1829 Bpo Operations Jobs - Page 43

Hello Folks! Greetings of the Day! We are seeking a highly skilled and experienced Manager Ops for an E-commerce Voice Process for a multinational BPO operations. The ideal candidate will have a minimum of 8 years of overall experience in the BPO industry, with at least more than one year of experience as a Manager Ops a full-time position. Location: Bangalore (Work from Office Kudlu Gate and Shivaji Nagar Location) Work Mode & Days: Work from Office | 6 Days Working | Rotational Shifts & Rotational Week Offs About the Role: As a Manager Operations , you will be responsible for managing large teams, driving performance metrics, and ensuring delivery excellence for a domestic e-commerce voice...

Looking for overall 10+ years of experience in International BPO- Customer service Must have managerial experience for more than 4-5 years on papers Location- Pune WFO| US Shifts 5 Days working CTC- 19-20 LPA Any grad Contact- 9214334811 Aman

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Team Lead Operations Qualification : Team lead position : Only graduate Relevant Experience : Team Lead position - 5+ years in customer service and minimum 1 year as SME / Specialist or Team lead Must Have Skills : 1.Excellent communication and leadership skills 2.Strong analytical, coaching, and conflict resolution abilities 3.Proficient in contact center tools and CRM systems 4.Flexible to work in rotational night shifts Good Have Skills : Manage a team of customer service representatives, ensuring high-quality service delivery, performance optimization, and compliance with process standards. ...

Job Description - Process Lead (Team Lead), SDU India at ReSource Pro Interested Candidates can share your CV to the below Contact Scope: Email - Hina_Taj@resourcepro.in Role & responsibilities I. Job Summary (describe in 2-3 sentences the purpose of this position) Acts as the first level of leadership within the Service Delivery Unit. The Senior Process Lead is responsible for processing client work, supporting operational excellence, coaching team members, and ensuring consistent service delivery. This role serves as a developmental opportunity for Specialists preparing for future leadership positions, while also helping to address engagement and retention challenges within the team. II. P...

We are seeking a dedicated professional for a BPO Chat Process role . This position is ideal for individuals with excellent written communication skills who are passionate about providing outstanding customer support and resolving inquiries efficiently through chat. Roles and Responsibilities Engage with customers via live chat to address inquiries, provide information, and resolve issues effectively. Maintain a high level of professionalism and customer satisfaction throughout all interactions. Accurately document customer interactions, details, and resolutions in the system. Adhere to established chat protocols, company guidelines, and quality standards. Collaborate with team members and e...

Need a hardworking ,intelligent, problem solver, responsible boy for my Ecommerce business who has basic understanding of English and who is keen to learn new things about Internet and e commerce. No experience or high education required.

You are urgently hiring a Team Leader for Outbound Sales at the Noida sector 63 Location. The desired candidate should be a graduate with good communication skills and at least 1 year of experience as a Process Trainer in BPO Outbound sales. As a Team Leader, you will be responsible for hands-on experience in team management and key performance indicators such as AHT, Shrinkage, Attrition, Occupancy, and Rostering. BPO experience is mandatory, and you should have a proven track record of managing teams and improving performance metrics. This role requires you to work from the office in US Shifts, 5 days a week. Strong communication skills are essential for effective performance in this role....

This role is for a Client Partner - Non-Clinical Documentation Services to ensure the accurate and efficient processing of non-clinical transactions. The ideal candidate will be responsible for handling various healthcare documents and capturing key information with a high degree of accuracy. Responsibilities Process non-clinical transactions with a high degree of accuracy. View documents on a screen to identify and capture the right information into the correct fields. Handle various document types, including prescriptions, lab reports, and imaging documents . Skills Basic typing skills (20 WPM) . Good communication and interpersonal skills . Ability to work with a high degree of accuracy a...

As a Senior Operations Manager at our organization, you will be responsible for leading and overseeing large-scale BPO operations. Your role will involve driving operational excellence, managing multiple teams or projects, ensuring client satisfaction, and aligning operations with business objectives. Your key responsibilities will include leading end-to-end delivery of BPO operations across multiple functions, developing and executing strategic plans for operational efficiency, managing a team of Operations Managers, Team Leaders, and support staff, ensuring adherence to SLAs, KPIs, and client expectations, driving process improvements and cost optimization efforts, and serving as the prima...

We are seeking an Accounts Payable (AP) Senior Associate to join our Global Procure-to-Pay ( P2P ) organization in Hyderabad, India. This individual will be a key player in supporting the invoice exception process and will be critical in driving customer satisfaction across all business units. The ideal candidate will be adept at working in a fast-paced, global matrix environment and will have a strong focus on continuous improvement. Roles & Responsibilities Exception Handling & Customer Support: Serve as a Tier 2 escalation point for Business Process Outsourcing ( BPO ) resources. You will be responsible for the AP exception handling process and related customer support, ensuring timely an...

We are hiring for foundever Real Estate : India Business -outbound Sales & Customer Suppor (voice) Good English speaking skills required. Salary :Upto 16k to 18k. Qualification: HSC + 6 Months Exp OR Graduates. Real estate experience preferred. Upto 0 to 1.7k Performance Incentives Any 6 day Working & Any 1 Rotational week off. Shift timing : (6am to 12am ) any 9hrs shift. Centralized pickup from Andheri and Ghatkopar Station Home pick up and drop window ( 9pm to 6am). Current location : Chandivali, Post 2 months will move to Mahape ( Harbour line). No planned leaves for 6 months.

Minimum Qualification Intermediate (or +2 equivalent).. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students). Experience Any Under Grad or Graduate Freshers.. Communication skills: Exceptional Spoken skills in English. Shifts: Rotational shifts (Should be comfortable to work in all shifts). Salary: As per Market Standards. Note: Any candidate applying for this position should be okay to work from the office.. Experience: Any Under Grad/Graduate Freshers can apply.. Job Profile. International Voice (Technical Support). Responsibility: Provide Technical Support to International Customers. Shift Timings: Should be flexible to work in US Rotat...

In this vital role, you will be responsible for the Supplier Onboarding process and Vendor Master data oversight and management. This is a leadership position where you will manage a small team of internal staff and an external Business Process Outsourcing (BPO) provider. This role is critical for driving customer satisfaction through the optimum utilization of resources, systems, and continuous process improvements. Roles & Responsibilities Team & BPO Management: Manage the day-to-day operations and prioritization of the Supplier Onboarding team, ensuring that critical issues and escalations are handled appropriately. You will also monitor the performance of the BPO provider and interact wi...

As a Senior Manager leading the HS Classification function, you will be responsible for overseeing a complex, high-volume global operation. Your expertise and strategic foresight will be crucial in independently designing team structures, processes, and projects to ensure the team's long-term goals and customer expectations are met. Reporting to the Director of E-Commerce Classification, your role will involve the following responsibilities: Scope: - Oversee multiple layers of management across diverse process areas, potentially spanning multiple locations. - Manage a large team of 150+ individuals, including managers and individual contributors, to ensure their engagement. Ambiguity: - Set ...

About the Job: We are seeking a leader who has the vision, experience, and passion to contribute to our culture and deliver extraordinary results for our clients. The Senior Director of Operations will be involved in all facets of contact center operations, including hiring, training, quality control, reporting, and client services. The ideal candidate is a performance-driven individual with experience managing a contact center with large call/interaction volumes. As Senior Director of Operations, You Will: Drive initiatives resulting in positive improvements in margins and the strengthening of enterprise value Motivate and inspire teams while building trusting relationships throughout the o...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

We are seeking a motivated and driven Telesales Officer to join our team. In this role, you will be responsible for driving B2C sales by calling company-provided leads, understanding potential customers insurance needs, and providing them with suitable solutions. This position is open to both freshers and experienced candidates who are passionate about sales and have excellent communication skills. Main Responsibilities & Tasks Initiate contact with leads provided by the company . Actively listen to and understand the insurance needs of potential customers. Provide clear and compelling insurance solutions, addressing all customer inquiries, and guiding them through the sales process. Build r...

We are seeking a motivated and driven Telesales Officer to join our team. In this role, you will be responsible for driving B2C sales by calling company-provided leads, understanding potential customers insurance needs, and providing them with suitable solutions. This position is open to both freshers and experienced candidates who are passionate about sales and have excellent communication skills. Main Responsibilities & Tasks Initiate contact with leads provided by the company . Actively listen to and understand the insurance needs of potential customers. Provide clear and compelling insurance solutions, addressing all customer inquiries, and guiding them through the sales process. Build r...

We are seeking a motivated and driven Telesales Officer to join our team. In this role, you will be responsible for driving B2C sales by calling company-provided leads, understanding potential customers insurance needs, and providing them with suitable solutions. This position is open to both freshers and experienced candidates who are passionate about sales and have excellent communication skills. Main Responsibilities & Tasks Initiate contact with leads provided by the company . Actively listen to and understand the insurance needs of potential customers. Provide clear and compelling insurance solutions, addressing all customer inquiries, and guiding them through the sales process. Build r...

We are seeking a motivated and driven Telesales Officer to join our team. In this role, you will be responsible for driving B2C sales by calling company-provided leads, understanding potential customers insurance needs, and providing them with suitable solutions. This position is open to both freshers and experienced candidates who are passionate about sales and have excellent communication skills. Main Responsibilities & Tasks Initiate contact with leads provided by the company . Actively listen to and understand the insurance needs of potential customers. Provide clear and compelling insurance solutions, addressing all customer inquiries, and guiding them through the sales process. Build r...

Role Responsibilities Managing GST, TDS , TCS and VAT GL reconciliations, open items clearing and posting adjustment journals. Manage and accountable for the General accounting team and ensure that all month end journals related to Tax (both direct & indirect) are passed accurately in the books of accounts Ensure smooth month end close as per Diageo India reporting guidelines. Ensure compliance and adherence with all the relevant CARM controls applicable to the financial reporting team. Support statutory audit schedule preparation as per external audit team requirement. Process standard journals and adhoc journals including provisions, accruals, reclass, recharge, etc. applying business judg...

L 2 level Transaction Processing Executive/Officers to process the Capital Market Brokerage process documents for a Non-Voice BPS account (US Client). Processing skills in banking and capital markets domain Reviewing of documents, Account status, Receipts, Payments, and Distribution Processing High Value Cash Instruments, and providing Updates to Brokerage Advisors of their requests. Process Skills: Good and sound knowledge of Stock Market and Capital Market Concepts Primarily US stock market. Good understanding of Financial Concepts, Investments, Calculation, Accounting methods Sound Analytical, Quick Learning ability, Zeal to learn new things. Processing skills in banking and capital marke...

Customer Relationship Officer Kochi Experience: 03 years | Salary: Up to ?22,000/month We are hiring Customer Relationship Officers to manage client interactions, resolve queries, and ensure customer satisfaction. The ideal candidate should have strong communication skills and a customer-centric attitude. Responsibilities: Handle inbound/outbound customer calls and queries Maintain positive relationships with clients Coordinate with internal teams for issue resolution Keep records of customer interactions and feedback Requirements: 03 years of experience in customer service or related roles Excellent communication and interpersonal skills Basic computer knowledge Freshers are welcome

Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 years experience as Team Lead (On papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner> 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802

Primary Responsibilities: Understand and analyze client processes as per business rules. Accurately execute payroll tasks as a hands-on processor. Escalate complex issues and seek advice when needed. Follow work instructions and highlight any anomalies. Participate in client calls and manage documentation. Perform root cause analysis and recommend corrective actions. Suggest improvements to processes and metrics. Update daily process metrics and maintain MIS. Provide excellent customer service with attention to detail. Ensure timely completion of assigned tasks. Maintain confidentiality of client data. Actively contribute to team and organizational activities. Functional Competencies: Knowle...