1829 Bpo Operations Jobs - Page 41

We are hiring a Customer Support Executive who is fluent in Malayalam to join our BPO team. This is a great opportunity for both freshers and experienced professionals who are passionate about providing excellent customer service in a multilingual environment. Roles & Responsibilities Provide high-quality customer support to Malayalam-speaking clients. Address and resolve customer inquiries and issues in a professional and efficient manner. Collaborate with the team to ensure customer satisfaction and service quality. Required Candidate Profile Education: Any graduate, including freshers. Experience: Both freshers and candidates with one year of experience can apply. Skills: Fluency in the M...

We are seeking a Inhouse Recruiter/Internal Recruitment to manage the end-to-end recruitment process . This is an excellent opportunity for any graduate or postgraduate with good communication skills who is interested in building a career in Human Resources. We are looking for a motivated individual to join our team and contribute to our hiring success. Roles & Responsibilities Manage the entire recruitment lifecycle, including sourcing, screening, interviewing, and onboarding . Coordinate with candidates throughout the interview process. Take follow-ups with candidates to ensure a smooth onboarding experience. Assist in various HR-related tasks as needed. Required Candidate Profile Experien...

We are seeking a Inhouse Recruiter/Internal Recruitment to manage the end-to-end recruitment process . This is an excellent opportunity for any graduate or postgraduate with good communication skills who is interested in building a career in Human Resources. We are looking for a motivated individual to join our team and contribute to our hiring success. Roles & Responsibilities Manage the entire recruitment lifecycle, including sourcing, screening, interviewing, and onboarding . Coordinate with candidates throughout the interview process. Take follow-ups with candidates to ensure a smooth onboarding experience. Assist in various HR-related tasks as needed. Required Candidate Profile Experien...

We are seeking a Sourcing Specialist to manage the end-to-end recruitment process . This is an excellent opportunity for any graduate or postgraduate with good communication skills who is interested in building a career in Human Resources. We are looking for a motivated individual to join our team and contribute to our hiring success. Roles & Responsibilities Manage the entire recruitment lifecycle, including sourcing, screening, interviewing, and onboarding . Coordinate with candidates throughout the interview process. Take follow-ups with candidates to ensure a smooth onboarding experience. Assist in various HR-related tasks as needed. Required Candidate Profile Experience: Any graduate or...

We are seeking a BPO Recruiter for our non-IT hiring. The ideal candidate will be responsible for managing the end-to-end recruitment process . This role requires strong communication and convincing skills to attract and onboard the best talent. Roles & Responsibilities Manage the complete recruitment lifecycle, from sourcing and screening to scheduling interviews . Effectively communicate with candidates and convince them to join the company. Ensure a smooth onboarding process for new hires. Utilize various job portals to find and engage with potential candidates. Required Candidate Profile Skills: Good communication skills are mandatory. Effective convincing capabilities are essential. Exp...

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 26000 Need Good English speaking Call HR Zeba 7304275215 Ahad 7060150550

Job Description 8+ years’ experience in International Customer Service, Experience in managing international voice clients preferably in Banking/Insurance/Healthcare Experience in managing large teams with 125+ frontline staff

Shifts - US Shifts Job Description: - It is largely responsible in leading the delivery particularly in the P&C ( Property and Casualty) domain. He/She would act as the Domain expert within P&C. In addition to responsibilities listed above, this position will also: - Overall accountable to all internal and external stakeholders across the portfolio - Devise approach to solving complex problems Exhibit intellectual leadership to the problem solving effort. - Ensure deep understanding of the practice and portfolio objectives and drive the strategy the same in portfolio assigned. - Provide regular portfolio status updates and track KPI's/ Metrics related to all project tasks assigned. - Researc...

About the job : - A team lead is responsible for overseeing and managing a team of employees in a particular department or project. - Their main role is to motivate and guide their team members to achieve their goals and meet the objectives of the organization. Experience : 3 to 5 years Location : Chennai Roles and Responsibilities: - Should exhibit People Management Skills. - Should be aware of the various Operations and Client Metrics. - Strong analytical, solving skills with strong MS Excel skills. - Needs to have the drive to achieve given targets. - Process adherence (Check, analyze, Control & Improvement). - Drive & adhere to Policies & Procedures. - Should be well versed in coaching &...

In this role, you will: - Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area - Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance - Engage stakeholders and internal partners associated within the Operations area - Work independently on moderately complex issues and projects - Identify opportunities for process improvement and risk control development and escalates issues to more experienced management - Provide training, performance, evaluation and coaching of less experienced team - Make d...

Job Summary: We are seeking a highly skilled Deputy General Manager with 13+ years of experience to join our team. The ideal candidate should have strong technical expertise in MS Excel and a background in Retail banking & payments domain. This role is 100% work from office from Pune. The candidate will play a crucial role in optimizing our operations and contributing to the company's growth. Responsibilities: - Oversee daily operations within the Banking operation department to ensure efficiency and accuracy. - Utilize advanced MS Excel skills to analyse data and generate insightful reports. - Collaborate with cross-functional teams to streamline processes and improve workflow. - Work direc...

Role and Key Responsibilities: - Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements. - Regularly impart effective coaching to team members, ensuring consistent high performance delivery. - Identify performance related issues, develop an action plan for improvement and implement corrective actions. - Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations. - Communicate expectations to employees and provide timely updates. - Provide subject matter expertise in handling escalated customer c...

Role and Key Responsibilities: • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements. • Regularly impart effective coaching to team members, ensuring consistent high performance delivery. • Identify performance related issues, develop an action plan for improvement and implement corrective actions. • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs’) and financial expectations. • Communicate expectations to employees and provide timely updates. • Provide subject matter expertise in handling escalated customer ...

Graduate (any stream). 36 years of BPO experience , with at least 1–2 years as a Team Leader in Voice Process . Strong knowledge of Inbound/Outbound Voice Operations, Customer Handling, and Call Center Metrics . Excellent people management, coaching, and conflict resolution skills . Proficiency in MS Excel & reporting . Strong communication and interpersonal skills . Willingness to work in rotational shifts (including night shifts if required).

Graduate (any stream). 3-6 years of BPO experience , with at least 12 years as a Team Leader in Voice Process . Strong knowledge of Inbound/Outbound Voice Operations, Customer Handling, and Call Center Metrics . Excellent people management, coaching, and conflict resolution skills . Proficiency in MS Excel & reporting . Strong communication and interpersonal skills . Willingness to work in rotational shifts (including night shifts if required).

Job description Urgent requirement of Technical Executives!! Qualification- Graduation Mandate Interested Candidates can WhatsApp their resume on : 9988265439 ( HR DIKSHA ) TO APPLY : KINDLY SHARED RESUME ON WHATSPP ONLY FOR FAST REVERT Role & responsibilities Candidate should have graduate in B.tech/BCA/BSC in computer science/Engineering . Candidate should be comfortable in Gujarati and English both languages. candidate should be comfortable in rotational shift. candidate should have own laptop and wi-fi connection. System configuration:- window 10 or 11 processor i5/8gb Ram/100mbs wi-fi speed/USB Headset/power backup Preferred candidate profile Technical Graduate candidate only. Candidate...

HIRING FOR TEAMLEADER (DOMESTIC PROCESS) Location - shivajinagar salary - upto 5LPA 1+ years of exp into team leader is mandatory contact Gopika - 7411782490

Assures adherence to corporate policies and project delivery procedures. Reviews and ensures a high level of quality and service are maintained by meeting or exceeding commitments. Initiates, develops and enforces standards and procedures in support of improved service. Mandatory Domain Experience: Digital Customer Service / Operations with minimum 8-10 years of experience Roles / Responsibilities Service Management, Tracking & Execution: Responsible for End to End Service Delivery for the portfolio Devise corrective and preventive actions for any service level breaches, near misses, and customer escalations Manage defined processes and risks with respect to organization and customer Coordin...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

We are seeking a Product Consultant to join our International Voice Process team. The ideal candidate will have a passion for customer service and a background in the BPO industry. This role is a great opportunity for an individual with solid communication skills to provide support and guidance on our products to an international clientele. Roles & Responsibilities Provide high-quality customer service through a voice process . Act as a Product Consultant , guiding customers on product features and solutions. Address and resolve customer inquiries efficiently and professionally. Ensure a positive customer experience on all interactions. Required Candidate Profile Experience: Minimum of 1 yea...

We are seeking a Product Consultant to join our International Voice Process team. The ideal candidate will have a passion for customer service and a background in the BPO industry. This role is a great opportunity for an individual with solid communication skills to provide support and guidance on our products to an international clientele. Roles & Responsibilities Provide high-quality customer service through a voice process . Act as a Product Consultant , guiding customers on product features and solutions. Address and resolve customer inquiries efficiently and professionally. Ensure a positive customer experience on all interactions. Required Candidate Profile Experience: Minimum of 1 yea...

We are seeking a dynamic Customer Service Executive to join our team in India. The ideal candidate will have 0-5 years of experience in customer service and will be responsible for ensuring excellent customer satisfaction through effective communication and problem resolution. Responsibilities Handle customer inquiries and provide accurate information regarding products and services. Resolve customer complaints in a timely and efficient manner. Maintain a high level of professionalism and customer satisfaction. Document all customer interactions in the CRM system. Collaborate with team members to improve service delivery and customer experience. Skills and Qualifications Excellent verbal and...

We are hiring for a Customer Service Associate (CSA) role to support the Bank of India's Inbound Process . We are looking for motivated individuals to join our call center team. This is a great opportunity for both graduates and students pursuing their graduation who are looking to kickstart their career. Roles & Responsibilities Handle inbound customer queries and provide excellent customer service. Maintain a professional and helpful demeanor to ensure high customer satisfaction. Effectively communicate with customers to resolve their issues. Candidate Profile Qualification: 12th Pass and above. Candidates who are graduates or are pursuing graduation can apply. Experience: Freshers are req...

We are seeking motivated individuals to join our Customer Care team for both inbound and outbound processes . This is an excellent opportunity for freshers and experienced candidates who are looking to build a career in customer service. The role requires good communication skills in Marathi and Hindi . Roles & Responsibilities Handle customer inquiries and provide solutions through both inbound and outbound calls. Maintain a professional and helpful demeanor to ensure high customer satisfaction. Provide accurate information about products or services. Candidate Profile Qualification: HSC or any graduate/undergraduate. Experience: Freshers are welcome to apply. Communication: Good communicat...

We are hiring for a Voice Process role that focuses on providing exceptional service and sales support. This is an excellent opportunity for both freshers and experienced candidates who are looking to build a career in the BPO industry. The role involves explaining products to premium customers and managing end-to-end card sales. Roles & Responsibilities Customer Engagement: Explain products and services to premium customers over the phone. Sales: Handle end-to-end card sales , from initial contact to closing the deal. Communication: Use your average communication skills to interact with customers. Product Knowledge: Understand product details to effectively explain them to customers. Candid...