Deputy General Manager - Retail Banking

Job Summary:
We are seeking a highly skilled Deputy General Manager with 13+ years of experience to join our team. The ideal candidate should have strong technical expertise in MS Excel and a background in Retail banking & payments domain. This role is 100% work from office from Pune. The candidate will play a crucial role in optimizing our operations and contributing to the company's growth.Responsibilities:- Oversee daily operations within the Banking operation department to ensure efficiency and accuracy.- Utilize advanced MS Excel skills to analyse data and generate insightful reports.- Collaborate with cross-functional teams to streamline processes and improve workflow.- Work directly with clients, COO teams, product specialist, distribution teams and gain traction for new business, grow existing business - Deliver projects on time, on budget, with exceptional quality under tight deadlines - Help to gather metrics from various stake holders and share regular transparent MI Reporting to senior Management- Manage projects by assessing need of the business, identifying key stake holders and sponsors, Analyzing key risks , assisting with production of business requirements, documents and project plan- Support consistent hiring and performance management practices for a team - Participate in design and testing of enhancement to client tools, Reports and systems.- Interacting with Onsite controllers on various operational issues.- Actively engage in the identification of potential process shortcomings or required enhancements - Ensure compliance with industry regulations and company policies.- Identify areas for improvement and implement solutions to enhance operational efficiency.- Lead initiatives to optimize retail banking process and reduce costs.- Foster a positive and collaborative work environment to drive team success.Qualifications:- University graduate / postgraduate - Certifications - Any Industry level Preferable - Possess a strong technical background with advanced proficiency in MS Excel.- Have a minimum of 8 years of experience in Retail Banking domain.- Demonstrate excellent analytical and problem-solving skills.- Exhibit strong leadership and team management abilities.- Show proficiency in developing and implementing operational strategies.- Have a solid understanding of industry regulations and compliance requirements.- Display excellent communication and interpersonal skills.- Be adept at managing resources and meeting project deadlines.- Show a commitment to continuous improvement and operational excellence.- Be able to work effectively in a hybrid work model.- Have experience in training and mentoring team members.- Demonstrate the ability to collaborate with cross-functional teams.- Exhibit a proactive approach to identifying and solving problems.