1829 Bpo Operations Jobs - Page 46

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 26000 Need Good English speaking Call HR Zeba 7304275215 Ahad 7251866218

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 35000 Need Good English speaking Call HR sana 7506864285

Resolving customer queries over chat or voice Salary up to 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Manvi sharma -7017971683 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Diksha - 6350440945 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Divya- 9887539513 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary upto 5LPA Fresher & Experience both welcome Graduate/Under Graduate Work From Office Only 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Amisha-9211692787 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Maatrum is India's first Online Real Estate Title Verification Company powered by technology. Established as a Real-Estate technology company in April 2015 in the Registrar of Companies in Chennai under the Companies Act 2013. Our team of real estate lawyers utilizes our robust and proprietary technology platform to procure real estate documents directly from government databases. Our software helps them create accurate reports faster than ever before. Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology ...

PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team performance. Enable developme...

Experience in BPO Industry- International only Customer service - International Process- Sales/ retention/ Collection/ Travel 5.5 days working- Rotational shift and off Voice/ Non voice/ travel/ sales/ retention

Delivery Leader in HRO domain - Hire to retire process. Lead day-to-day delivery of HRO/BPO operations, ensuring consistent performance across all accounts. Design and implement process frameworks, operating models, and standard operating procedures (SOPs). Drive performance against SLAs, KPIs, and client expectations across multiple geographies. Must have managed large engagements. Should have experience in P&L responsibilities and handled large teams. Develop and execute short- and long-term strategic plans for operational growth and excellence. Contact Person : - Maheshwari Balasubramanian Location : - Pune, Chennai, Delhi, Bangalore, Kolkata, Hyderabad, Mumbai, Gurgaon, Noida, Mumbai Ema...

Training Facilitate onboarding, role-specific, and ad-hoc training programs for both new hires and current employees in India, using effective methods to engage, inspire, and motivate participants in their development journey Coordinate with the Head of Organisational Development to plan and schedule training sessions aligned with the organisational's framework, ensuring seamless delivery for both new hires and current employees Post and announce training schedules and keep attendance via Corporate LMS Use quizzes, group exercises, and interactive discussions to assess understanding during sessions Monitor participants engagement and adapt strategies as needed to enhance learning outcomes Fo...

PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team performance. Enable developme...

Hi Dear , Job Seeker's We are hiring for Team Leader Position : Team Head /Lead Salary : 35,000 CTC /4.3 LPA Qualification : Graduation /PUC/Diploma Experience: Sales /BFSI / BPO Process: Banking Process Company : Alldigi Tech Location: Bangalore Experience Note : Should have Min 1 years of experience in handling a sales Team Location Note: BTM(SS Plaza) About the Role: We are hiring Team Leaders for a dynamic BPO Sales Process. The ideal candidate should have at least 1 year of experience in handling outbound/inbound sales teams within a BPO environment. This role requires strong leadership skills, sales expertise, and the ability to drive a team towards achieving business targets. Key Resp...

Responsibilities: * Manage team performance & development * Ensure customer satisfaction through effective service delivery * Oversee call center operations & staff management Annual bonus Provident fund

Master Data Management Role at Pune Any Grad/PG with 2years Exp in Data Validation, Data Manipulation, Data Cleaning, Data Analysis Excellent Communication ONLY IMMEDIATE JOINERS Salary up-to 5LPA Call-Rukhsar-9899875055, Roshan- 9899078782

Job Responsibilities Meeting & exceeding defined KPIs Initiate KPI projects Proactive identification of possible risks through early warnings Client interactions Manage and develop improvement plans in liaison with other department(s) Manage Operations Quality Team Effective resource utilization Conduct team review and performance related discussions Able to motivate team members Career planning Assures effective process and policy mechanisms are in place Develops and assures compliance with the Service Level Agreements between internal and external customers Assures confidentiality and integrity of data Assures implementation of compliance with the Information Technology Standards (System c...

We are looking for Candidates from Call Center Sales (voice) background (Domestics/International) for our Captive Call center for Vashi This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD General Description of the Job : Responsible in daily Voice operations of the call center supervising the performance of team 1. Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving . 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives. 3. Monitor Major KPI of Outbound voice Team & performance 4. Provide consistent, b...

Mantras2success Consultants is seeking a highly experienced and strategic Call Centre Manager to supervise the Early Collections team. The successful candidate will be responsible for defining, monitoring, and ensuring consistent delivery of process targets, driving continuous process improvement initiatives, and managing overall business operations. This role requires strong coordination with various departments and teams to ensure the achievement of critical business goals. Main Responsibilities Performance Management : Maintain a consistently high level of performance for key collections service metrics, including Service Level, Abandon Ratio, and Call Answer Rate. Strategy Implementation...

Role Summary We are looking for an enthusiastic Team Leader for Sales Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Revi...

Job Responsibilities Meeting & exceeding defined KPIs Initiate KPI projects Proactive identification of possible risks through early warnings Client interactions Manage and develop improvement plans in liaison with other department(s) Manage Operations Quality Team Effective resource utilization Conduct team review and performance related discussions Able to motivate team members Career planning Assures effective process and policy mechanisms are in place Develops and assures compliance with the Service Level Agreements between internal and external customers Assures confidentiality and integrity of data Assures implementation of compliance with the Information Technology Standards (System c...

Manage and oversee day-to-day operations. Ensure compliance with company policies, SLAs, and quality standards. Monitor KPIs (e.g., call volume, response time, CSAT) and implement strategies to meet or exceed targets.

Roles and Responsibilities Manage a team of customer service representatives to deliver exceptional customer experiences. Oversee daily operations, ensuring adherence to SLAs and KPIs while maintaining high levels of productivity. Develop and implement strategies to reduce shrinkage, attrition, and improve overall team performance. Collaborate with other departments (e.g., training, HR) to resolve issues and drive continuous improvement initiatives. Ensure effective floor management by monitoring agent activity reports, identifying trends, and taking corrective actions. Desired Candidate Profile 3-8 years of experience in BPO operations or similar industry as a Team Leader or Supervisor. Str...

Roles and Responsibilities Manage a team of customer service representatives to deliver exceptional customer experiences. Oversee daily operations, ensuring adherence to SLAs and KPIs while maintaining high levels of productivity. Develop and implement strategies to reduce shrinkage, attrition, and improve overall team performance. Collaborate with other departments (e.g., training, HR) to resolve issues and drive continuous improvement initiatives. Ensure effective floor management by monitoring agent activity reports, identifying trends, and taking corrective actions. Desired Candidate Profile 3-8 years of experience in BPO operations or similar industry as a Team Leader or Supervisor. Str...

Hiring for Internatinal BPO Program manager and Supervisor Dear Candidates, Hiring for International BPO operations(chat & voice) Program Manager and Supervisor - Hyderabad Location 3+ Team Lead international experience on paper. Please find details below. Company: MNC Payroll: Artech Location: Hyderabad, Hi-tech city Mindspace. Work From Office Rotational shift/Night shift two way transportation 5 days working Contract : 6 Months Candidates with a minimum of 6 months+ Experience preferably in customer service background (calls, chats, etc.) Graduation must: Any Degree CTC: Max up to 7 LPA. DOJ : 29th September 2025 About Artech:Artech Infosystems Pvt Ltd (Artech India)- CMM Level 4 Company,...

Dear Job Professionals, Hiring | Assistant Manager Operations | E-commerce Voice Process | Bangalore We are currently hiring for the position of Assistant Manager – Operations in Bangalore for a domestic e-commerce voice process with a leading multinational BPO. If you have a strong background in customer service operations, leadership skills, and are ready to take the next step in your BPO career, this role is for you. Job Title: Assistant Manager – Operations Location: Bangalore Industry: BPO – Customer Support (E-commerce Voice) Employment Type: Full-Time, Permanent Work Mode: Work from Office Shift: Rotational shifts, 6 days working Interview Mode: Virtual Relocation Assistance: Not prov...