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Omega Healthcare
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DEPUTY GENERAL MANAGER - SERVICE LINE

DEPUTY GENERAL MANAGER - SERVICE LINE

Omega Healthcare

14 - 18 years

12 - 16 Lacs

Bengaluru

Posted:1 hour ago| Platform:

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Skills Required

customer service kpo it enabled services bpo operations crm erection non voice process transformers team management customer care ht customer support technical support 33kv 11kv

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Deputy General Manager to lead our service line operations in Bangalore, India. The ideal candidate will have 14-18 years of experience in the healthcare industry.
Roles and Responsibility

Develop and implement strategies to enhance service line operations and customer satisfaction.

Manage and supervise a team of professionals to achieve business objectives.

Collaborate with cross-functional teams to identify and resolve operational issues.

Analyze market trends and competitor activity to stay ahead in the industry.

Ensure compliance with regulatory requirements and company policies.

Foster a culture of continuous improvement and process optimization.

Job

Proven track record of success in managing service line operations and leading high-performing teams.

Strong understanding of the healthcare industry and its regulations.

Excellent leadership, communication, and problem-solving skills.

Ability to analyze complex data and make informed decisions.

Experience in managing budgets and resources effectively.

Strong knowledge of CRM/IT enabled services/BPO operations and management.

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