Preferrable skills. 9-10 years of Experience into Operations & CS management at Container leasing or container management department of Shipping line, NVOCC & container leasing. Advance business communication skills (Written & Verbal). Team management – 3-5 members team handling experience. KPI management – Knows how to draft KPI for team & plan to achieve it. Performance & dispute management. Key Stakeholder management. Global exposure is must into similar industry & team. Excellent reporting skills using (Excel & other MS tools), knowledge of PowerBI & advance systems would be key. Knowledge of Total quality management as per Six Sigma would be good to have. Competitive environment & organization with good culture awaits you!
As an experienced Operations & Customer Service Manager in the container leasing or container management sector of Shipping line, NVOCC, or container leasing, you will play a vital role in managing day-to-day operations and ensuring customer satisfaction. Your responsibilities will include: - Demonstrating advanced business communication skills, both written and verbal, to effectively interact with internal and external stakeholders. - Leading a team of 3-5 members, showcasing your experience in team management and fostering a collaborative work environment. - Developing and implementing Key Performance Indicators (KPIs) for the team, strategizing plans to achieve them, and monitoring performance effectively. - Handling performance evaluations and effectively managing disputes to ensure smooth operations. - Managing key stakeholders, building strong relationships, and ensuring their needs are met. - Utilizing your global exposure in a similar industry to lead the team successfully. - Showcasing excellent reporting skills using tools like Excel and other MS tools, with knowledge of PowerBI and other advanced systems being a key advantage. - Having knowledge of Total Quality Management as per Six Sigma would be beneficial for this role. Joining this competitive and dynamic organization will expose you to a good culture where your skills and expertise will be valued and nurtured.,
Company Description Established in 2020, ARCON, part of the Saksham Group of Companies, is reimagining global container logistics through solutions that are cost-effective and sustainable. By leveraging a combination of technology and human expertise, ARCON introduces innovative offerings for one-way container movement, container trading, and container leasing. The company's services enhance overall container productivity, bringing about greater operational efficiency and unlocking significant value for customers. Sustainability is the foundation of ARCON's business and a key to its long-term success. ARCON also extends its capabilities to chemical logistics, providing a holistic and versatile solution for the transportation of chemical substances. Role Description This is a full-time on-site role located in Chennai for a Deputy Manager Sales. The Deputy Manager Sales will be responsible for managing and expanding the sales team, developing sales strategies, identifying new business opportunities, and maintaining relationships with existing clients. The role involves preparing sales reports, conducting market research, and collaborating with other departments to ensure customer satisfaction and achieve sales targets. Qualifications Min 4-5 years of Experience in Sales Management, Business Development, and Account Management in container trading or leasing Strong skills in Sales Strategy, Market Research, and Customer Relationship Management Excellent communication, negotiation, and presentation skills Ability to lead a team and work collaboratively with other departments Bachelor's degree in Business, Marketing, or related field Experience in the logistics or container industry is a plus