1845 Bpo Operations Jobs - Page 50

Experience in BPO Industry- International Voice only Team Leader - Healthcare process voice (MUST) Medical billing AR Excellent Comms

Responsibilities: * Collaborate with cross-functional teams on strategic initiatives * Ensure operational excellence through process improvement * Manage team performance & development Health insurance Provident fund Gratuity

Hi, We are hiring for Customer service ( Voice/chat ) Process UG/Graduate with 12 months international experience required Excellent Communication skills Rotational Shifts Both side cabs Salary upto 6 LPA Location - Noida To Schedule Your interview Call/Whatsapp - 9911988895 or [HIDDEN TEXT] Thanks & Regards Vishal Workforce Management Consultancy

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates, Whatspp to HR Jyoti - 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can WhatsApp on HR Somya - 8306172254 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Annu -6397902913 or HR Sneha - 7982985747 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Directly handle a large volume of users-interact with them and resolve queries. Manage a team of 10 to execute these queries. Help build processes and SOPs, and ensure the team performs to the best of their ability.

Order Management Executive Exp- 3+ Years Loc- Pune Skills- Order Processing, Order Entry, Order Support, Supply Chain Operations, SAP, BPO Operations etc Pkg- 5.5 LPA Aparupa 9311697179 Aparupa.imaginators@gmail.com

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target Salary up to 35000 sana 7506864285

Experience in RCM and healthcare in a US Medical Billing company is required for this role. You should possess excellent team-leading capabilities, be open to direction, have a collaborative work style, and demonstrate a strong commitment to completing tasks. Your knowledge should cover the entire BPO operations spectrum, including ensuring SLAs, SOPs, local work instructions, process flows, team forecasting, workforce analysis, basic matrix reporting, recruitment, seat utilization, training, and maintaining quality standards. The ideal candidate will have proven experience as a Manager/Senior Manager or in a similar position. You should also have experience with recruiting and performance e...

Roles and Responsibilities Manage international process team, ensuring efficient operations and meeting SLAs. Oversee AHT, shrinkage control, attrition management, KPIs (KRA), CSAT, and customer service operations. Develop strategies to reduce shrinkage and improve overall performance metrics. Collaborate with cross-functional teams to resolve issues and implement process improvements. Ensure compliance with US process standards and maintain high levels of quality assurance. Contact - Neelam HR - 9594690866 Email - Neelam.Shahu@teleperformancedibs.com

Operational Management Team Leadership Performance Monitoring Process Improvement Staff Training & Development Customer Satisfaction Budget Management Managing large teams (200+ employees). Required Candidate profile At least 5 years of leadership experience managing a collections call center or large collections process. Banking and NBFC sectors is essential. Watsapp Your Cv -*8882425439

As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy. Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Full-time/Hybrid - Shift Timings: 06 AM 05 PM IST or Experience: 1+ years in BPO, call center Key Responsibilities: Inbound Call Management: Promptly answer and respond to customer queries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve ...

As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy. Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Full-time/Hybrid - Shift Timings: 10 AM 7 PM IST or Experience: 1+ years in BPO, call center Key Responsibilities: Inbound Call Management: Promptly answer and respond to customer queries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve i...

Role & responsibilities As the Division Vice President of Operations, you will assume a critical role in the leadership team, shaping and executing our operational strategies with unwavering dedication to efficiency, quality, and client satisfaction. This senior-level position demands a seasoned professional with a proven track record of orchestrating operational excellence within the dynamic landscape of the BPO industry. Your responsibilities encompass a wide spectrum, including developing and implementing operational strategies aligned with our overarching business objectives. You will act as the architect of our operational performance, overseeing various units to ensure we consistently ...

Min exp 10 years in CS-voice Only Operations manager/Manager with 3 yrs on paper only females Package upto 20 lpa Gurgaon location- Call on or drop ur cv on whatsapp 8929448461 harjasimaginators@gmail.com

Job Description: Team Leader-Operations ( Airline Process ) Role Summary: We are looking for an enthusiastic Team Leader for Airline process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What would you be doing? Team Leadership & Management : Led and managed a team of 15-20 content moderators to ensure optimal performance in line w...

Experience in BPO Industry- International Voice only Team Leader - Healthcare process voice Excellent Comms

Role: Team Lead Exp: Min 3 years Experience as Team Lead (International Voice BPO) Graduation mandatory CTC: 11.5lpa max Work from Office Two way Cab UK Shifts Must be available for a walk in interview. Interested - Call/WhatsApp Ayesha @7989178395 Required Candidate profile Skills: Communication Skills People Management Team Building Analytic Thinking Appraisal, Communication, Negotiation Anticipate Needs of all stakeholders and cater to the same proactively.

If Interested please mail us your profile on careers@itm.edu ITM Skills University is looking to recruit top talent for its upcoming new programs to be offered in Mumbai and Navi Mumbai campuses, you can know more about us at www.isu.ac.in • Requirements: Strong communication and managerial skills. Proficient in MS Office, particularly Advanced Excel. Minimum of 5+ years of experience in call centre/BPO management. Proven ability to manage teams and improve processes. Responsibilities: • Manage and oversee the call centre team, ensuring efficient handling of new admissions and student counselling. • Develop and implement call centre strategies and operations, enhancing processes and procedur...

Resolving customer queries over chat or voice Salary upto 4LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Piyush - 6377534547 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates call to HR Jyoti- 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Role & responsibilities : Meeting SLAs consistently by managing the performance of the team. Monitor Resource / capacity planning on a daily / weekly basis. Monitoring project deliveries and ensuring zero delays with high quality standards People Management and ensuring smooth functioning of the process/team. Controlling attrition Focus on Quality within team and for the process & ensuring Compliance of ISO. Managing Client expectations Coach direct reportees to achieve desired result & Performance Management (Appraisals) - Report team’s performance dash boards on a weekly and monthly basis. Management of team productivity - Associate Engagement and Development