Transcom India Hiring Graduate sales Experience

1 - 3 years

2 - 4 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Transcom Hiring for day shift premium process

Role & responsibilities

  • Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.
  • Maintain highly proper follow ups with Customers
  • Provide accurate information on products/services offered by the company to meet customers' needs.
  • Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
  • Maintain records of all interactions with customers using CRM software (e.g., Salesforce).
  • Escalate complex issues to senior team members when necessary.

    Role & responsibilities

Preferred candidate profile

Must Have Graduation Degree.

.

Required Language: Mandatory English & Hindi

(An advantage If any one Knows:- Telugu, Tamil, kannada ,Malayalam ,Gujarati and Bengali )

Interview Venue

Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014

Interview Timing : 10 am to 3 pm

**Please do carry hard copy of your cv**

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