Business Analyst

About Us:

• Role/Title:

  Business Analyst / Product Manager / Product Owner (Lead Manager Role)

• Experience:

  15 Years Relevant

• Location:

  Bangalore (Open to Relocate)

• Domain:

  Healthcare – Insurance (Payer/Provider)

• Mandatory Skills:

  Agile expertise, Scrum knowledge, Healthcare Payer domain experience; Data Science Experience is a plus.

Responsibilities:

• Define and communicate the product vision and strategy for our SaaS applications.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality products.
• Gather and prioritize product requirements based on market research, customer feedback, and business goals.
• Strong knowledge of US healthcare regulations (HIPAA, HITECH) and their impact on cloud applications.
• Create and maintain a detailed product roadmap and backlog.
• Ensure the successful execution of product development from concept to launch.
• Conduct regular product reviews and adjust priorities based on changing business needs.
• Monitor and analyze product performance, making data-driven decisions to improve user experience and product functionality.
• Act as the primary point of contact for all product-related inquiries and issues.

Qualifications:

• Bachelor’s degree in computer science, Engineering, Business, or a related field.
• Proven experience as a Product Owner or similar role in software development, specifically in building SaaS applications.

• 15+ years of experience as a Business Analyst working in an Agile Scrum model.

• Strong understanding of Agile methodologies and experience working in Agile teams.
• Familiarity with CI/CD pipelines and DevOps practices related to AWS.
• Excellent communication and leadership skills.
• Ability to translate complex technical concepts into clear and actionable requirements.
• Experience in the US healthcare insurance domain is mandatory.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced and dynamic environment.

Preferred Skills:

• Familiarity with healthcare regulations and compliance standards in the US.
• Experience with product management tools such as JIRA, Confluence, or similar.
• Knowledge of user experience (UX) design principles.
• Strong project management skills.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a talented and passionate team.
• Flexible work environment.
• Professional development and growth opportunities.

What’s in for you?

• At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
• With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
• You get an open and transparent culture along with freedom to experimentation and innovation.

About Mphasis:

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.