Business Head/VP-Industry Solutions

Key Responsibilities:

1. Strategic Leadership & P&L Management

• Lead business verticals with full P&L ownership
• Drive profitability through cost control and optimized service delivery
• Build scalable models for staffing, apprenticeships, and skill-aligned workforce programs

2. Business Growth & Expansion

• Design and implement annual business development plans
• Identify new markets, sectors, and product opportunities for growth
• Expand service portfolio across geographies and emerging industries

3. Client Acquisition & Relationship Management

• Lead B2B partnerships with corporates, staffing agencies, and government employers
• Deliver client-specific solutions for staffing, apprenticeships, and payroll
• Maintain high client satisfaction and foster long-term strategic relationships

4. Operational Excellence & Performance Monitoring

• Oversee implementation of WISE, RTD, certification, and apprenticeship programs
• Monitor operational KPIs, delivery metrics, and quality benchmarks
• Implement reporting systems for business and program tracking

5. Team Leadership & Capability Building

• Build and mentor high-performing teams across business development, operations, and delivery
• Set and monitor KPIs for regional and functional teams
• Foster a performance-driven and client-centric culture

6. Compliance, Quality & Risk Management

• Ensure statutory compliance in payroll, staffing, and apprenticeship operations
• Mitigate legal and operational risks related to workforce deployment
• Maintain audit readiness and quality assurance standards

7. Stakeholder Engagement & Collaboration

• Collaborate with internal MSU teams (academic, marketing, admissions) for aligned execution
• Engage with government agencies, SSCs, and industry bodies for partnerships and compliance
• Represent MAPL in forums and strategic events to strengthen visibility and advocacy