Business Analyst

As a Business Analyst in Vendor Relations based in Kolkata, you will play a crucial role in enhancing vendor relationships, optimizing performance, and facilitating effective communication between internal teams and external vendors. Your responsibilities will include analyzing vendor performance metrics, collaborating with vendors to identify areas for improvement, and implementing corrective actions. You will be responsible for collecting and analyzing data on vendor activities, contracts, and performance to prepare detailed reports for management and stakeholders. Additionally, you will serve as a key point of contact for vendor inquiries and issues and build strong relationships with key vendors. You will assist in managing contracts and Service Level Agreements (SLAs), ensuring compliance with agreed terms. By identifying inefficiencies in vendor management processes, you will propose data-driven solutions to enhance vendor onboarding, communication, and performance tracking. Collaboration with cross-functional teams such as listings, pricing, finance, and operations will be essential to ensure alignment in vendor-related activities. Support in assessing vendor risks, developing risk mitigation strategies, and ensuring vendors meet company standards and policies will also be part of your responsibilities. To qualify for this role, you should hold a Bachelor's degree in Business Administration, Supply Chain Management, Information Technology, or a related field, along with 2-3 years of experience in business analysis, vendor management, or procurement-related roles. Strong analytical and problem-solving skills are essential, along with proficiency in data analysis tools like Excel and SQL, as well as reporting tools such as Power BI and Tableau. Excellent written and verbal communication skills are required, and knowledge of vendor management systems (VMS) and procurement software would be advantageous. The ability to manage multiple tasks, prioritize effectively, and meet deadlines is crucial, along with familiarity with contract management, SLAs, and vendor performance metrics. This is a full-time position that requires in-person work at the specified location.,