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Jobs in hyderabad
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Tech Mahindra Ltd.
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Customer Support

Customer Support

Tech Mahindra Ltd.

0 - 1 years

|

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Skills Required

bpo non voice kpo customer care bpo voice bpo operations customer relationship customer service customer support

Work Mode

On-site

Job Type

Full Time

Job Description

JD& Typical duties, Responsibilities

Handling the calls with good communication skills professionally. Can speak fluently in English with Telugu/Hindi.
Exceptional phone manner.
Excellent interpersonal and communication skills
Log in hours (Total hours 10:30:00 hrs. & Production hours 9:30:00 hrs.) to be completed adhering to the break schedules & being punctual.
Shift Hours: 24/7 window for Male employees and a rotational day shift for Females
Always be updated with the Process knowledge & daily updates
Mode of work: Work from Office, Tech Mahindra LTD,Pranava One Building 5^th Floor,Beside Erramanjil Metro station.
Employment Type: Permanent.
Educational mandate: any Graduate can apply.
Working days after training: 5 with 2 days rotational weekly off.

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