brand visibility.
Key Deliverables:
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Achieve revenue and profitability targets as per the annual business plan.
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Grow the client base across PAN India in staffing and recruitment for WILP and apprenticeship programs.
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Improve client satisfaction scores and retention.
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Ensure statutory and compliance adherence across payroll operations.
Qualifications & Experience:
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MBA or equivalent in Business Administration/HR/Business Operations.
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15+ years of experience in Staffing, Recruitment, and Payroll businesses.
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Proven leadership experience with national-level operations and team management.
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Exposure to Work-Integrated Learning, Skilling, or Apprenticeship programs is highly desirable.
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Strategic thinker with strong execution and revenue focus.
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Excellent leadership, client engagement, and stakeholder management skills.
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Strong analytical, financial acumen, and operations planning capability.
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High energy, entrepreneurial, and problem-solving attitude.
What We Offer
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Being a key player in something potentially massive and world-changing
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Excellent compensation and incentive structure, best in the industry.
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Opportunities for professional development and growth.
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A supportive and collaborative work environment.
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The chance to make a meaningful impact on the careers and lives of working professionals.
How to Apply
Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible.
Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
