JD for Customer Care Executive for voice process (Banking) Salary grid: 17,686 CTC /PM take home: 15,071/PM Apprentice salary 16275 (For degree freshers) Attractive incentives based on work performance Qualification: 12th completion mandatory Languages: English +1 South language is mandatory (Kannada/Tamil/Telugu/Malayalam) 6 days working/training with 1 rotational week off Gender: M/F applicable. General Shift: 10am to 7pm Experience: Fresher/Experience. Age limit: 18-29

Job Summary: The Chartered Accountant in the Risk & Compliance team will be responsible for identifying, assessing, and mitigating financial risks. The role involves implementing internal controls, ensuring regulatory compliance, managing risk reporting, and advising senior management on financial risk strategies to ensure the organization's financial health and stability. Key Responsibilities: Risk Identification & Assessment: Analyze financial statements and transactions to identify potential financial risks (e.g., market, credit, liquidity risks). Conduct risk assessments to evaluate potential threats to financial stability and profitability. Review and monitor financial operations, ensuring compliance with internal policies and external regulations. Internal Controls & Audit: Develop, implement, and monitor internal controls to minimize risks related to financial reporting and operations. Assist in the execution of internal audits to ensure compliance with financial regulations and organizational standards. Evaluate the effectiveness of existing risk management frameworks and recommend improvements. Compliance & Regulatory Reporting: Ensure that the organization complies with all relevant financial regulations (e.g., IFRS, GAAP, SOX). Prepare and submit regulatory reports as required, ensuring timely and accurate submissions. Stay updated on changes to accounting standards, tax laws, and financial regulations, and communicate these changes to stakeholders. Financial Risk Reporting: Prepare risk-related financial reports for senior management, including risk analysis, mitigation plans, and financial forecasts. Analyze and present key financial risks and opportunities based on historical data and market trends. Collaborate with various departments to provide risk management insights for budgeting and forecasting processes. Advisory & Strategy: Provide expert advice on risk management strategies and help senior management implement mitigation strategies for financial risks. Assist in creating risk-aware decision-making frameworks for business expansion, investment, and operational strategies. Collaboration: Work closely with other departments (e.g., Finance, Legal, Operations) to identify cross-functional risks and implement coordinated risk mitigation plans. Support the development of a strong risk culture within the organization through training and awareness programs. Continuous Improvement: Recommend improvements to the risk management framework, internal control systems, and processes. Assist in the development of risk policies and procedures that are aligned with the organization's strategic goals. Education : Chartered Accountant (CA) qualification or equivalent (ACA, ACCA, etc.). Experience : 2+ years of experience in risk management, internal audit, compliance, or financial reporting, preferably in a corporate or financial services setting. Technical Skills : Strong knowledge of financial reporting standards (e.g., IFRS, GAAP). Expertise in risk management principles and methodologies. Proficiency in financial software (e.g., SAP, Oracle, Excel, etc.). Familiarity with regulatory requirements and compliance frameworks. Soft Skills : Strong analytical and problem-solving abilities. Excellent communication skills, both written and verbal. Detail-oriented with a focus on accuracy and compliance.

Job Description: We are currently seeking a dynamic and experienced individual to join our clients team as a Customer Care Executive. The ideal candidate will have a strong background in customer handling, with specific experience in managing escalations. Fluency in English and Tamil or Kannada or Telugu or Malayalam or Hindi any one regional language is essential for this role. Key Responsibilities: Handle escalated customer inquiries and complaints with professionalism and efficiency. Investigate and resolve complex customer issues in a timely manner to ensure customer satisfaction. Provide guidance and support to junior customer care representatives in resolving escalated cases. Collaborate with other departments to address recurring customer concerns and implement solutions. Maintain accurate records of customer interactions and escalations for future reference and analysis. Requirements: Bachelor's degree or equivalent. Proficiency in English with fluency in Kannada, Malayalam and Hindi. Minimum 2 years of experience in customer handling, with a focus on managing escalations. Excellent communication and interpersonal skills. Strong problem-solving abilities and the ability to remain calm under pressure. Immediate joiners preferred.

Should have Good communication with one Native Language (Malayalam, Hindi and Kannada). Graduation is mandatory Handling customer's queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary 13k to 15k + Performance Incentives. Shift Timings (8:00 AM 8:00 PM ) (btw 9 hours) 6 days working (1 day rotational week off)

Job Title: Programmer Location: Chennai Experience: 2+ Years Job Description: We are seeking a skilled Programmer with expertise in MVC and a strong background in software development. The ideal candidate should have: Minimum 3 years of experience in MVC development Proficiency in VB.NET and .NET Core (Added advantage) Experience with VB6.0 (Added advantage) Strong knowledge of Oracle PL/SQL or SQL Server (3-4 years) Familiarity with Web Services (Added advantage) Experience with reporting tools like SSRS and Crystal Reports (Added advantage) Join our team and be a part of exciting projects in a dynamic environment. Apply now!

Job Title: Programmer Location: Chennai Experience: 2+ Years Job Description: We are looking for a talented Programmer with expertise in .NET Core and database development. The ideal candidate should have: Proficiency in .NET Core Experience with Oracle PL/SQL or SQL Server Knowledge of Web Services (Added advantage) Familiarity with reporting tools (Added advantage), including: SSRS Crystal Reports If you are passionate about software development and eager to work in a dynamic environment, apply now!

Job Title: Sr. Server Administrator (SQL DBA) Location: Chennai Job Description: We are seeking a highly skilled Senior SQL Server Administrator to manage and optimize our database environments. The ideal candidate should have strong expertise in MS SQL Server Administration , performance tuning, and high-availability solutions. Key Responsibilities: Administer and maintain SQL Server databases across development, testing, and production environments. Monitor system health, performance, availability, and security of databases. Manage database privileges, permissions, and user access control. Collaborate with developers to optimize queries and enhance performance . Conduct periodic reviews and recommend process improvements . Implement and manage high-availability (HA) and disaster recovery (DR) solutions . Use native tools to identify and resolve performance issues, deadlocks, and contention. Develop and implement backup, restoration, and replication strategies . Perform scheduled maintenance and support deployment activities outside business hours. Ensure best practices in SQL Server architecture, documentation, and security . Provide 24x7 operational support and troubleshoot issues independently. Required Skills & Qualifications: 4+ years of hands-on experience as an MS SQL Server Administrator. Professional certifications in SQL Server (preferred). Strong expertise in performance tuning, query optimization, and troubleshooting . Experience with HA & DR configuration and management . Ability to learn and implement new technologies quickly. Flexible, team player, and a proactive problem solver. If you are passionate about database administration and looking to make an impact, apply now!