Sales Manager

About the Company

Ramanashree Shopping Arcade Pvt Ltd

Hotel Ramanashree Richmond is having 68 rooms with 2 Banquet Hall, Longue and Two Restaurants and Ramanashree California Resort is having 87 rooms, 5 Banquet Hall, Bar and Restaurant, Swimming Pool, Lawn area for parties with Indoor and Outdoor activities area.

Roles & Responsibilities

Sales Manager Duties and Responsibilities:

1. Responsible for Corporate and Travel Agent Room Sales for the hotel.

2. Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.

3. Update action plans and financial objectives quarterly.

4. Identify new markets and business opportunities and increase sales.

5. Represent Hotels in various events and exhibition.

6. Implements all sales action plans related to my market areas as outlined in the marketing plan.

7. Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.

8. Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.

9. Provide the highest quality of service to the customer at all times.

10.Participates in sales calls with members of sales team to acquire new business and/or close on business.

11.Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).

12.Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

13.Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

14.Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

15.Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.

16.Assess additional training needs based on data gathered and interaction with sales team from property visits.

17.Attending all department and hotel meetings as necessary.

18.Targeting key accounts potential for the company.

19.Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

20.Develops relationships within community to strengthen and expand customer base for sales opportunities.

21.Manages and develops relationships with key internal and external stakeholders.

22.Acquiring and developing new business accounts and preparing sales proposals for clients.

23.Closely following up on all business leads within a 24 hour response time line to clients.

Preferred candidate profile

Skills

• Work well with people
• Have fantastic presentation skills
• Be an excellent negotiator
• Have exceptional communication skills
• Use current technology for the benefit of the hospitality property, for example social media such as blogs,
  twitter and RSS feeds if they can be used appropriately.
• Think creatively to come up with exciting new campaigns
• Own a drivers licence and a vehicle

Responsibilities

• Successfully promoting and managing the brand
• Working with advertising agencies
• Managing relationships with agencies and partners
• Overseeing budgets for advertising, marketing, and promotions
• Monitoring competition
• Supervising the Marketing and Sales Department staff
• Generating new ideas for customer incentives and accommodation or business packages and other sales and marketing duties.