Business Development Executive

Job Title: IVA Advisor / Business Development Executive
Company: Global Connection 21Location: Govind Nagar, Kanpur (On-site)Employment Type: Full-time

Compensation:

• Salary: INR 10,000 – 20,000 per month (based on experience)
• Incentives: Performance-based incentives up to INR 80,000 per month
• Benefits: [Travel allowance/phone/medical, as per our policies]

About Global Connection 21:
Global Connection 21 provides advisory and support services to individuals seeking sustainable debt solutions. We guide customers through the IVA (Individual Voluntary Arrangement) process with empathy, transparency, and compliance.

About the Role:
As an IVA Advisor/BDE, you will counsel customers on suitable debt solutions (with a focus on IVAs), qualify leads, prepare case files, and coordinate with licensed Insolvency Practitioners (IPs). The role blends empathetic financial guidance with target-driven sales and strict adherence to regulatory and ethical standards.

Key Responsibilities:

• Lead Management and Outreach
• Handle inbound enquiries and conduct outbound follow-ups from digital campaigns, referrals, and partner networks.
• Qualify prospects for IVA suitability (jurisdiction, debt level, creditor mix, disposable income).
• Debt Advice and Suitability Assessment
• Complete detailed fact-finds covering income/expenses, assets, liabilities, and creditor lists.
• Explain all options (IVA, DRO, Bankruptcy, DMP) and record informed consent and disclosures.
• Identify red flags (e.g., DRO eligibility, very low surplus income, Scotland jurisdiction).
• Case Preparation and Handover
• Collect KYC, bank statements, payslips, creditor statements, and affordability evidence.
• Prepare case summaries and coordinate with IP teams for proposal drafting and clarifications.
• Conversion and Pipeline Management
• Achieve monthly targets for qualified cases, proposals submitted, and IVA approvals.
• Maintain accurate CRM records; track calls, appointments, pipeline stages.
• Compliance and Quality
• Adhere to IVA Protocol guidance, SIP 3.1, and fair treatment of customers.
• Provide clear pre-contract information, fee disclosures, cooling-off guidance, and data protection compliance.
• Partner and Stakeholder Coordination
• Liaise with IP firms, referrers, and creditors as needed.
• Share feedback on lead quality, product fit, and market trends.

Required Qualifications and Skills:

• Education: Graduate in any discipline; commerce/finance background preferred.
• Experience: 0–3 years in debt advice, consumer credit, telesales, or financial services. Training available for promising freshers.
• Skills:
• Excellent communication in English and Hindi; empathetic counselling and active listening.
• Strong budgeting/affordability assessment skills with high documentation accuracy.
• Objection handling, negotiation, and ethical closing.
• Proficiency with CRM tools and MS Office/Google Sheets.
• Personal Attributes: Integrity-driven, target-oriented, disciplined follow-up, patient-centric, resilient.

Key Performance Indicators (KPIs):

• Qualified IVA leads per month
• Fact-finds completed and documentation accuracy
• Proposals submitted and creditor approval rate
• Conversion rate from enquiry to approved IVA
• Average lead-to-proposal turnaround time
• Customer satisfaction/QA audit scores
• Activity metrics: calls, appointments, show rates

Work Schedule:

• 6-day work week; flexibility for evenings/weekends as needed to reach customers.

Important Notes:

• This role advises residents of England, Wales, or Northern Ireland; Scotland follows Protected Trust Deeds (not IVAs).
• Clear disclosure of fees, risks, and alternatives is mandatory; mis-selling is strictly prohibited.

How to Apply:

• Email your CV to: officialglobalconnection21@gmail.com
• Subject: “Application – IVA Advisor/BDE – Global Connection 21”
• Include: Current CTC, expected CTC, notice period, and earliest start date
• Drop us a call at 8948894006 For inquiries

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Language:

• English (Required)

Work Location: In person