2 - 7 years
0 Lacs
Posted:1 month ago|
Platform:
On-site
Full Time
Hi,
We are looking for Team Leader
!!Desired Candidate Profile!
Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre.
Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat.Should have knowledge of Lean six sigma green belt certification content.Minimum 1.5 years experience as Team Lead (On papers)Should have managed Team and worked towards bottom quartile.Joining Date : Immediate joiner> 30 Days.Must be a graduate
WhatsApp me your CV HR at 9322083802
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