1829 Bpo Operations Jobs - Page 47

Job Summary: As a Senior Operations Manager at TaskUs, you're not just managing KPIsyou're innovating and solving business challenges with a #FrontlineFirst mindset. You will lead multiple campaigns and oversee Operations Managers, Team Leaders, and staff to ensure world-class service delivery for our disruptive clients. Your mission is to build strong, people-first teams, drive operational excellence, and foster an environment of growth and innovation. Key Responsibilities: Lead and manage multiple high-performing teams across several campaigns, overseeing daily operations and long-term strategic goals. Directly supervise and mentor Operations Managers, ensuring alignment with company stand...

Job Title: Team Leader BPO Location: Bangalore Department: Operations Job Summary: We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule adherence. Key Responsibilities: Manage day-to-day operations across assigned BPO processes (voice, non-voice, and back-office). Ensure adherence to SLAs, KPIs, and quality benchmarks. Lead, mentor, and manage a team of agents to achieve individual and team goals. Monitor and manage key performance metrics including attr...

Manage prospective student leads via CRM, convert leads to business & resolve queries. Handle communication via mail/calls & prepare daily reports,coordinate with team updates. Facilitate student placement opportunities & provide support to students.

About CAMS: Computer Age Management Services (CAMS) is the leading Mutual Fund Transfer Agency to the Indian Asset Management Companies servicing ~70% of the MF Industry AUM. CAMS is also a technology enabled service solutions partner to Private Life Insurance, Private Equity Funds, Software development / maintenance and Payments. The mutual fund business constitutes ~90% of the groups revenue. Besides serving as a B2B solutions partner, CAMS brings a unique ability of B2C to serve the end customers through a variety of touch points such as pan India network of Service centers, Call center and Online Services. The company was incorporated in year 1988, has four back-office delivery centers i...

JD& Typical duties, Responsibilities : Handling the calls with good communication skills professionally. Can speak fluently in English with Telugu/Hindi. Exceptional phone manner. Excellent interpersonal and communication skills Log in hours (Total hours 10:30:00 hrs. & Production hours 9:30:00 hrs.) to be completed adhering to the break schedules & being punctual. Shift Hours: 24/7 window for Male employees and a rotational day shift for Females Always be updated with the Process knowledge & daily updates Mode of work: Work from Office, Tech Mahindra LTD,Pranava One Building 5 th Floor,Beside Erramanjil Metro station. Employment Type: Permanent. Educational mandate: any Graduate can apply. ...

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates, Whatspp to HR Diksha - 6350440945 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary upto 5LPA Fresher & Experience both welcome Graduate/Under Graduate Work From Office Only 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Mayank-8009671628 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Anayana - 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Komal -9599450310 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary upto 5LPA Minimum 1 year of Experience Required 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Ruchi-9680005799 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Lead day-to-day operations of a BPO process, interfacing directly with clients. Manage a team of ~100+ staff including TLs, AMs, and DMs, ensuring adherence to SLAs, quality, and performance targets.

Experience in BPO Industry- International Voice only Team Leader - Health and welfare process voice (MUST) Health and welfare - Medicare Hippa Cobra Excellent Comms

Role Summary We are looking for an enthusiastic Team Leader for Sales Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Revi...

We are looking for a skilled Senior Manager to lead our delivery quality team at Omega Healthcare Management Services Pvt. Ltd., based in Coimbatore, India. The ideal candidate will have 8-14 years of experience in the field. Roles and Responsibility Manage and oversee the delivery quality team to ensure high-quality services. Develop and implement strategies to improve delivery quality and customer satisfaction. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to measure delivery performance and identify areas for improvement. Provide coaching and training to team members to enhance their skills and knowledge. Ensure compliance with industry s...

We are looking for a skilled Deputy General Manager to lead our service line operations in Bangalore, India. The ideal candidate will have 14-18 years of experience in the healthcare industry. Roles and Responsibility Develop and implement strategies to enhance service line operations and customer satisfaction. Manage and supervise a team of professionals to achieve business objectives. Collaborate with cross-functional teams to identify and resolve operational issues. Analyze market trends and competitor activity to stay ahead in the industry. Ensure compliance with regulatory requirements and company policies. Foster a culture of continuous improvement and process optimization. Job Proven ...

We are looking for a skilled professional with 8 to 14 years of experience to join our team as a Manager - Delivery in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent delivery skills. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality standards. Coordinate with cross-functional teams to meet project goals and objectives. Develop and implement effective delivery strategies to improve efficiency and productivity. Monitor and analyze performance metrics to identify areas for improvement. Collaborate with stakeholders to resolve issues and enhance service quality. Ensure compliance with...

Experience in BPO Industry- International only Customer service - International Process- Sales/ retention/ Collection/ Travel 5.5 days working- Rotational shift and off any sales exp would also work

* BPO Executives , HR Generalists ( 1 - 10 Years of Experience ). * Australia based Company. * 40 Openings.

Walk-in Interview | Voice Process | Work from Home Option After 3 Months Note : Only Male candidates are eligible to apply Interview Date : Monday, 21 July 2025 Interview Location : Jayanagar 4th Block, Bangalore Job Location : Tin Factory, Bangalore Role : Customer Support Executive (Voice Process) Job Highlights: Voice Process (Inbound/Outbound Customer Calls) 6 Days Working | 1 Rotational Off Salary : 17,000 20,000 In-Hand + Incentives Work from Home option after 3 months No Cab Facility Language Requirement : Excellent spoken English & Hindi or English & Kannada is mandatory Male Candidates : Between 6:00 Am to 12:00 Am (midnight) (Any 9-hour shift) Key Responsibilities: Handle customer ...

Job Title : Customer Support Executive Voice Process (Uber India) Company : Uber India Systems Pvt Ltd Location : Ground Floor, Ten Square Mall, SH 2, Koyambedu, Chennai, Tamil Nadu 600107 Employment Type : Full-time, Work from Office Interview Mode : Online (Virtual) Joining : Immediate Joiners Preferred Job Description : We are hiring Customer Support Executives (Voice Process) for Uber India at our Chennai office. This is a day shift , work-from-office role, ideal for candidates with excellent communication skills in English and Tamil . Key Responsibilities : Handle inbound and outbound voice support for Uber customers Resolve customer queries promptly and professionally Provide accurate ...

Responsibilities: Track and update operational performance files for sales agent on weekly basis. Should be having at least 2yrs exp on paper as a team lead Exp in outbound telesales Lead, Generation process.

Job Title: Team Leader BPO Location: Bangalore Department: Operations Job Summary: We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule adherence. Key Responsibilities: Manage day-to-day operations across assigned BPO processes (voice, non-voice, and back-office). Ensure adherence to SLAs, KPIs, and quality benchmarks. Lead, mentor, and manage a team of agents to achieve individual and team goals. Monitor and manage key performance metrics including attr...

Hello Jobseekers!! Greetings From ShiningStars ITPL We are seeking highly motivated and experienced BPO Team Leaders to oversee and manage a team of customer service/sales representatives across both domestic or international processes. The ideal candidate will be a strong leader with a proven track record of driving performance, ensuring operational excellence, and fostering a positive team environment in a fast-paced BPO setting. Locations We're Hiring For: LUCKNOW, NOIDA and BENGALURU. Qualification and Experience: A graduate with experience in the BPO domain is a must. Lucknow : Overall 3 years of experience including 1 year as a Team Leader in BPO customer support. Noida : Minimum 2-3 y...

GUS Education India (GEI) Job Title :Team Lead Min 3 years Exp as Team Lead (International Voice BPO) Graduation Must CTC : Max up to 8.5LPA UK Shifts Two Way Cab Mode of Interview Virtual Interested Call/WhatsApp - Priyanka 80198 29071 Required Candidate profile Skills: Communication Skills People Management Team Building Analytic Thinking Appraisal, Communication, Negotiation

GUS Education India (GEI) Job Title:Team Lead Overall 8 years of Exp Min 3 years as Team Lead(International Voice BPO) Graduation Max up to 8.5LPA UK Shifts Two Way Cab Mode of Interview Virtual Interested Call/WhatsApp - Priyanka 80198 29071 Required Candidate profile Skills: Communication Skills People Management Team Building Analytic Thinking Appraisal, Communication, Negotiation