US Payroll Associate - Night shift - Only Immediate joiner

1 - 2 years

1 - 4 Lacs

Posted:2 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Primary Responsibilities:

  • Understand and analyze client processes as per business rules.
  • Accurately execute payroll tasks as a hands-on processor.
  • Escalate complex issues and seek advice when needed.
  • Follow work instructions and highlight any anomalies.
  • Participate in client calls and manage documentation.
  • Perform root cause analysis and recommend corrective actions.
  • Suggest improvements to processes and metrics.
  • Update daily process metrics and maintain MIS.
  • Provide excellent customer service with attention to detail.
  • Ensure timely completion of assigned tasks.
  • Maintain confidentiality of client data.
  • Actively contribute to team and organizational activities.

Functional Competencies:

  • Knowledge of payroll processes, especially

    US Payroll

    .
  • Strong command of written and verbal English.
  • Proficiency in MS Office, especially Excel.
  • Familiarity with SuccessFactors is a plus.

Education & Experience:

  • Education:

    Bachelors degree (any discipline).
  • Experience:

  • Essential:

    1-2 years of experience in

    US Payroll Management

    .
  • Desirable:

    Experience in the BPO industry.

Skills & Attributes:

  • Strong customer orientation and responsiveness to urgent requests.
  • Ability to work under pressure.
  • Good organizational and prioritization skills.
  • Attention to detail and quality in communications and transactions.
  • High levels of confidentiality and teamwork.
  • Flexibility to work in shifts and adapt to multi-cultural environments
  • Key Highlight:

  • Mandatory Requirement:

    1-2 years of

    US Payroll

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