1829 Bpo Operations Jobs - Page 45

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Barclays / Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 - 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call ...

Job description What you will be doing: Work closely with the GBPO teams and LOBs to close the presales requirements Respond to customer inquiries and issues via emails with a high degree of expertise and as per GBPO requirements Provide in-depth and accurate information about GBPO products and services to customers, catering to their specific needs and concerns. Ensure a superior pre sales response through outstanding communication and advanced problem-solving skills Collaborate closely with cross-functional teams to swiftly escalate and resolve intricate issues, drawing on your extensive experience in presales support Identify and consistently measure programs and deliverables against key ...

Job description What you will be doing: Work closely with the GBPO teams and LOBs to close the presales requirements Respond to customer inquiries and issues via emails with a high degree of expertise and as per GBPO requirements Provide in-depth and accurate information about GBPO products and services to customers, catering to their specific needs and concerns. Ensure a superior pre sales response through outstanding communication and advanced problem-solving skills Collaborate closely with cross-functional teams to swiftly escalate and resolve intricate issues, drawing on your extensive experience in presales support Identify and consistently measure programs and deliverables against key ...

Role & responsibilities As the Division Vice President of Operations, you will assume a critical role in the leadership team, shaping and executing our operational strategies with unwavering dedication to efficiency, quality, and client satisfaction. This senior-level position demands a seasoned professional with a proven track record of orchestrating operational excellence within the dynamic landscape of the BPO industry. Your responsibilities encompass a wide spectrum, including developing and implementing operational strategies aligned with our overarching business objectives. You will act as the architect of our operational performance, overseeing various units to ensure we consistently ...

- International Customer Service - Rotational shifts and offs - Both side cab facility - 5 days working and 2 week offs Required Candidate profile - Excellent english speaking candidates required. - Candidate must be okay with rotational shifts and for relocation if not in the hiring zone. - Both grad and under grad (with experience) can apply.

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target Salary up to 35000 sayeda 8422972322

Job Description Responsibilities: Oversee day-to-day operations and leadership of assigned Partner Support teams, ensuring achievement of all support service level metrics across phone, email, and chat channels. Manage and develop team and individual KPIs, monitor overall program performance, and provide regular reports to upper management. Provide people management for one or more programs, including workforce planning, role assignment, and oversight of delivery across programs. Lead identification and implementation of process improvements to enhance efficiency and client satisfaction. Serve as a point of escalation for complex partner cases; resolve issues quickly and professionally, part...

FUNCTIONAL/ OPERATIONAL: Manage day to day center operations Meet or exceed KRAs of all team members such as Ops managers ACCMs AMCCs and agents New training and ongoing training of team members Responsible for grooming and development of team Responsible for revenue generation of assigned process and span and achieve the desired Efficiency and productivity as per targets Responsible for achieving desired client KPIs throughout and align team to deliver the desired results Responsible for direct client communication in terms of any deliverables asked and demanded by the client Manage assigned shifts throughout the week proper escalation list management strategic seating etc Hold team meeting...

Resolving customer queries over chat or voice Salary upto 4LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR ANNU SAINI - 6397902913 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR SNEHA- 7982985747 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR MUSKAN- 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Responsibilities: * Lead operational excellence initiatives * Collaborate with cross-functional teams on strategy development * Oversee day-to-day operations * Ensure customer satisfaction through process improvements Health insurance Annual bonus Food allowance

Position: Operation Manager BPO/Call Center -Outbound and Inbound (Retail Process) Experiences: Overall, 10 + years of experiences and 2 years as Operation Manager on Paper. Location : Pune Good Knowledge of Process/Inbound/Outbound/Back Office (Varies) Contact Centre KPIs Understanding of CSAT and customer experience The candidate should also have excellent problem-solving capabilities and lateral thinking skills. Learn the process and be the product and domain expert Good Knowledge of Quality Tools, Excel & PowerPoint Presentation Knowledge of the operational process, logical thinking, reporting, and analysis Ability to understand instructions, client requirements & closing the same within...

Job Description: Call Center Manager **Company:** DAO EVTech Private Limited **Location:** Pune, Maharashtra **Industry:** Electric Vehicle (EV) Sales and Service About DAO EVTech Pvt. Ltd. DAO EVTech Pvt. Ltd. is a leading player in the electric mobility sector, specializing in the sales and servicing of electric two-wheelers and related technologies. With a commitment to innovation, sustainability, and customer satisfaction, DAO EVTech is on a mission to redefine the future of transportation across India. Position Overview We are seeking a dynamic and experienced BPO Services Manager to lead our customer support and backend operations team in Pune. The ideal candidate will bring strong BPO...

Roles and Responsibilities Manage sales team performance, set goals, and track progress. Develop strategies to increase sales revenue through effective communication with clients. Collaborate with other teams (e.g., operations) to ensure seamless service delivery. Conduct regular training sessions for new hires and existing team members.

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...

Accounts payable/ Account receivable- BPO AR: Review the related retailer invoice AP: Review the associated brand pay-out Cross-check with the corresponding cash payment record to verify resolution status Document any discrepancies 27k CTC

Experience: Minimum 1 years on paper experience required as Team Lead, International BPO experience required, Sales experience will be add on

Seeking a seasoned professional to lead our call centre operations & drive service excellence across all customer touchpoints. Candidate will manage a 70+ member team, focused on inbound support, outbound feedback/rating campaigns. Accessible workspace Marriage & childbirth gifts Annual bonus Sales incentives Performance bonus

You are looking for a seasoned Pre-Sales Manager with a strong background in BPO enablement to join the dynamic team. Your main responsibilities will include understanding client needs, translating them into solution proposals, and collaborating closely with Sales, Delivery, and Technology teams to ensure successful deal closures. This role requires a deep understanding of BPO operations, solution packaging, and client engagement strategies across global markets. This is a full-time position with a day shift schedule. The ideal candidate should have at least 10 years of experience as a PreSales Manager in the BPO industry. Proficiency in English is preferred. The work location is in person. ...

Experience in BPO Industry- International Voice only Manager - US Health and welfare process voice (MUST) Health and welfare - Medicare Hippa, Cobra Excellent Comms- US Healthcare process

Resolving customer queries over voice Salary upto 5LPA Minimum 1 year of Experience Required 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR DEVANSHI-9602528641 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

We are hiring for Operations Team Leaders(Associate Manager) for our Navi Mumbai(Airoli) location. This is a 5 day work from office opportunity with rotational shifts. Please see below the job description and qualifications required for the same. Responsibilities, Qualifications and Experience Associate Managers in this role get to: Keep Management Updated: Relay vital information in the form of timely and accurate reports. Impact the Bottom Line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provid...

CS Operations Manager Only Female and BPO EXP Required Need Excellent Comms Exp-10+YRS In CS Ops Manager (3YRS As On Paper OPS Manager) Int Voice Exp, HC-100+ PKG Upto-22 LPA Gurgaon NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Only Female Candidate Required BPO Exp Required Graduation Mand NP-Immediate-30Days Exp-10+YRS In CS Ops Manager (3YRS As On Paper OPS Manager) International Voice Exp Mandatory Head Count Handle 100+

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target Salary up to 22000 Ahad 7251866218 rehman 7208698865