Business Analyst

About Client:

Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus on Digital Engineering, Cloud Services, AI and Data Analytics, Enterprise Applications ( SAP, Oracle, Sales Force ), IT Infrastructure, Business Process Out Source. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru. Offices in over 35 countries. India is a major operational hub, with as its U.S. headquarters.

• Job Title : Business Analyst

• Key Skills :

  Business Analyst, SAFe

• Job Locations : PAN India
• Experience : 5+ Years.
• Education Qualification : Any Graduation.
• Work Mode : Hybrid.
• Employment Type :

  Contract.

• Notice Period :

  Immediate

Must to have :- Description The IT Project Manager oversees various Agile projects and/or programs of a highly complex nature. The IT Project Manager works on problems of diverse scope and moderate complexity. They oversee the interdependencies and integration of interrelated projects, set strategies, manage budgets and contractual commitments and lead small program execution to deliver longer term business value. The IT Project Manager will manage risks and issues unique to technology projects. Advise Product Owners/Managers to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action. The successful candidate is a self-starting, independent project manager, who works with minimal direction to guide their teams. They build strong intrapersonal relationships with peers, leaders, and stakeholders and is viewed as a trusted partner who understands and advocates their desired outcomes and objectives.

Required Qualifications Requires a Bachelor's degree and 5+ years of program leadership experience or equivalent experience 2+ yrs Experience being a leader within a SAFe methodology framework also with familiarity of traditional project and program management methodologies. Excellent communication skills Experience with managing agile programs at the solution level Outstanding leadership and organizational skills Excellent verbal and written communication skills Excellent problem-solving ability Preferred Qualifications Master's Degree in Business Administration SAFe Agilist (SA) or SAFe Advance Scrum Master (SASM) or PSM/CSM Six Sigma and/or Project Management Institute certification Experience in the health solutions industry.

Do

1. Customer requirements gathering and engagement

Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements

Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured

Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements

Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs

Understand and communicate the financial and operational impact of any changes

Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design

Empower the customers through demonstration and presentation of the proposed solution/ prototype

Maintain relationships with customers to optimize business integration and lead generation

Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

2. Engage with delivery team to ensure right solution is proposed to the customer

a. Periodic cadence with delivery team to:

Provide them with customer feedback/ inputs on the proposed solution

Review the test cases to check 100% coverage of customer requirements

Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer

Deploy and facilitate new change requests to cater to customer needs and requirements

Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback

Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate

Use data modelling practices to analyze the findings and design, develop improvements and changes

Ensure 100% utilization by studying systems capabilities and understanding business specifications

Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer

b. Support Project Manager/ Delivery Team in delivering the solution to the customer

Define and plan project milestones, phases and different elements involved in the project along with the principal consultant

Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans

Ensure Customer Satisfaction through quality deliverable on time

3. Build domain expertise and contribute to knowledge repository

Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical

Write whitepapers/ research papers, point of views and share with the consulting community at large

Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements

Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight