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Job Title: Business Analyst Location: Ahmedabad Experience: 2â5 years Work Mode : Work from Office Company Overview: Serviots is a prominent software development company based in Dubai, specializing in software development, web development, application development, and enterprise IT solutions. The company is known for its high-quality and innovative services tailored to meet the unique needs of each client. Serviots leverages cutting-edge technologies and industry best practices to enhance business performance and drive growth in the digital landscape. About the Role Weâre looking for a motivated Business Analyst to play a pivotal role in shaping how we translate business needs into technical solutions. Youâll partner closely with clients, product teams, and stakeholders throughout the project lifecycleâfrom ideation to deliveryâensuring each solution delivers clear business impact. Key Responsibilities Collaborate with clients and internal stakeholders to elicit and analyze requirements through workshops, interviews, and surveys. Produce clear and comprehensive documentation including BRD, SRS, FRS, SOWs, proposals, user stories, process flows, and wireframes/prototypes. Design intuitive wireframes and interactive prototypes using tools such as Figma, Sketch, or Axure. Estimate effort, cost, and feasibility for proposed solutions in alignment with business goals and timelines. Own end-to-end project phasesâinitiation, requirements gathering, development support, UAT, and delivery. Work closely with engineering, QA, UX, and compliance teams to ensure smooth handoffs and alignment. Serve as the primary liaison between business stakeholders and technical teamsâfacilitating Agile/Scrum ceremonies, sprint planning, and backlog grooming. Track key metrics and foster stakeholder communication and change management. Skills & Qualifications Bachelorâs or Masterâs degree in Business, IT, Engineering, or related field. 2â5 years of hands-on experience in business analysis, product ownership, or similar roles. Proficient with JIRA (or similar Agile tools), SQL for data analysis, and BI tools such as Power BI or Tableau. Strong capability in wireframing tools and prototype design. Experience drafting technical and functional documentation. Excellent analytical skills, with a knack for breaking down complex requirements into clear deliverables. Strong written and verbal communication skillsâadept at client engagement. Solid understanding of Agile/Scrum methodologies and ability to drive ceremonies. Demonstrated problem-solving, stakeholder management, and multitasking skills, with a keen attention to detail. Show more Show less
