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1.0 - 6.0 years
3 - 4 Lacs
Pune
Work from Office
Resolving customer queries over voice Salary upto 5LPA Minimum 1 year of Experience Required 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Ruchi-9680005799 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 3 months ago
7.0 - 8.0 years
9 - 10 Lacs
Amritsar
Work from Office
Lead day-to-day operations of a BPO process, interfacing directly with clients. Manage a team of ~100+ staff including TLs, AMs, and DMs, ensuring adherence to SLAs, quality, and performance targets.
Posted 3 months ago
3.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
Experience in BPO Industry- International Voice only Team Leader - Health and welfare process voice (MUST) Health and welfare - Medicare Hippa Cobra Excellent Comms
Posted 3 months ago
1.0 - 6.0 years
4 - 5 Lacs
Gurugram
Work from Office
Role Summary We are looking for an enthusiastic Team Leader for Sales Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Revi...
Posted 3 months ago
8.0 - 13.0 years
10 - 14 Lacs
Coimbatore
Work from Office
We are looking for a skilled Senior Manager to lead our delivery quality team at Omega Healthcare Management Services Pvt. Ltd., based in Coimbatore, India. The ideal candidate will have 8-14 years of experience in the field. Roles and Responsibility Manage and oversee the delivery quality team to ensure high-quality services. Develop and implement strategies to improve delivery quality and customer satisfaction. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to measure delivery performance and identify areas for improvement. Provide coaching and training to team members to enhance their skills and knowledge. Ensure compliance with industry s...
Posted 3 months ago
14.0 - 18.0 years
12 - 16 Lacs
Bengaluru
Work from Office
We are looking for a skilled Deputy General Manager to lead our service line operations in Bangalore, India. The ideal candidate will have 14-18 years of experience in the healthcare industry. Roles and Responsibility Develop and implement strategies to enhance service line operations and customer satisfaction. Manage and supervise a team of professionals to achieve business objectives. Collaborate with cross-functional teams to identify and resolve operational issues. Analyze market trends and competitor activity to stay ahead in the industry. Ensure compliance with regulatory requirements and company policies. Foster a culture of continuous improvement and process optimization. Job Proven ...
Posted 3 months ago
8.0 - 13.0 years
10 - 14 Lacs
Chennai
Work from Office
We are looking for a skilled professional with 8 to 14 years of experience to join our team as a Manager - Delivery in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent delivery skills. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality standards. Coordinate with cross-functional teams to meet project goals and objectives. Develop and implement effective delivery strategies to improve efficiency and productivity. Monitor and analyze performance metrics to identify areas for improvement. Collaborate with stakeholders to resolve issues and enhance service quality. Ensure compliance with...
Posted 3 months ago
1.0 - 6.0 years
3 - 4 Lacs
Jaipur
Work from Office
Experience in BPO Industry- International only Customer service - International Process- Sales/ retention/ Collection/ Travel 5.5 days working- Rotational shift and off any sales exp would also work
Posted 3 months ago
1.0 - 6.0 years
4 - 9 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
* BPO Executives , HR Generalists ( 1 - 10 Years of Experience ). * Australia based Company. * 40 Openings.
Posted 3 months ago
0.0 - 3.0 years
0 - 0 Lacs
bangalore
Remote
Walk-in Interview | Voice Process | Work from Home Option After 3 Months Note : Only Male candidates are eligible to apply Interview Date : Monday, 21 July 2025 Interview Location : Jayanagar 4th Block, Bangalore Job Location : Tin Factory, Bangalore Role : Customer Support Executive (Voice Process) Job Highlights: Voice Process (Inbound/Outbound Customer Calls) 6 Days Working | 1 Rotational Off Salary : 17,000 20,000 In-Hand + Incentives Work from Home option after 3 months No Cab Facility Language Requirement : Excellent spoken English & Hindi or English & Kannada is mandatory Male Candidates : Between 6:00 Am to 12:00 Am (midnight) (Any 9-hour shift) Key Responsibilities: Handle customer ...
Posted 3 months ago
0.0 - 4.0 years
2 - 2 Lacs
Chennai
Work from Office
Job Title : Customer Support Executive Voice Process (Uber India) Company : Uber India Systems Pvt Ltd Location : Ground Floor, Ten Square Mall, SH 2, Koyambedu, Chennai, Tamil Nadu 600107 Employment Type : Full-time, Work from Office Interview Mode : Online (Virtual) Joining : Immediate Joiners Preferred Job Description : We are hiring Customer Support Executives (Voice Process) for Uber India at our Chennai office. This is a day shift , work-from-office role, ideal for candidates with excellent communication skills in English and Tamil . Key Responsibilities : Handle inbound and outbound voice support for Uber customers Resolve customer queries promptly and professionally Provide accurate ...
Posted 3 months ago
2.0 - 7.0 years
0 Lacs
Gurugram
Work from Office
Responsibilities: Track and update operational performance files for sales agent on weekly basis. Should be having at least 2yrs exp on paper as a team lead Exp in outbound telesales Lead, Generation process.
Posted 3 months ago
3.0 - 8.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Job Title: Team Leader BPO Location: Bangalore Department: Operations Job Summary: We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule adherence. Key Responsibilities: Manage day-to-day operations across assigned BPO processes (voice, non-voice, and back-office). Ensure adherence to SLAs, KPIs, and quality benchmarks. Lead, mentor, and manage a team of agents to achieve individual and team goals. Monitor and manage key performance metrics including attr...
Posted 3 months ago
3.0 - 7.0 years
4 - 7 Lacs
Noida, Lucknow, Bengaluru
Work from Office
Hello Jobseekers!! Greetings From ShiningStars ITPL We are seeking highly motivated and experienced BPO Team Leaders to oversee and manage a team of customer service/sales representatives across both domestic or international processes. The ideal candidate will be a strong leader with a proven track record of driving performance, ensuring operational excellence, and fostering a positive team environment in a fast-paced BPO setting. Locations We're Hiring For: LUCKNOW, NOIDA and BENGALURU. Qualification and Experience: A graduate with experience in the BPO domain is a must. Lucknow : Overall 3 years of experience including 1 year as a Team Leader in BPO customer support. Noida : Minimum 2-3 y...
Posted 3 months ago
3.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
GUS Education India (GEI) Job Title :Team Lead Min 3 years Exp as Team Lead (International Voice BPO) Graduation Must CTC : Max up to 8.5LPA UK Shifts Two Way Cab Mode of Interview Virtual Interested Call/WhatsApp - Priyanka 80198 29071 Required Candidate profile Skills: Communication Skills People Management Team Building Analytic Thinking Appraisal, Communication, Negotiation
Posted 3 months ago
8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
GUS Education India (GEI) Job Title:Team Lead Overall 8 years of Exp Min 3 years as Team Lead(International Voice BPO) Graduation Max up to 8.5LPA UK Shifts Two Way Cab Mode of Interview Virtual Interested Call/WhatsApp - Priyanka 80198 29071 Required Candidate profile Skills: Communication Skills People Management Team Building Analytic Thinking Appraisal, Communication, Negotiation
Posted 3 months ago
7.0 - 11.0 years
0 Lacs
punjab
On-site
The Business Process Designer position in Mohali, Punjab requires a minimum of 6-8 years of experience in BPO operations. As a Business Process Designer, your primary responsibility will be to analyze, design, and optimize business workflows to enhance efficiency, reduce costs, and improve service delivery. You will collaborate with cross-functional teams and stakeholders to identify areas for improvement and implement effective process changes that deliver measurable business value. Your key responsibilities will include acting as a Subject Matter Expert (SME) in BPO operations, training, and audit processes. You will lead end-to-end process mapping, gap analysis, and redesign initiatives, ...
Posted 3 months ago
1.0 - 5.0 years
1 - 3 Lacs
Kolkata, Chennai, Bengaluru
Work from Office
Company Profile We at Moringo Bioscience are a natural product company that innovates natural products for better health. We hold patents in the US and India, specializing in developing and marketing a diverse array of groundbreaking Ayurvedic medicines, nutritional supplements, herbal supplements, and food products underpinned by rigorous clinical research. Tele calling Executive Job description Roles and Responsibilities Outbound calling to Leads, Existing customers. Ensuring maximum number of calls and meeting daily target Resolving query of the prospects & customers. Requirements Must have excellent spoken Hindi, Tamil and English. Candidates should have experience into outbound calling ...
Posted 3 months ago
12.0 - 20.0 years
10 - 20 Lacs
Bengaluru
Work from Office
Senior Manager Operations Night Shifts Location: Whitefield, Bangalore Job Responsibilities : Min. 14-18 year of overall experience in call center/BPS, with 2+ year of experience as a Senior Manager operations Should have managed team size of min. 300+ HC. Experience in working for International Voice process (Call center/Backend) is mandatory Experience of handling multiple clients at the same time. Manage and deliver Service level as expected. Good communication and interpersonal skills Good knowledge of MS Outlook, MS Excel and, MS PowerPoint Creating Report, dashboard, PPTs Participation in client calls/quality Calibration/Process updates. Participate in MBR/QBR Review financial data, ex...
Posted 3 months ago
5.0 - 10.0 years
4 - 5 Lacs
Lucknow
Work from Office
Hi Job Seekers We have an opportunity for the role of Assistant Manager Role in Lucknow for domestic Voice Process. Job Title: Assistant Manager Operations (E-commerce Voice Process) Location: Lucknow, Uttar Pradesh Industry: BPO / Customer Service (E-commerce Voice Support) Work Mode: Work from Office (Relocation assistance not provided) Employment Type: Full-Time, Permanent Open for PAN India Candidates willing to relocate to Lucknow About the Company We are a leading BPO partner for India’s top-tier e-commerce platforms. Known for operational excellence and customer-centric solutions, we deliver high-quality voice support across the country. To strengthen our growing team in Lucknow, we a...
Posted 3 months ago
0.0 - 3.0 years
0 - 0 Lacs
bangalore
Remote
Walk-in Interview | Voice Process | Work from Home Option After 3 Months Note : Only Male candidates are eligible to apply Interview Date : Monday, 21 July 2025 Interview Location : Jayanagar 4th Block, Bangalore Job Location : Tin Factory, Bangalore Role : Customer Support Executive (Voice Process) Job Highlights: Voice Process (Inbound/Outbound Customer Calls) 6 Days Working | 1 Rotational Off Salary : 17,000 20,000 In-Hand + Incentives Work from Home option after 3 months No Cab Facility Language Requirement : Excellent spoken English & Hindi or English & Kannada is mandatory Male Candidates : Between 6:00 Am to 12:00 Am (midnight) (Any 9-hour shift) Key Responsibilities: Handle customer ...
Posted 3 months ago
10.0 - 13.0 years
10 - 15 Lacs
Chennai
Work from Office
Maatrum is India's first Online Real Estate Title Verification Company powered by technology. Established as a Real-Estate technology company in April 2015 in the Registrar of Companies in Chennai under the Companies Act 2013. Our team of real estate lawyers utilizes our robust and proprietary technology platform to procure real estate documents directly from government databases. Our software helps them create accurate reports faster than ever before. Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology ...
Posted 3 months ago
1.0 - 6.0 years
8 - 13 Lacs
Thane
Work from Office
Role and Key Responsibilities: Lead and supervise teams of sales coaches to help achieve sales goals Motivate their team to generate leads, build client relationships, and meet customer needs Achieving growth and hitting sales targets Designing and implementing the sales strategy, set sales goals, and track sales performance Use statistics to analyze patterns and trends in sales data. This helps them make accurate sales projections Recognize customer needs and provide insights for improving products Negotiate efficiently with community managers to achieve positive outcomes Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Crea...
Posted 3 months ago
2.0 - 7.0 years
60 - 66 Lacs
Bengaluru, Karnataka, India
Remote
Key job responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employees changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remo...
Posted 3 months ago
3.0 - 8.0 years
60 - 80 Lacs
, Australia
On-site
URGENT HIRING !!! For more information call or WhatsApp +91 9289584545 Mail us at: [HIDDEN TEXT] location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc. BPO (Business Process Outsourcing) Job Description: Focus: Reducing costs by outsourcing non-core business processes. Examples of tasks: Customer support, data entry, IT support, call center operations, accounting, and HR. Job roles: Customer service representatives, data entry clerks, technical support specialists, etc. Key skills: Communication skills, technical skills, problem-solving, and customer service skills.
Posted 3 months ago
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