Business Development Manager (BDM)

Business Development Manager - Own the Revenue

Kloudlyn Technologies | AI-Native Contact Center OS

Location: Remote (Global) | Trivandrum Office Available
Type: Full-Time
Experience: 3+ Years in B2B SaaS Sales (CCaaS/CRM/AI preferred)
Markets: North America, UK/Europe, or APAC

The Opportunity

Kloudlyn is building the Contact Center Operating System for the AI era—a unified platform where AI Agents, Human Experts, and CRM Workflows work seamlessly together.

We're not selling chatbots. We're replacing legacy telephony systems with intelligent, scalable infrastructure that enterprises will depend on by 2027.

We need a full-cycle Business Development Manager who can hunt, qualify, demo, negotiate, and close—all on their own. This isn't a role where you pass leads to AEs or wait for marketing to fill your pipeline. You own the entire revenue cycle.

What You'll Do

Phase 1: Hunt & Qualify (25% of your time)

• Build your own pipeline: Run targeted outbound campaigns to VPs of Support, CX Leaders, and Heads of Sales in E-commerce, Fintech, Healthcare, and Logistics
• Go where legacy systems are failing: Find prospects stuck with outdated telephony, fragmented AI tools, or manual QA processes
• Qualify ruthlessly: Only pursue decision-makers with budget, pain, and authority

Phase 2: Orchestrate the Solution (35% of your time)

• Run deep discovery calls: Uncover operational pain points—high wait times, agent burnout, compliance gaps, poor customer satisfaction
• Deliver transformational demos: Showcase the Kloudlyn OS—Voice AI Agents, Enterprise Telephony, CRM Integrations, Auto-QA Dashboards, and Analytics
• Speak their language: Sell "efficiency gains" to Operations Directors and "revenue acceleration" to Sales Leaders

Phase 3: Close & Scale (40% of your time)

• Navigate enterprise sales cycles: Map stakeholders, handle Security/SOC2 reviews, negotiate with Legal and Procurement
• Build winning proposals: Structure deals that maximize ARR while delivering clear ROI to the client
• Seamless handoffs: Work closely with Customer Success to ensure smooth onboarding and long-term retention

Who You AreThe Architect Salesperson

You don't pitch features—you sell transformation. You can articulate why an "OS" is fundamentally different from a standard dialer or chatbot.

The Full-Cycle Hunter

You don't need SDRs to book meetings or VPs to close deals. You're comfortable prospecting on Monday and negotiating contracts on Friday.

Tech-Fluent

You speak Contact Center (SIP, VOIP, API, Warm Transfer) and modern AI (LLMs, Latency, Agentic Workflows) fluently. You can hold your own in technical conversations.

Market-Savvy

You have proven experience selling in North America, UK/Europe, or APAC. You understand regional buying behaviors, sales cycles, and business etiquette.

Consultative Closer

You listen more than you talk, but you always drive toward action. You're comfortable with long sales cycles and complex stakeholder dynamics.

Requirements

Must-Have:

• ✓ 3+ years selling B2B SaaS (CCaaS, CRM, AI automation, or similar)
• ✓ Proven track record in North America, Europe, or APAC markets
• ✓ Full-cycle sales experience: You've prospected, demoed, negotiated, and closed enterprise deals ($50K+ ARR)
• ✓ Quota crusher: Consistent record of meeting or exceeding targets
• ✓ CRM proficiency: Salesforce, HubSpot, or Odoo experience
• ✓ Time zone flexibility: Able to engage prospects across NA, EU, or APAC hours

Nice-to-Have:

• Experience selling contact center solutions (CCaaS, UCaaS, CPaaS)
• Knowledge of AI/ML products or automation platforms
• Existing network in target industries (E-commerce, Fintech, Healthcare)
• Familiarity with SOC2, GDPR, or enterprise security requirements

Why Kloudlyn?Sell the Future, Not the Past

You're not selling legacy VOIP. You're selling the AI-native infrastructure that will power customer engagement for the next decade.

Uncapped Earning Potential

Aggressive commission structure designed to reward top performers. Your upside is unlimited.

Product-Market Fit Achieved

We're past MVP. You'll sell a mature platform with Outbound Dialers, Inbound Queuing, QA Analytics, Native AI Agents, and enterprise-grade integrations. The product wins.

Own Your Destiny

• No micromanagement. You own your pipeline, strategy, and results.
• Work directly with founders and product teams
• Shape the sales playbook as we scale

Global Impact

Work with innovative companies across three continents. Help them transform customer engagement with AI.

Startup Energy, Enterprise Credibility

• Backed by strong product-market fit and early traction
• Fast-moving team that ships weekly
• Culture of ownership, transparency, and continuous learning

Compensation & Benefits

Base Salary: Competitive (commensurate with experience)
Commission: Uncapped, aggressive structure tied to ARR
OTE (On-Target Earnings): Top performers can significantly exceed base

Benefits:

• Fully remote with flexible hours
• Health benefits (region-dependent)
• Professional development budget
• Latest tools and tech stack
• Equity options (for the right candidate)
• Access to Trivandrum office space (optional)

Job Type: Full-time

Pay: ₹13,527.06 - ₹38,822.47 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off
• Work from home

Work Location: Hybrid remote in Thiruvananthapuram, Kerala