Position Overview A VRM's role is pivotal since they are the face and spokesperson of our company. They liaison with our vendor partners to ensure growth in sales and smooth business operations. They will be responsible for relationship management, efficient communication with our vendor partners, to resolve any issues that may come up, and subsequently be intuitive about their pain points and expectations from us as their partners. In essence, their efforts are directed towards strategically increasing sales, driving growth, and building valuable long-term relationship with potential and existing vendors. Responsibilities - Establish, maintain, and nourish strong business association with vendors while utilizing your prized interpersonal skills - Develop and deploy business plans for vendors managed by you - Define and drive sales to meet specific targets (monthly/quarterly/yearly) - Maintain healthy profitability while driving revenues with vendors - Analyse and upkeep key performance metric to ensure smooth delivery of business - Effectively negotiate terms of trade to improve business association - Analyse data to better understand current business health, operating metrics, and competitive landscape to identify pain points and opportunity for improvement of both customers’ and vendors’ experience - Timely resolution of issues of various departments and stakeholders - Research and deploy new business opportunities with new and existing vendors - Management of vendor onboarding team members along with meeting onboarding targets Qualifications - Business Management degree required from one of the top B-schools in India - Excellent verbal / written communication and interpersonal skills - Advanced knowledge of Excel - Enthusiastic personality and willingness to take up challenges About Whole9yards USA Whole9yards USA (brand name “KART IT”) is a leading e-commerce retailer for a vast portfolio of products having sales presence on several marketplaces such as Amazon, Walmart, eBay & Sears as well as on its own websites: www.Kartit.us & www.Oakestry.com. We operate across various geographies such as USA, Canada, UK, EU, India, Japan & Australia. We are a preferred e-commerce channel partner for over 500 brands, and our catalog boasts an offering of 400,000+ products across categories such as Furniture, Home Furnishing, Electronics, Kitchen & Appliances, Musical Instruments, Toys & Games, Pet Products and many more. With technology at its forefront, our in-house tool helps us seamlessly manage integration of products across multiple channels while enabling control on inventory, pricing, operations, finance, and CRM. We are humbled to have been featured as the 38th Fastest Growing Privately Held Companies in America in 2021 by Inc. Magazine, and #12 on the Americas’ Fastest Growing Companies in 2022 by Financial Times. We’re a good-vibes-only company always looking for fresh enterprising talent to add to our existing team of 130+ members who work out of our offices in Kolkata, Siliguri & NYC. Corporate Website - www.Whole9yards.us E-Commerce - www.Kartit.us Private Label - www.Oakestry.com Job Type: Full-time Schedule: Day shift Morning shift Experience: E-Commerce: 2 years (Required) Retail: 5 years (Preferred)
We are seeking a highly motivated and detail-oriented professional to join our Claims team as an Executive – Claims. The ideal candidate will be responsible for end-to-end management of claims filed with FedEx, USPS, and LTL carriers, ensuring timely follow-up, resolution, and documentation of each case. This position requires excellent communication skills, strong analytical abilities, and proficiency in Excel. Job Type: Full-time Schedule: Day shift Morning shift Work Location: In person
We are seeking a highly motivated and detail-oriented professional to join our Claims team as an Executive – Claims. The ideal candidate will be responsible for end-to-end management of claims filed with FedEx, USPS, and LTL carriers, ensuring timely follow-up, resolution, and documentation of each case. This position requires excellent communication skills, strong analytical abilities, and proficiency in Excel. Job Type: Full-time Schedule: Day shift Morning shift Work Location: In person
We are seeking a highly motivated and detail-oriented professional to join our Claims Team as an Executive – Claims . The role involves managing the end-to-end claims process with carriers such as FedEx, USPS, and LTL carriers , ensuring timely follow-ups, resolution, and accurate documentation. The ideal candidate should possess strong analytical skills, excellent communication abilities. This position also requires handling feedback calling and the ability to work in night shifts . Job Type: Full-time Work Location: In person
We are seeking a highly motivated and detail-oriented professional to join our Claims Team as an Executive – Claims . The role involves managing the end-to-end claims process with carriers such as FedEx, USPS, and LTL carriers , ensuring timely follow-ups, resolution, and accurate documentation. The ideal candidate should possess strong analytical skills, excellent communication abilities. This position also requires handling feedback calling and the ability to work in night shifts . Job Type: Full-time Work Location: In person
Position Overview As the Assistant Manager – Vendor Relations, you will support the Vendor Relationship Manager in maintaining strong, strategic partnerships with our vendor network. You’ll work closely with cross-functional teams to drive sales performance, ensure seamless operations, and resolve issues efficiently. The role requires excellent communication, analytical thinking, and a proactive attitude toward continuous process improvement. Key Responsibilities Assist in managing and nurturing vendor relationships to ensure long-term engagement and trust. Support the development and execution of business plans for key vendors. Collaborate on sales target planning and help track vendor-wise sales performance. Monitor vendor performance metrics and prepare periodic reports for review. Support issue resolution across internal departments and vendor partners. Assist in negotiating commercial terms and onboarding new vendors. Coordinate with internal teams (pricing, listings, operations) for timely execution of vendor-related tasks. Support vendor onboarding team members in achieving monthly onboarding targets. Participate in market research to identify growth opportunities for both vendors and Whole9yards. Qualifications Graduate/Postgraduate in Business, Marketing, or related field; MBA preferred. 2–3 years of relevant experience in vendor management preferably in e-commerce or retail. Excellent communication and relationship-building skills. Working knowledge of advance Excel and reporting tools. Strong problem-solving ability and enthusiasm to learn and take initiative. Job Type: Full-time Work Location: In person
As an Assistant Manager Vendor Relations at our company, you will play a crucial role in supporting the Vendor Relationship Manager in fostering strong and strategic partnerships with our vendor network. Your responsibilities will involve collaborating with various teams to drive sales performance, ensure smooth operations, and efficiently resolve issues. Your excellent communication skills, analytical mindset, and proactive approach to continuous process improvement will be key to success in this role. - Assist in managing and nurturing vendor relationships to maintain long-term engagement and trust. - Support the development and execution of business plans for key vendors. - Collaborate on sales target planning and assist in tracking vendor-wise sales performance. - Monitor vendor performance metrics and prepare periodic reports for review. - Aid in resolving issues across internal departments and vendor partners. - Assist in negotiating commercial terms and onboarding new vendors. - Coordinate with internal teams (pricing, listings, operations) to ensure timely execution of vendor-related tasks. - Support vendor onboarding team members in achieving monthly onboarding targets. - Participate in market research to identify growth opportunities for both vendors and our company. To excel in this role, you should meet the following qualifications: - Graduate/Postgraduate in Business, Marketing, or related field; MBA preferred. - 2-3 years of relevant experience in vendor management, preferably in e-commerce or retail. - Excellent communication and relationship-building skills. - Proficient in advanced Excel and reporting tools. - Strong problem-solving ability and a proactive attitude towards learning and taking initiative. This is a full-time position with a day shift or morning shift schedule. Experience in E-Commerce for 2 years is required, while experience in Retail for 2 years is preferred.,
We are seeking a highly motivated and detail-oriented professional to join our Claims Team as an Executive – Claims . The role involves managing the end-to-end claims process with carriers such as FedEx, USPS, and LTL carriers , ensuring timely follow-ups, resolution, and accurate documentation. The ideal candidate should possess strong analytical skills, excellent communication abilities. This position also requires handling feedback calling and the ability to work in night shifts . Job Type: Full-time Work Location: In person
We are seeking a highly motivated and detail-oriented professional to join our Claims Team as an Executive – Claims . The role involves managing the end-to-end claims process with carriers such as FedEx, USPS, and LTL carriers , ensuring timely follow-ups, resolution, and accurate documentation. The ideal candidate should possess strong analytical skills, excellent communication abilities. This position also requires handling feedback calling and the ability to work in night shifts . Job Type: Full-time Work Location: In person