719 Business Communication Jobs - Page 20

At SaaS Labs , we re not just building tools we re engineering the future of business communication. With products like JustCall , our AI agents are transforming how global teams sell, support, and scale 24/7, across time zones, and without friction. As an Engineering Manager , you won t just manage sprints or review code you ll architect the next generation of AI-first platforms that drive billions of conversations. You ll lead from the front mentoring exceptional engineers, collaborating across functions, and turning vision into scalable, intelligent systems that power real business outcomes. What You ll Bring to This Role: You re a technical leader and team builder who thrives on structure, scale, and solving hard problems. Experience shaping engineering processes from task breakdown and estimation to cross-team collaboration. Strong skills with some of the back-end technologies we use: NodeJS, Typescript, MongoDB, message queuing systems or Kubernetes, and some experience in using Docker. Exposure to front-end skills would be a great addition. Experience with large scale architectural patterns, event-driven microservices, well-designed APIs, and efficient algorithms. Expertise in navigating and leading a team through ambiguous situations and align strategy with company priorities. A commitment to code quality, testing, and software craftsmanship. Excellent communication and stakeholder management skills. What You Need to Be Successful To thrive in this role, you ll bring a strong technical foundation, a passion for people leadership, and a mindset built for scale and innovation. A Bachelor s degree in Computer Science or IT Engineering. 8+ years of hands-on experience in software engineering with a SaaS company including 3+ years in managing high-performing engineering teams. The ability to move fast, implement scalable processes, and unblock teams with ease A curious and experimental mindset youre always looking for smarter, better ways to build Strong collaboration and communication skills youre great with both people and context High integrity and a leadership style grounded in trust, empathy, and accountability A passion for building systems that scale and teams that thrive while doing it What You ll Love @ SaaS Labs Build the cutting edge AI solutions used by over 6000 customers worldwide Ownership across engineering functions and greenfield products Work with a global engineering, design and product teams A safe space to explore, create, and challenge the status quo About SaaS Labs SaaS Labs is a global SaaS powerhouse empowering 6000+ Sales and Support teams with AI agents, automation, productivity, and collaboration tools. Backed by Sequoia, Base10 Partners, and Eight Roads, our product suite includes: JustCall, Helpwise, Dialworks, EasyCalendar, CallPage, Atolia, and CallRoot.

Key Responsibilities (KRA) 1. Lead Generation & Prospecting o Identify and qualify new business opportunities through market research and outreach. o Maintain a pipeline of potential clients through cold calls, emails, and networking. 2. Client Relationship Management o Build and nurture relationships with existing and potential clients. o Act as a point of contact for client inquiries and ensure timely follow-ups. 3. Sales & Revenue Growth o Present products/services to potential clients and address their needs effectively. o Negotiate contracts and close sales to achieve revenue targets. 4. Market Research & Strategy o Analyze market trends and competitor activities to identify growth opportunities. o Provide insights to the management team to refine business strategies. 5. Collaboration & Reporting o Collaborate with marketing and operations teams to align strategies. o Prepare and present weekly and monthly sales reports to management. Key Performance Indicators (KPI) 1. Sales Performance o Revenue generated: Meet or exceed monthly/quarterly targets o Number of deals closed: Close given targeted deals per month 2. Lead Generation & Conversion o Number of qualified leads generated: Given leads per month o Lead-to-conversion ratio: Achieve 15-20% conversion rate 3. Client Relationship Management o Client retention rate: Retain 90% of existing clients annually o Customer satisfaction score: Achieve an average of 4.5/5 in surveys 4. Market Expansion o Number of new markets or segments entered: Enter Given targeted new segments annually o Contribution to market share growth: Increase market share by 5% 5. Reporting & Collaboration o Timeliness of report submission: 100% reports submitted on time

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Roles & Responsibilities: Serve as the first point of contact for Customers and Partners for general queries relating to licensing, entitlement, portal access, and technical support. Quickly respond to customer calls, web cases, emails and chats. Deliver a high level of service and provide prompt resolution to ensure customer satisfaction Support ongoing customer retention activities, including researching what may be the root cause of a customer issue or problem - Assist with queries and end-to-end resolution relating to (but not limited to) product licensing, activation, upgrades, renewals and customer portals; liaise with other Arctera business units as needed Adhere to defined case handling processes and use appropriate reference materials and internal knowledge documents efficiently. Strive to impress customers with exceptional service and continually search for ways to improve processes and deliver additional value to the customer, thereby driving customer loyalty Build and maintain customer relationships in support of Customer Onboarding and Customer retention Facilitate a positive and productive team environment Required Skills, Experience & Education Proficiency in Japanese Language - written and oral Minimum of 3 years Customer Service experience (or equivalent experience) Education - Graduation in any discipline is a must Excellent English business communication skills (Read, Write and Speak) Experience in working in 24x7 environment is a must Experience in Software and Technology industry is preferred Experience in customer relationship management tools is preferred Experience in Enterprise Resource Planning tools such as Oracle is preferred Ability to quickly respond, efficiently manage time and multitasking Ability to explain complex ideas in simple terms Problem solving skills and meticulously work across cross function teams to resolve customer issues Proficiency in Microsoft Office Suite.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity Ltd. is a $16.4 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at ROLE OBJECTIVE Supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole Customer Service Organization, intercompany business. Responsibilities To deliver extraordinary customer experience: As a customer facing function we always need to ensure that each and every customer turns into a promoter of TE. We need to fulfill the demanding nature of our customers and exceed their expectations by delivering extra ordinary customer experience on every inquiry. Creating a network with support functions and acting in accordance with TE Values to meet our objective of ECE. Delivering swift results to exceed expectations. Order Management - Entry of paper/fax customer purchase orders into TE SAP order management system. Completely and accurately enter all relevant purchase order data elements including part numbers, shipping and billing information, and any special instructions. Orders are to be created per documented work instructions. Utilize TE Knowledge Base to resolve technical/procedural issues while doing the daily task. Quotations Receive inbound quotation requests from customer and sales. Generate standard quotes using TE SAP System. Send quotes via email to customers and sales. Backlog Management/Order Changes Work with Material Planners and controllers and internal support functions to manage and cater to customer requests on better delivery dates. Make changes to existing sales orders in TE SAP System based on requests from CCP, Customers and Sales. Utilize knowledge base to understand individual customer contractual conditions for change orders. Make decisions on accepting, rejecting or modifying requests for change orders. Focus on getting deliveries cut for Orders that are past due on our systems at the earliest. Support of e-commerce systems including forecasting customer demand, update customer website with information and reports generated from TE SAP System Returns Receive return requests from Quality/Sales/customer. Generate RE Order in the system and create a CR after validating all the essentials of the material that is being returned by a customer for various reasons. Cross trainingsLearning and supporting all the transactions within the region/cross region. Innovation Challenge self to develop new and improved ideas for all that we do. Skills Education - Any graduate Customer centric. Excellent communication skills. Communicate with end customers via various channels such as telephone, email and chat (inquiries) to resolve technical questions and propose options and solutions. Detail oriented Strong organization and time management skills Ability to learn quickly and provide complete floor support Fluent in business communication. Proficiency on MS Office suite Note Okay to work in Night Shift Competencies

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer In this role, you will: Provide the technical expertise for Risk Data Platform and the various software components that supplement it (on-prem & cloud) Implement standards around development, DevSecOps and review code, pull requests Act as a technical expert on the design and implementation of the technology solutions to meet the needs of the Data & Enterprise reporting function on a tactical and strategic basis Accountable for ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency (in line with published standards and guidelines) and, with the architecture function, implementation of the business imperatives. The role holder must work with the IT communities of practice to maximize automation, increase efficiency and ensure that best practice, and the latest tools, techniques and processes have been adopted Requirements To be successful in this role, you should meet the following requirements: Must have experience in CI/CD - Ansible / Jenkins Experience with UNIX, Spark UI and batch framework Proficient understanding of code versioning tools Git. Strong unit test and debugging skill Proficient knowledge of integration of Spark framework & Deltalake Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible) Expertise in Python/Pyspark Coding Soft skills Good Communication and coordination skills Self-motivated team player with demonstrated problem solving skills Lead the team in navigating customer requirements & design solutions Risk management skills Collaborative working style Business communication Constructive conflict resolution

We develop insights on performance and people analytics - driven by our proprietary data, technology and advisory services - to help clients reduce volatility and improve outcomes. Aon s Talent Solutions comprises of Performance, Rewards & Org advisory, Assessments Solutions and Aon s HR Learning Centre verticals. Role Details : You will be a part of our larger commercial org team and will be expected to drive revenue growth by building and managing a book of clients. This role involves managing the entire sales cycle, from prospecting to closing deals, while ensuring customer satisfaction and long-term partnerships. JOB RESPONSIBILITIES: Client Relationship Management: Build and maintain strong, long-term relationships with key clients across industry vertically Understand the unique needs and challenges of technology clients and provide tailored HR consulting solutions. Mapping and Relationship Building Identify and map out key stakeholders and decision-makers within client organizations, including relevant CXOs. Establish and nurture relationships with CXOs to understand their strategic goals and align HR solutions with their objectives. Account Growth: Identify opportunities for upselling and cross-selling HR consulting services specifically relevant to the industry sector. Develop account growth strategies in collaboration with the sales and solutions team, with a focus on market trends. Client Retention: Ensure client satisfaction by addressing their technology-specific needs promptly and effectively. Proactively anticipate and resolve technology-related issues to maintain client loyalty. Strategic Planning: Collaborate with the leadership team to develop and execute strategic account plans tailored to the industries. Define clear objectives and KPIs for key client accounts. Market Research: Stay updated on technology industry trends, innovations, and market developments to provide informed insights to clients. Conduct competitive analysis to identify technology-specific opportunities. Reporting and Analysis: Prepare regular reports on client account performance and financials, with a focus on technology-related metrics. Analyze data to assess the effectiveness of HR consulting services within the technology sector. Cross Collaboration: Work closely with the HR consulting and delivery teams to ensure that clients unique needs are met. Foster a collaborative and solution-oriented work environment. Skills/Competencies Required: Proven experience in key account management or client relationship management, with a track record of growing accounts. Strong business communication, negotiation, and interpersonal skills. Ability to understand client pain points and present tailored solutions effectively. Familiarity with CRM tools for pipeline management and forecasting accuracy. Ability to work in a fast-paced and dynamic environment. How we support our colleagues In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued. #LI-SB2 2544455

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world’s energy systems. Their spirit fuels our mission. Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you Quality Test Professional -Kalwa-TR , Siemens Energy, Full Time Looking for challenging role If you really want to make a difference - make it with us We make real what matters. About the role Knowledge of safety system and preventive measures during high voltage testing In-process testing of Transformers and Reactors Performing routine, type, and special tests on transformers/reactors according to IS/IEC/IEEE standards Knowledge and hands on experience of Lightning/Switching Impulse and Partial Discharge testing Handling customer inspections independently Knowhow of NABL requirements according to ISO/IEC 170252017 Testing of Control Panels – Inspection at supplier end Panel accessories fitting at factory Panel testing after fitting of all accessories during final testing in presence of customer. Preparation of Test Certificates Calibration of Test Instruments / Equipment’s Maintenance of testing equipment’s Awareness on requirements of ISO 9001, ISO 14001 and ISO 45001. Proficiency in Soft Skills like Word, Excel, PPT, Auto CAD, etc. Preferred We don’t need superheroes, just super minds. Knowledge acquired in 3-5 years in testing of Transformers, Reactors and Distribution Transformers. Bachelor’s degree in Electrical Engineering. Technical Skills: Knowledge of Electrical Testing Knowledge of Control Panels / PLCs Knowledge of MS office (Advance knowledge of MS EXCEL) Knowledge of safety practices during electrical testing Key Skills: Focus on Safety aspects Critical thinking & quick analysis based on the problem situation English fluency in business Communication with stakeholders Proactive mindset and approach to serve colleagues, internal and external customers Mindset of growth and service to support colleagues and always think win-win Intercultural sensitivity and ability to work in a multi-cultural team Time management and Prioritization Skills We’ve got quite a lot to offer. How about you This role is based in Kalwa-TR , where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Siemens careers at: www.siemens.com/careers

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world’s energy systems. Their spirit fuels our mission. Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you Quality Test Professional -Kalwa-TR , Siemens Energy, Full Time Looking for challenging role If you really want to make a difference - make it with us We make real what matters. About the role Knowledge of safety system and preventive measures during high voltage testing In-process testing of Transformers and Reactors Performing routine, type, and special tests on transformers/reactors according to IS/IEC/IEEE standards Knowledge and hands on experience of Lightning/Switching Impulse and Partial Discharge testing Handling customer inspections independently Knowhow of NABL requirements according to ISO/IEC 170252017 Testing of Control Panels – Inspection at supplier end Panel accessories fitting at factory Panel testing after fitting of all accessories during final testing in presence of customer. Preparation of Test Certificates Calibration of Test Instruments / Equipment’s Maintenance of testing equipment’s Awareness on requirements of ISO 9001, ISO 14001 and ISO 45001. Proficiency in Soft Skills like Word, Excel, PPT, Auto CAD, etc. Preferred We don’t need superheroes, just super minds. Knowledge acquired in 5 years in testing of Transformers, Reactors and Distribution Transformers. Bachelor’s degree in Electrical Engineering. Technical Skills: Knowledge of Electrical Testing Knowledge of Control Panels / PLCs Knowledge of MS office (Advance knowledge of MS EXCEL) Knowledge of safety practices during electrical testing Key Skills: Focus on Safety aspects Critical thinking & quick analysis based on the problem situation English fluency in business Communication with stakeholders Proactive mindset and approach to serve colleagues, internal and external customers Mindset of growth and service to support colleagues and always think win-win Intercultural sensitivity and ability to work in a multi-cultural team Time management and Prioritization Skills We’ve got quite a lot to offer. How about you This role is based in Kalwa-TR , where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Siemens careers at: www.siemens.com/careers

Responsibilities: * Conduct online trainings with learner assessments & tracking * Develop communication skills through voice, accent & business comm training * Improve fluency & articulation through MTI reduction methods Work from home

Note : For more details on rekindle program, please visit Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being the world s most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Seller Partner Services (SPS) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance.The team partners with worldwide program teams to classify products and ensure Amazon s product listings follow regulatory and legal compliance guidelines. A Manager in Compliance Operations team typically manages a team of up to 20 people. The basic responsibilities include, but not limited to - Own business metrics and processes, aligned with business goals; establish processes for measuring, tracking, and driving continuous improvement of metrics Contributes to goal settings for direct team members in lines with process goals Responds to escalations/ analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams Tracks and reports key team metrics Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance Develop teams, SMEs/ICs by setting SMART goals and driving developmental plans. Provide regular coaching and feedback and help them grow on functional and leadership skills Participate in hiring people (both internal and external) 1+ years of people management experience. Analytical and problem-solving skills with proficiency in data analysis Proficient in both written and verbal communication Proven track record of delivering results in fast-paced environments. Graduation in any stream Analytical ability and verbal and written business communication.

Job Responsibilities Must be fully involved in assigned IT Projects to Coordinate with teams as required and to complete the projects or tasks to the best of efforts. Must have a good command over spoken and written English communications. Understanding client requirements and communicating them to Project development teams as per company policies and procedure using tools provided. Defining proper ERP Implementation roles, tasks and responsibilities for the internal team and updating the records in the internal company tools provided. Should be responsible for successfully initiating, planning, executing, monitoring and controlling end-to-end processes. Keep all the team members appraised on time. Any client's Change Requests are properly discussed with Project Managers and Directors in time through communication channels. Well-versed with Basic domain knowledge to understand business requirements and Functionality. Ability to perform Project Planning and meeting Scheduling, manage tasks, manage meetings with clients, and coordinate project resources to meet objectives and timelines using in-house software tools. Responsible for actively planning weekly meetings and reports, sending them to clients, and actively participating in the client's Team meeting to discuss usage reports, critical path items, and pending tasks as per company formats and ensure it is fully understood. These meetings prevent a potential legal claim in the future and hence meeting minutes must be recorded to the highest standards. Any issues are to be escalated to senior management immediately. Raise any new feature request from clients for new Module development to Senior management to ensure that the JiBe ERP remains competitive and performs to the latest requirements. Handle client's communications constructively and effectively to defend JiBe at all times. The ability to innovate, discuss ideas and problem-solving is highly preferred without taking undue risks. To maintain the confidentiality of the clients, client's data, JiBe Policies and procedures, Software logic, plans, all details and codes from being shared with any party without proper approval from JiBe senior management. To update Blueprint server data to the latest data with team support before New Client Induction. To always comply with company requirements, be ready to travel and be transferred to on-site locations when required by the company. To attend Meetings on time and dressed in a professional manner, maintain Professional ethics, etiquettes and courtesy always. Preferred candidate profile Masters Degree (Marketing, Operations) or equivalent IT Project Management experience of 1-2 years. Previous Shipping Company work experience in the software department will be an added advantage. PMP knowledge or certification will be an added advantage. Strong experience in a Marine ERP product management role. Ability to draft business requirements documents. English - proficient written and verbal. Control of Devops, Zen desk, Wrike or other project management tools would be an added advantage. Knowledge about the preparation of the Lucid Chart would be an added advantage.

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Responsible for overseeing collections activities for North America and Canada customers Establish goals & metrics of the process and drive, co-ordinate team to meet and exceed them Accountable to drive results to enhance business performance Resource forecasting basis volume projection and availability of current resources Drive internal audits and propose improvements relevant to Cash and Collection value stream Manage risks and controls; promote a culture of transparency Design, develop and improve collection strategies to reduce past due and unapplied cash to optimize productivity Establish contacts/relationship with key stakeholders and have regular connect to resolve complex operational issues Minimum Postgraduate / Master s Degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Demonstrate leadership, interpersonal and collaboration skills to effectively supervise, mentor and influence team. What we look for? Minimum Postgraduate / master s degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Around 5 years people management experience is preferred 10-11 years of experience in Cash & Collection Processes in a Global/MNC environment, Includes managing teams of 20-30 people over this period Proven experience in running collection cycles, credit processes, use of Collection tools (e. g. , Get Paid) and establishing metrics to ensure process adherence Experience in North American process transition would be preferred Systems knowledge in ERPs ( MacPac , Mapics , Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Get paid, Contact Tool, High Radius is required Excellent customer service, business communication (both verbal and written) and follow-up skills with the ability to work in a fast-paced team environment while meeting deadlines

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Responsible for overseeing collections activities for North America and Canada customers Establish goals & metrics of the process and drive, co-ordinate team to meet and exceed them Accountable to drive results to enhance business performance Resource forecasting basis volume projection and availability of current resources Drive internal audits and propose improvements relevant to Cash and Collection value stream Manage risks and controls; promote a culture of transparency Design, develop and improve collection strategies to reduce past due and unapplied cash to optimize productivity Establish contacts/relationship with key stakeholders and have regular connect to resolve complex operational issues Minimum Postgraduate / Master s Degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Demonstrate leadership, interpersonal and collaboration skills to effectively supervise, mentor and influence team. What we look for? Minimum Postgraduate / master s degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Around 5 years people management experience is preferred 10-11 years of experience in Cash & Collection Processes in a Global/MNC environment, Includes managing teams of 20-30 people over this period Proven experience in running collection cycles, credit processes, use of Collection tools (e. g. , Get Paid) and establishing metrics to ensure process adherence Experience in North American process transition would be preferred Systems knowledge in ERPs ( MacPac , Mapics , Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Get paid, Contact Tool, High Radius is required Excellent customer service, business communication (both verbal and written) and follow-up skills with the ability to work in a fast-paced team environment while meeting deadlines

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission Open Blue This is How a Space Comes Alive How will you do it? Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Offs Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables To ensure compliance to applicable policies, guidelines, and regulations What we look for? Graduate / Postgraduate / Master s Degree in any stream Proficient in both verbal and written business communications 2- 5 Years of experience required in North America Collections process Systems knowledge in ERPs (Baan, Qolsys , Amer, Oracle & SAP) Experience in North American process transition would be preferred Proficiency in Collections Tools like Getpaid , Contact Tool, High Radius will be preferred Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines.

English SME Exam GraderExperience : 2 to 10 yrsShould be proficient in English and writing Should have Degree in English language Editing English language skills are advantage Should have Basics in computers Grading of high school English exams Business communication SA writing skills

Roles and Responsibilities: Assess and validate major incidents, manage notifications and escalations as defined in the major incident management process. Manage and coordinate recovery actions and plans for major incidents to resolution. Provide timely and informative updates to management, stakeholders, and users until incident closure. Monitor the incidents to ensure that the Service Level Agreements are adhered to both from a response and resolution perspective. Ensure the appropriate level of technical or functional support team is actively engaged. Manage incident technical bridge calls and provide direction if further escalation is required. Ensure that accurate timelines of recovery plans and activities on major incidents are documented via detailed chronology Ticket generation, notifications and followups with relevant functional groups for service incidents ensure redundancy is maintained. TAM coordination for client notifications and issues. Planned / Emergency activity mailers and bridge initiation Understand and track outstanding preventive actions and improvement plans for incidents escalated until closure for all aspects covered in the Root Cause Analysis report Ensure the closure of all resolved and end-user-confirmed Incident records Behavioral Skills Effective Business Communication both written and verbal Active listening and probing skills Attitude to feedback / willing to learn Positive attitude to adapt to new technologies / roles Team Player Technical Skills: IT infrastructure overview Knowledge and experience of supporting range of IT applications, platforms and technologies MS Office Intermediate Qualifications Bachelors degree, ITIL knowlegde and technical expertise

Appointment Generation Location: Pune, Maharashtra, India (Hybrid) Role: To support Jombays Sales Function by Generating Appointments Key Expectations: Has more than 3 years of experience with UI / UX development. A clear understanding of traditional and emerging Lead Appointment Generation techniques. Should be able to work in conjunction with Sales and Marketing to build a potential prospect database and fix up appointments with them. Responsibilities: Ability to adapt to a fast-paced, challenging environment. To create, analyze and optimize the processes in order to enable faster deliveries. To be able to manage and execute plans with strict deadlines. Skills required: Excellent business communication skills Ability to think creatively and innovatively Ability to identify and prospect key decision-makers in target companies Ability to make cold calls (India and to Global Audience) Ability to execute email campaigns Familiarity with the latest trends, technologies, and automation softwares (LinkedIn, Sales CRM, etc.) Ability to do regular and periodic follow-ups with prospects Intelligent, Self Driven & Target Oriented Above average proficiency in Excel (using macros, pivot tables, lookups, etc.) Experience & Educational Background: At least 2+ years of consumer-facing experience (Telephonic or Offline). Location: Pune Perks & Benefits: We are the bosses you have always wanted:) Open to experimentation & happy to let you run the show! A dynamic, creative & intelligent team - they will make you love being at work. Flexible work hours, work from home options, and 5 days work week An inclusive work environment that lets you work in the way that works best for you! We dont want to breathe down your back - we want to learn from YOUR best practices.

Why JCI https / / www.youtube.com / watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https / / www.linkedin.com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission Open Blue This is How a Space Comes Alive How will you do it? Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Offs Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables To ensure compliance to applicable policies, guidelines, and regulations What we look for? Graduate / Postgraduate / Master s Degree in any stream Proficient in both verbal and written business communications 2- 5 Years of experience required in North America Collections process Systems knowledge in ERPs (Baan, Qolsys , Amer, Oracle & SAP) Experience in North American process transition would be preferred Proficiency in Collections Tools like Getpaid , Contact Tool, High Radius will be preferred Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines.

We are Hiring Sales Executives for BULL BACKHOE LOADER for the Following Locations Salem, Namakkal, Karur, Erode, Trichy, Perambalur, Ariyalur, Tanjur, Kallakuruchi, Kumbakonam & Villupuram Districts.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Roles Responsibilities: Serve as the first point of contact for Customers and Partners for general queries relating to licensing, entitlement, portal access, and technical support. Quickly respond to customer calls, web cases, emails and chats. Deliver a high level of service and provide prompt resolution to ensure customer satisfaction Support ongoing customer retention activities, including researching what may be the root cause of a customer issue or problem - Assist with queries and end-to-end resolution relating to (but not limited to) product licensing, activation, upgrades, renewals and customer portals; liaise with other Arctera business units as needed Adhere to defined case handling processes and use appropriate reference materials and internal knowledge documents efficiently. Strive to impress customers with exceptional service and continually search for ways to improve processes and deliver additional value to the customer, thereby driving customer loyalty Build and maintain customer relationships in support of Customer Onboarding and Customer retention Facilitate a positive and productive team environment Required Skills, Experience Education Proficiency in Mandarin language - written and oral Minimum of 3 years Customer Service experience (or equivalent experience) Education - Graduation in any discipline is a must Excellent English business communication skills (Read, Write and Speak) Experience in working in 24x7 environment is a must Experience in Software and Technology industry is preferred Experience in customer relationship management tools is preferred Experience in Enterprise Resource Planning tools such as Oracle is preferred Ability to quickly respond, efficiently manage time and multitasking Ability to explain complex ideas in simple terms Problem solving skills and meticulously work across cross function teams to resolve customer issues Proficiency in Microsoft Office Suite.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Roles Responsibilities: Serve as the first point of contact for Customers and Partners for general queries relating to licensing, entitlement, portal access, and technical support. Quickly respond to customer calls, web cases, emails and chats. Deliver a high level of service and provide prompt resolution to ensure customer satisfaction Support ongoing customer retention activities, including researching what may be the root cause of a customer issue or problem - Assist with queries and end-to-end resolution relating to (but not limited to) product licensing, activation, upgrades, renewals and customer portals; liaise with other Arctera business units as needed Adhere to defined case handling processes and use appropriate reference materials and internal knowledge documents efficiently. Strive to impress customers with exceptional service and continually search for ways to improve processes and deliver additional value to the customer, thereby driving customer loyalty Build and maintain customer relationships in support of Customer Onboarding and Customer retention Facilitate a positive and productive team environment Required Skills, Experience Education Proficiency in Korean language - written and oral Minimum of 3 years Customer Service experience (or equivalent experience) Education - Graduation in any discipline is a must Excellent English business communication skills (Read, Write and Speak) Experience in working in 24x7 environment is a must Experience in Software and Technology industry is preferred Experience in customer relationship management tools is preferred Experience in Enterprise Resource Planning tools such as Oracle is preferred Ability to quickly respond, efficiently manage time and multitasking Ability to explain complex ideas in simple terms Problem solving skills and meticulously work across cross function teams to resolve customer issues Proficiency in Microsoft Office Suite.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Roles Responsibilities: Serve as the first point of contact for Customers and Partners for general queries relating to licensing, entitlement, portal access, and technical support. Quickly respond to customer calls, web cases, emails and chats. Deliver a high level of service and provide prompt resolution to ensure customer satisfaction Support ongoing customer retention activities, including researching what may be the root cause of a customer issue or problem - Assist with queries and end-to-end resolution relating to (but not limited to) product licensing, activation, upgrades, renewals and customer portals; liaise with other Arctera business units as needed Adhere to defined case handling processes and use appropriate reference materials and internal knowledge documents efficiently. Strive to impress customers with exceptional service and continually search for ways to improve processes and deliver additional value to the customer, thereby driving customer loyalty Build and maintain customer relationships in support of Customer Onboarding and Customer retention Facilitate a positive and productive team environment Required Skills, Experience Education Proficiency in Japanese language - written and oral Minimum of 3 years Customer Service experience (or equivalent experience) Education - Graduation in any discipline is a must Excellent English business communication skills (Read, Write and Speak) Experience in working in 24x7 environment is a must Experience in Software and Technology industry is preferred Experience in customer relationship management tools is preferred Experience in Enterprise Resource Planning tools such as Oracle is preferred Ability to quickly respond, efficiently manage time and multitasking Ability to explain complex ideas in simple terms Problem solving skills and meticulously work across cross function teams to resolve customer issues Proficiency in Microsoft Office Suite.

Job Title: Executive - Customer Support Job Overview: The Executive Customer Support is entrusted with the responsibility of facilitating seamless coordination between the clients, sales team and production team to ensure the timely and complete delivery of sales invoices, adhering to the Ontime and in Full (OTIF) standard. This role entails providing essential information, addressing client requirements, and overseeing shipment delivery within specified timelines for designated clients. Key Responsibilities and Accountabilities: Coordinate with clients to ensure agreement on delivery timelines and product specifications. Collaborate with the Production Planning team to ensure production is aligned with client requirements and timelines. Work closely with CAD and Production Planning to confirm product specifications (e.g., weight, shine, design, etc.). Address customer inquiries promptly and within the defined turnaround time (TAT). Proactively communicate delivery progress, specifications, and any deviations from client requirements. Ensure accurate completion of documentation in the ERP system and via email as per customer requirements. Prepare quotations and pricing in accordance with company guidelines. Competencies and Levels: Excellent proficiency in business communication, both written and verbal, especially via email and telephone. Strong arithmetic and calculation skills to facilitate accurate pricing and order processing. Effective coordination skills to synchronize activities between various departments and stakeholders. Familiarity with ERP systems is preferred to streamline documentation and workflow processes. Proficiency in MS Excel is essential for data analysis, reporting, and documentation purposes. Qualification Experience: Graduate with Any Stream with 0 to 2 years of Experience Experience of working in a Customer Service Function will be Preferred

Job Title: Business Development Executive/Manager Manpower Solutions Experience Required: 2+ Years Location: Chennai Industry: Staffing & Manpower Solutions (Blue-Collar & White-Collar) Target Sectors: Manufacturing, Logistics, Construction, Retail, Engineering Services Department: Business Development / Sales About the Role: We are looking for a proactive and goal-oriented Business Development Executive to drive client acquisition and account growth for our manpower solutions business . This role involves developing partnerships with clients across IT, manufacturing, logistics, construction, retail , and engineering sectors , providing staffing solutions for both blue-collar and white-collar requirements . Key Responsibilities: Generate new business opportunities for contract and permanent staffing services . Conduct client meetings and site visits to understand hiring needs across multiple industries. Build a robust sales pipeline and ensure conversion through consistent follow-ups. Prepare business proposals, pitch decks, and negotiate pricing/contracts. Collaborate with recruitment and delivery teams for successful closure of mandates. Monitor market trends and competitor activities in the staffing domain. Desired Candidate Profile: Minimum 2 years of experience in business development or sales within the staffing or manpower industry . Strong network in any of the target industries: Manufacturing, Logistics, Construction, Retail, or Engineering Services . Excellent interpersonal, negotiation, and client-handling skills. Comfortable with field visits and client-facing roles . Bachelors degree in business, Marketing, HR, or related field. Self-starter with a target-driven mindset.

How to Apply: If interested, please share your updated CV with Arati at aratib@itm.edu or contact 8879419086 for more information. About the Role: We are looking for a proactive and well-connected Business Support Executive to join our team in Raipur. The ideal candidate should possess excellent communication skills, a strong local network, and the ability to engage effectively with external stakeholders, including government and community leaders. Key Responsibilities: Support daily administrative and operational tasks within the university. Liaise with political, governmental, and community stakeholders to enhance institutional visibility and partnerships. Organize and coordinate official meetings, visits, and outreach activities. Assist senior leadership in public engagement and strategic initiatives. Desired Profile: Graduate or postgraduate in Business Administration, Political Science, or a related field. 26 years of relevant experience preferred. Strong interpersonal skills and ability to build external networks. Candidates with prior political or government liaison experience will be given preference. Male candidates preferred for this role due to the travel and networking requirements.