Support Shine Services

3 Job openings at Support Shine Services
Call Centre Manager Kota 5 - 7 years INR 2.4 - 4.2 Lacs P.A. Work from Office Full Time

Responsibilities: * Collaborate with cross-functional teams * Meet KPIs & revenue targets * Ensure customer satisfaction * Lead call center operations & management * Oversee BPO processes

Senior Manager - Call Centre Operations Kota 5 - 7 years INR 3.0 - 4.2 Lacs P.A. Work from Office Full Time

Responsibilities: * Collaborate with cross-functional teams * Meet KPIs & revenue targets * Ensure customer satisfaction * Lead call center operations & management * Oversee BPO processes * Responsible for SOP creation & implementation

Call Centre Operations Head Kota 8 - 13 years INR 4.2 - 6.0 Lacs P.A. Work from Office Full Time

Seeking a seasoned professional to lead our call centre operations & drive service excellence across all customer touchpoints. Candidate will manage a 70+ member team, focused on inbound support, outbound feedback/rating campaigns. Accessible workspace Marriage & childbirth gifts Annual bonus Sales incentives Performance bonus