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Omega Healthcare
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Manager - Delivery

Manager - Delivery

Omega Healthcare

8 - 13 years

10 - 14 Lacs

Chennai

Posted:1 day ago| Platform:

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Skills Required

healthcare management it enabled services management services bpo operations crm non voice process service quality project management team management customer service program management customer care cmmi kpo customer support delivery management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 8 to 14 years of experience to join our team as a Manager - Delivery in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent delivery skills.
Roles and Responsibility

Manage and oversee the delivery of healthcare services to ensure high-quality standards.

Coordinate with cross-functional teams to meet project goals and objectives.

Develop and implement effective delivery strategies to improve efficiency and productivity.

Monitor and analyze performance metrics to identify areas for improvement.

Collaborate with stakeholders to resolve issues and enhance service quality.

Ensure compliance with regulatory requirements and industry standards.

Job

Minimum 8 years of experience in healthcare management services or related field.

Strong knowledge of CRM/IT enabled services/BPO operations and processes.

Excellent communication, leadership, and problem-solving skills.

Ability to work in a fast-paced environment and adapt to changing priorities.

Strong analytical and decision-making skills with attention to detail.

Experience in managing teams and delivering results-driven solutions.

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