Jobs
Interviews

1467 Retail Banking Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

2.0 - 6.0 years

0 Lacs

delhi

On-site

The role of Territory Manager- Consumer Durable Loan in the Sales department involves scaling up the business for Consumer Durable Loan lending within a designated area. Your primary goal will be to deliver banking services to customers in a cost-efficient and technologically effective manner. This position requires close collaboration with various teams such as Retail, Operations, Sales, IT, Credit, and BIU to ensure a seamless customer experience and establish IDFC First as the primary bank for all banking needs. Your responsibilities will include acquiring Consumer Durable Loan customers in the identified segment, generating references from the specified catchment area, and growing the AUM base for lending solutions. You will work with the Product Head to offer customers the best funding solutions and ensure key DST's are incentivized appropriately. It is essential to maintain a quality portfolio by minimizing delinquency and rejection, while staying updated on retail assets, products, and operations. As a Territory Manager, you will need to identify market trends, develop channels for acquiring business, and provide high-quality customer service. Designing a customer journey that leads to delight and establishes IDFC First as the preferred banking partner is crucial. Additionally, you must ensure the successful adoption of internal compliances and regulatory frameworks across the business. To qualify for this role, you should hold a graduation degree and have 2-5 years of relevant experience in a similar capacity.,

Posted 1 day ago

Apply

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation requirements. With a workforce of over 230,000 employees and business partners spanning 65 countries, Wipro is committed to helping customers, colleagues, and communities thrive in a constantly evolving world. Role Purpose: The primary objective of this role is to offer efficient technical support to the process and proactively address client issues either directly or through prompt escalation to meet process SLAs. Responsibilities: - Manage transactions in line with the required quality standards to support the process - Handle all incoming help requests from clients courteously via telephone and/or emails - Document all relevant end-user identification details, including name, department, contact information, and nature of problem - Maintain updated availability in the RAVE system to ensure process productivity - Record, track, and document all queries received, problem-solving steps taken, successful and unsuccessful resolutions - Adhere to standard processes and procedures to resolve client queries - Resolve client queries as per the SLAs outlined in the contract - Access and update internal knowledge bases, resources, and FAQs for effective problem resolution - Familiarize with product details to enhance client interaction and troubleshooting - Analyze call logs to identify recurring trends and prevent future issues - Update self-help documents for customers to expedite resolution time - Identify and escalate critical client issues to the Team Leader in case of delayed resolution - Deliver exceptional customer service by diagnosing and troubleshooting client queries effectively - Provide product support and resolution by guiding users through solutions - Assist clients in navigating product menus and understanding features - Troubleshoot client queries in a user-friendly and professional manner - Maintain logs and records of customer queries as per guidelines - Process and record incoming calls and emails accurately using designated software - Offer alternative solutions to retain customer business - Communicate effectively and appropriately to listeners and situations - Follow up with customers to record feedback and ensure compliance to contract/SLAs Requirements: - Mandatory Skills: Retail Banking (Card Operations) - Experience: 1-3 Years Join Wipro to be a part of a modern reinvention where constant evolution and empowerment are key. Be inspired to reinvent yourself, your career, and your skills in a business powered by purpose. Applications from individuals with disabilities are encouraged and welcomed. Performance Parameter: - Process: Number of resolved cases per day, compliance to process and quality standards, meeting SLAs, Pulse score, Customer feedback - Self-Management: Productivity, efficiency, absenteeism, Training Hours, Number of technical training completed Wipro is dedicated to empowering individuals to design their own reinvention and realize their ambitions. Come be a part of a business that embraces change and innovation.,

Posted 1 day ago

Apply

9.0 - 13.0 years

0 Lacs

chennai, tamil nadu

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a T24 BA_Data Migration - Senior Manager, you will lead the end-to-end analysis and execution of data migration initiatives across complex enterprise systems. This role demands deep expertise in data migration strategies, strong analytical capabilities, and a proven ability to work with cross-functional teams, including IT, business stakeholders, and data architects. You will be responsible for defining migration requirements, leading data mapping and reconciliation efforts, ensuring data integrity, and supporting transformation programs from legacy systems to modern platforms. As a senior leader, you will also play a critical role in stakeholder engagement, risk mitigation, and aligning data migration efforts with broader business objectives. The ideal candidate should be well versed in Technical aspects of the product and experienced in Data Migration activities. They should have a good understanding of the T24 architecture, administration, configuration, and data structure. Additionally, the candidate should have design and development experience in Infobasic, Core Java, EJB, and J2EE Enterprise, as well as working experience and/or knowledge of INFORMATICA. In-depth experience in End-to-End Migration tasks, right from Migration strategy, ETL process, and data reconciliation is required. Experience in relational or hierarchical databases including Oracle, DB2, Postgres, MySQL, and MSSQL is a must. Other mandatory requirements include the willingness to work out of the client location in Chennai for 5 days a week. The candidate should possess an MBA/MCA/BE/B.Tech or equivalent with a sound industry experience of 9 to 12 years. Your client responsibilities will involve working as a team lead in one or more T24 projects, interface and communicate with onsite coordinators, completion of assigned tasks on time, regular status reporting to the lead and manager, and interface with customer representatives as needed. You should be ready to travel to customer locations on a need basis. Your people responsibilities will include building a quality culture, managing the performance management for direct reportees, fostering teamwork, leading by example, training and mentoring project resources, and participating in the organization-wide people initiatives. Preferred skills include database administration, performance tuning, and prior client-facing experience. EY exists to build a better working world, helping to create long-term value for clients, people, and society, and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

Posted 1 day ago

Apply

1.0 - 5.0 years

0 - 0 Lacs

navi mumbai, mumbai city, thane

On-site

Walk in drive on 01 Aug 2025 - Yes Bank-11 and 12 &2A Sunil Niwas CHS LTD. Lokhandwala road OFF JP Road Mumbai Timings - 14:00 PM to 16:00 PM Title: SO CASA Experience - 1 to 5 Years Salary up to 5.5LPA Responsibilities- Acquisition of Quality CASA (Current Account & Saving Account) Accounts- Qualified & Activated NTB CASA Accounts (In Nos.) Acquisition of Quality Higher CASA variants-Acquisition of Qualified and Activated Higher CASA variants Acquisition of CASA Values-CASA AMB acquired in accounts sourced during the month (In Rs) Revenue Acquisition- Cross sell of Life Insurance products, MF, Gold, Trade/FX, Assets products Maintaining good relationship with the customers Complete adherence to Yes Personality guidelines Compliant towards KYC and all operational risk Comply with Banks policies and processes Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns Ensure safety and security of Bank and customer's assets Ensure timely submission of MIS reports Expected Candidate Age Minimum 21 to Maximum 30 years Profile Education: Graduation (Post Graduate preferred) AMFI/NCFM/IRDA/JAIIB/CAIIB & such relevant certifications will be an added advantage Experience: 0 - 5 years work experience in Banking & Financial Services Organizations Other Aspects /Skills: Good written and verbal communication skills Fully conversant with MS Office Excellent networking & interpersonal skills Sensitive to issues of confidentially and compliance Market knowledge of Retail Banking or Consumer Banking or Branch Banking Knowledge of regulatory guidelines

Posted 1 day ago

Apply

2.0 - 7.0 years

0 - 0 Lacs

mumbai city, thane

On-site

Job Role: We are hiring experienced Relationship Managers for a leading BFSI company . Ideal for candidates with experience in retail banking, client acquisition, and cross-selling financial products . Responsibilities: Acquire and manage bank customers for savings/current accounts Cross-sell banking and third-party products (insurance, mutual funds, FDs) Maintain strong client relationships and provide excellent service Meet assigned sales and revenue targets Handle walk-in customers and leads assigned by the branch Candidate Profile: 2 to 5 years of experience in BFSI / Banking / Financial Sales Good communication and relationship-building skills Should be target-driven and self-motivated Preferably from Thane, Chembur, Ghatkopar, Mulund, or nearby areas

Posted 1 day ago

Apply

10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for overseeing branch operations at a leading bank, with a focus on retail and trade services. With a minimum of 10 years of experience in the banking industry, you will be tasked with formulating and executing bank policies, participating in strategic decision-making, and guiding the general direction of the branch. Your role will involve planning marketing strategies, promoting business activities, and effectively managing customer relationships. As the Branch Operations Head, you will be involved in developing and updating processes and manuals in alignment with the bank's policies, ensuring regular reviews to maintain compliance. Your responsibilities will extend to retail banking operations, including the promotion of services such as deposits and remittances. Additionally, you will serve as the primary point of contact for the Retail Banking and Trade Finance Department, overseeing back-office tasks and validating settlements across various financial instruments. This full-time position will require you to work day shifts in person at the designated branch location.,

Posted 2 days ago

Apply

15.0 - 19.0 years

0 Lacs

hyderabad, telangana

On-site

As a Delivery Lead (Vice President) for Collections Future State Transformation at HSBC, you will play a crucial role in leading change initiatives, managing stakeholder relationships, and making strategic decisions to drive the success of the business. Your responsibilities will include planning effectively around delivery constraints, monitoring project execution, analyzing management reports, and driving the right business decisions based on insights derived from data. You will be expected to have a strong understanding of the business domain, its strategic direction, and the required technical and functional expertise at a global level. Your role will involve collaborating with stakeholders, building positive relationships, and ensuring consensus to influence change outcomes. Additionally, you will lead a team of talented program/project managers, business analysts, and other delivery partners through agile implementation of strategic objectives. To be successful in this role, you should have a Bachelor's degree or higher in a relevant field such as mathematics, statistics, finance, or information technology, with at least 15 years of overall experience. Experience with Agile/iterative processes, project management, and working in a matrix multi-national operating structure will be beneficial. Strong communication, leadership, analytical, decision-making, and interpersonal skills are essential, along with the ability to collaborate with partners across different business groups and geographical regions. If you are enthusiastic about driving change, optimizing engagement between portfolio leads, and ensuring the successful adoption of transformation initiatives, this role offers a rewarding opportunity to make a real impact at HSBC. Join us and discover how valued you'll be as part of our global team dedicated to helping people fulfill their hopes and realize their ambitions.,

Posted 2 days ago

Apply

1.0 - 6.0 years

3 - 5 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

JD• To Source premium Saving and Current Account and Third party Product • Follow market trends and development to increase the bank's business. • Maintain the Existing client relationship and provide Service. • Completed the assign task, client meeting to identify their financial goals and plans. • To maintain the existing customer and meet the monthly goal sheet as per target.

Posted 2 days ago

Apply

6.0 - 7.0 years

1 - 4 Lacs

Kurnool

Work from Office

We are looking for a highly skilled and experienced professional to join our team as an Officer in Retail Branch Operations - Housing - Branch Operations. The ideal candidate will have 6-7 years of experience in the banking industry, preferably with TATA CAPITAL LIMITED. Roles and Responsibility Manage and oversee daily retail branch operations, ensuring efficient and effective service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives and goals. Analyze and resolve complex operational issues, providing solutions and alternatives. Train and guide junior staff members to improve their skills and knowledge. Maintain accurate records and reports, ensuring compliance with regulatory requirements. Job Requirements Strong understanding of banking operations, including housing and retail branch management. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Proficient in MS Office and other relevant software applications. Ability to analyze data and make informed decisions to drive business growth. Strong problem-solving and critical thinking skills, with attention to detail and accuracy. Experience working in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

Posted 2 days ago

Apply

4.0 - 8.0 years

3 - 9 Lacs

Ahmedabad, Gujarat, India

On-site

Roles & Responsibilities: Customer Relationship Management Manage banking and investment relationships with Yes Premia clients Drive overall growth in liabilities and investment business from branch/retail customers Develop and expand client relationships by delivering service levels that exceed expectations Identify and engage high-potential clients to increase business volume and wallet share Business Development & Sales Achieve sales targets across product categories: liabilities, retail assets, business banking, forex, cards, and investments Proactively sell the full range of consumer and commercial banking products to both existing and prospective customers Deepen existing relationships or acquire new clients to increase CASA balances in the allocated portfolio Drive product and channel penetration to maximize customer relationship value Customer Engagement Maintain consistent portfolio quality through regular client engagement Act as the primary point of contact, ensuring service satisfaction and personalized financial solutions Investment Advisory Analyze customer financial needs and recommend suitable investment options with transparency Drive fee-based income by promoting mutual funds, insurance, and other investment products Audit & Compliance Ensure strict adherence to the Bank's policies and procedures related to acquisition, BSA, and KYC norms Comply with all regulatory requirements set by authorities like RBI, SEBI, AMFI, and IRDA

Posted 2 days ago

Apply

5.0 - 10.0 years

3 - 9 Lacs

Navi Mumbai, Maharashtra, India

On-site

Roles & Responsibilities: Sales & Revenue Growth Drive branch sales targets across retail assets, liabilities, and fee-based products Achieve growth in CASA (Current Account Savings Account) portfolio and increase wallet share Cross-sell bank products including loans, insurance, investments, cards, and transaction banking solutions Team Leadership & Performance Management Lead, motivate, and manage the branch sales team to achieve individual and team targets Monitor daily sales activities, track performance metrics, and provide coaching and feedback Conduct periodic performance reviews and identify training needs to improve team capabilities Customer Engagement & Service Excellence Ensure superior customer experience by maintaining high service standards and quick resolution of complaints Conduct customer engagement programs and events to deepen client relationships and drive loyalty Branch Operations & Compliance Ensure adherence to bank policies, processes, and regulatory guidelines within the branch Oversee branch security, cash handling, and operational efficiency Monitor timely submission of MIS reports and ensure audit compliances are met Business Development & Market Expansion Develop and execute strategies to acquire new customers and expand market share in the branch catchment area Collaborate with marketing and product teams to roll out promotions and campaigns

Posted 2 days ago

Apply

2.0 - 6.0 years

0 Lacs

nashik, maharashtra

On-site

Job Description: As a Deputy Manager-Acquisition (Household) at IDFC FIRST Bank, you will play a crucial role in acquiring new customers for our retail banking products and services, specifically focusing on household customers. Your primary responsibility will be to build relationships with customers, meet and exceed sales targets, and contribute to the overall growth of the bank. You must possess a strong sales background, exceptional communication skills, and a deep understanding of retail banking products. Key Responsibilities: - Identify and acquire new customers for retail banking products and services, emphasizing household customers - Develop and maintain strong customer relationships to ensure satisfaction and retention - Achieve and surpass sales goals to drive bank growth - Conduct market research to identify potential customers and create effective outreach strategies - Collaborate with internal teams to promote and sell additional products and services to existing customers - Stay informed about industry trends to offer the most suitable solutions to customers - Adhere to all bank policies, procedures, and regulatory requirements Qualifications: - Bachelor's degree in Business Administration, Finance, or a related field - Minimum of 2 years of experience in sales and relationship management within the banking or financial services industry - Thorough understanding of retail banking products and services - Strong communication and interpersonal skills - Ability to thrive in a fast-paced, target-oriented environment - Proficiency in Marathi (local language) is advantageous - Willingness to travel within the assigned territory If you are a motivated and results-oriented individual with a passion for sales and customer service, we invite you to join our team at IDFC FIRST Bank. Together, we can work towards delivering an exceptional banking experience to our valued customers.,

Posted 3 days ago

Apply

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Flexcube retail banking production support specialist, you will be responsible for providing support in various areas such as branch operations, host systems, API integrations, and batch processing. Your expertise in these areas will be crucial in ensuring the smooth functioning of the retail banking operations. You will be expected to troubleshoot and resolve any issues that may arise in the Flexcube retail banking system, including but not limited to branch-related problems, host system errors, API connectivity issues, and batch job failures. Your experience in handling such issues will be essential in maintaining high levels of system availability and performance. Additionally, you will be required to work closely with the development team to implement any necessary changes or enhancements to the Flexcube system. Your input and support will be valuable in ensuring that the system meets the evolving needs of the organization and its customers. The ideal candidate for this role will have a strong background in Flexcube retail banking production support and a deep understanding of branch operations, host systems, API integrations, and batch processing. Excellent problem-solving skills, attention to detail, and the ability to work effectively in a fast-paced environment are also key requirements for this position.,

Posted 3 days ago

Apply

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Conduct Risk Associate at Morgan Stanley's U.S. Banks, you will play a crucial role in supporting key governance and management risk deliverables related to the banking and lending activities of Financial Advisors and the Private Bank's Distribution Sales Team. Your responsibilities will include creating various reports and materials, coordinating timelines for deliverables, and ensuring compliance issue logging and tracking are completed in a timely manner. You will be responsible for tasks such as creating the Bank's quarterly Dual Employment Oversight Committee materials, the quarterly Private Bank Distribution Sales Team Risk report, and assisting in compiling the Bank's quarterly Cross Conduct Risk (CCR) Reporting Forum materials. It will be essential for you to coordinate timelines across multiple priorities and ensure deadlines are met promptly. Additionally, part of your role will involve mentoring and training junior team members, overseeing production to ensure deliverables are of high quality and submitted on time, and providing constructive feedback in a timely manner. To qualify for this position, you should hold a Bachelor's Degree or higher and have 5 to 9 years of experience in operational risk management, business management, legal/compliance, banking and lending product risk advisory, or internal audit. A strong understanding of operational risk within the Financial Services industry, particularly Private Banking, Retail Banking, Investment Banking, and/or Wealth Management, is required. You should also possess broad knowledge of lending and deposit product risks. The ideal candidate will have the ability to manage multiple tasks efficiently, strong organizational, project management, and reporting skills, effective written and verbal communication skills, and the capacity to work both independently and collaboratively within a team under tight deadlines. Proficiency in Microsoft Office applications, including Excel, PowerPoint, Tableau, and SharePoint, is necessary. Morgan Stanley is committed to providing an inclusive and supportive work environment where individuals from diverse backgrounds can thrive and maximize their potential. The organization values recruiting, developing, and advancing individuals based on their skills and talents, creating a culture of inclusion that celebrates various perspectives and experiences. If you are looking to join a dynamic team in a fast-paced, high-demand environment, this opportunity as a Conduct Risk Associate at Morgan Stanley's U.S. Banks could be the right fit for you. Apply now and be part of a global financial services firm that values diversity and talent. Please note that this job posting was made on Oct 9, 2024, and the primary location for this role is in Mumbai, Maharashtra, India. This is a full-time position at the Assistant Vice President job level.,

Posted 3 days ago

Apply

5.0 - 10.0 years

20 - 30 Lacs

Bengaluru

Work from Office

5+ years of experience as Business Analyst working with BFSI. Functional knowledge and exposure to Retail Banking. Knowledge in Banking preferable Digital Banking. Knowledge in Customer Onboarding Account Opening, Mobile and Internet Retail Banking, Agency Banking. Experience in Requirement Gathering, FSD and Other Documentation. Understanding accounting concepts in banking domain mainly on Retail modules (Onboarding and Retail Servicing of Payments/Loans/Accounts/). Ability to analyze the functional flow and its adaptation to the application. Should have solid experience on defect analysis, identifying the gaps, and reviewing the existing regression test suite with respect to product functionality and customer usage. Identifying the gaps and reviewing the existing regression test suite with respect to product functionality and customer usage. Good team player and work as a team mind-set to deliver the project on time. Mentor junior team members on functional front. Work with the project team and customer to keep track of the project progress.

Posted 3 days ago

Apply

1.0 - 2.0 years

7 - 11 Lacs

Banswara

Work from Office

To drive sales and ensure business targets are achieved. Good understanding of PL and BL Unsecured products. Minimum-1 to 2 yrs of expereince in retail banking/NBFC space Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the company's base of customers for retail loan product so as to ensure repeat business or referrals Maximize sales through a network and relationships to ensure strong business Develop and maintain strong liaisons with the clients for repeat business or referrals. Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Align with the team on ground lead generation activities for Sales. Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategies Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations as well as processes, policies and reports as per company designed systems.

Posted 3 days ago

Apply

1.0 - 5.0 years

4 - 7 Lacs

Mumbai, Pune, Delhi / NCR

Work from Office

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Posted 3 days ago

Apply

18.0 - 22.0 years

30 - 32 Lacs

Kolkata

Work from Office

Be responsible for profitability of the retail business of entire Region per targets allocated by the Bank from time to time Strategize & execute actions for balance sheet growth, retail acquisition & growth Lead a team of Cluster Heads & Managers Required Candidate profile Good experience in Retail Banking at a Leadership role Prefer candidates who have handled Regional level roles/ currently as a Cluster Head Age prefer upto 48 Good communication & interpersonal skills

Posted 3 days ago

Apply

4.0 - 9.0 years

10 - 15 Lacs

Kolkata

Work from Office

About The Role : Job TitleSales Manager Premium Banking LocationCalcutta Role Description Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account. Your experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Acquisition Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell / Transition Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book. Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure their share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM. Your skills and experience In-depth knowledge of Product and Policy Having Good Communication skill Having good negotiation skill Have and understood the market update and knowledge. Having awareness and information about the competition How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Posted 3 days ago

Apply

9.0 - 14.0 years

32 - 37 Lacs

Noida

Work from Office

About The Role : Job TitlePrivate Banking Manager, AVP LocationNoida, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to nurture the Private Banking Clients & Relationships by providing world class experience for their Banking, Investments, Risk & Lending requirements. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities This is a team handling role This role is to acquire B2C clientele & build portfolio there on Acquisition - Executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell - Ensure consistent growth of Investment AUM & CASA portfolio. Work closely with the Head RM to establish synergies with different channels for maximum wallet share. Ensure all business happens strictly within the compliance guidelines & framework of the bank Retention - Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Your skills and experience 15+ years of experience into investments & wealth management products acquisition Good Experience in Wealth Management products Candidate should have good knowledge about investments How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Posted 3 days ago

Apply

9.0 - 14.0 years

32 - 37 Lacs

Gurugram

Work from Office

About The Role : Job TitlePrivate Banking Manager, AVP LocationGurgaon, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to nurture the Private Banking Clients & Relationships by providing world class experience for their Banking, Investments, Risk & Lending requirements. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities This is a team handling role This role is to acquire B2C clientele & build portfolio there on Acquisition - Executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell - Ensure consistent growth of Investment AUM & CASA portfolio. Work closely with the Head RM to establish synergies with different channels for maximum wallet share. Ensure all business happens strictly within the compliance guidelines & framework of the bank Retention - Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Your skills and experience 15+ years of experience into investments & wealth management products acquisition Good Experience in Wealth Management products Candidate should have good knowledge about investments How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Posted 3 days ago

Apply

3.0 - 8.0 years

12 - 16 Lacs

Gurugram

Work from Office

About The Role : Job TitleBusiness Banking Manager, AS LocationGurgaon, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the existing trade account portfolio. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Business Clients Credit is responsible for advising/supporting business clients with complex credit financing needs, in line with all applicable regulatory requirements. Work includes: Advising on credit-related client solutions and assessing loans from an income and risk perspective, within the existing credit processes Be responsible for preparing credit submissions for approval, and the independent application for credit authority or approvals, whilst also monitoring credit exposures and/or any credit material deterioration over the life cycle of the client relationship Identifying business clients credit needs and proposing suitable products, services and/or solutions Supporting efforts to gain new business and grow earnings potential from existing clients, e.g. at client conferences Advising and guiding teams in the development of bespoke products/solutions/platforms Working with functional and cross-functional colleagues to ensure that products/solutions/platforms meet the needs of the bank/clients. May also participate in the negotiation and execution of mandated transactions with clients Optimal utilisation of resources, and compliance with defined performance targets keeping in line with relevant internal guidelines/controls and regulatory requirements Maintaining and growing business contacts and leads in the lending business Compliance with internal and credit-related regulations, e.g., QS audit results, KWG18 etc. Implementing regulatory KYC requirements, and maintaining compliance with other applicable regulatory requirements and guidelines Your skills and experience The candidate should have experience in servicing or sourcing clients The candidate should have liabilities experience for sourcing Capital accounts (FDI / ODI / ECB) Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualificationrequired is Graduation. Minimum Exp should be 5 10 Years in relevant field. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Posted 3 days ago

Apply

1.0 - 5.0 years

6 - 10 Lacs

Gurugram

Work from Office

About The Role : Job TitlePrivate Banking Advisor, Associate LocationGurgaon, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk,Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualificationrequired is Graduation. Minimum Experience should be 6 12 Years in relevant field. How well support you

Posted 3 days ago

Apply

4.0 - 9.0 years

10 - 15 Lacs

Bengaluru

Work from Office

About The Role : Job TitleSales Manager Premium Banking LocationBangalore Role Description Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account. Your experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Acquisition Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell / Transition Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book. Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure their share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM. Your skills and experience In-depth knowledge of Product and Policy Having Good Communication skill Having good negotiation skill Have and understood the market update and knowledge. Having awareness and information about the competition How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Posted 3 days ago

Apply

2.0 - 6.0 years

9 - 14 Lacs

Mumbai

Work from Office

About The Role : Job TitleLending Officer, AS Location:Mumbai, India Role Description Deutsche Banks Lending Asia is a well-established team of professionals involved in providing customized and standardized liquidity solutions specifically designed to address theunique and complex needsofultra/highnet worth individuals. Its team members are based across Mumbai, Hong Kong, and Singapore. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Initial financing enquiries and live execution Financial Analysis of underlying companies and/or collateral. Depending on each enquiry/transaction, including but not restricted to Credit fundamental analysis, analysis of financials, comparable company, valuation analysis, financial modelling As required, general industry overview that relates to the financing enquiry/ transaction Research on sponsors/clients Transaction writeup and internal transaction presentation Collation of relevant research reports, including ratings report to the extent applicable Commercial, business and financial due diligence in a live transaction Preparing/assisting in credit approval analysis and addressing Risk Management queries Post transaction Monitoring transaction covenants (eg financial covenants, information needed on a periodic basis) Transaction amendments and credit renewal process Others Timely input of new/to-be-renewed credit files and risk ratings into the lending digital platform, for onward credit approvals Participate in system testing Potential ad hoc projects Private bank/ Wealth Management experience would be preferable Experience in change management and process improvements initiatives would be helpful for candidate to succeed in the role Your skills and experience Education and Experience: Key Competencies: Prior experience of credit analysis with a strong knowledge of Lending business Highly motivated person with initiative, willing to learn and actively blend with his/her onshore and offshore colleagues. Superior analytical aptitude, problem solving abilities and excellent communication skills Strong understanding of finance with ability to analyze financial statements Team player, Fast thinking, dynamic and a strong work ethic Experience of at least 6 years in a financial institution in a similar role would be preferred Attention to detail and high level of motivation How well support you

Posted 3 days ago

Apply

Exploring Retail Banking Jobs in India

The retail banking sector in India is a dynamic and growing industry that offers a range of opportunities for job seekers. Retail banking jobs involve working with individual customers to provide financial services such as savings accounts, loans, and investments. With the increasing demand for banking services in India, there is a constant need for skilled professionals in this field.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Chennai
  5. Hyderabad

These major cities are known for their active hiring in the retail banking sector, offering a multitude of job opportunities for aspiring professionals.

Average Salary Range

The average salary range for retail banking professionals in India varies based on experience levels. Entry-level positions may start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In retail banking, a typical career progression may include roles such as Customer Service Representative, Relationship Manager, Branch Manager, and eventually moving up to Regional Manager or Head of Retail Banking. Advancement in this field often requires gaining experience, acquiring relevant certifications, and demonstrating strong leadership skills.

Related Skills

In addition to knowledge of banking products and services, professionals in retail banking are expected to have strong communication skills, customer service orientation, attention to detail, and the ability to work in a fast-paced environment. Knowledge of financial regulations and proficiency in using banking software are also valuable skills in this field.

Interview Questions

  • What do you understand by the term retail banking? (basic)
  • How do you handle irate customers in a retail banking setting? (medium)
  • Can you explain the difference between savings and current accounts? (basic)
  • How do you stay updated with the latest trends in the banking industry? (medium)
  • What do you think are the key challenges facing the retail banking sector today? (advanced)
  • How would you cross-sell banking products to customers? (medium)
  • Can you explain the importance of KYC (Know Your Customer) norms in retail banking? (basic)
  • How do you handle confidential customer information in compliance with data protection laws? (medium)
  • Have you ever dealt with a fraud incident in a retail banking setting? How did you handle it? (advanced)
  • How would you approach a customer who is struggling to repay a loan? (medium)
  • What strategies would you use to increase customer engagement in a retail banking branch? (medium)
  • Can you discuss the impact of digital banking on traditional retail banking services? (advanced)
  • How do you prioritize tasks when dealing with multiple customer requests simultaneously? (medium)
  • What motivates you to work in the retail banking sector? (basic)
  • How do you handle a situation where a customer disagrees with a banking policy? (medium)
  • Can you describe a successful customer service experience you have had in retail banking? (medium)
  • How do you ensure compliance with regulatory requirements in your daily work? (advanced)
  • Have you ever suggested process improvements in a retail banking setting? Can you provide an example? (medium)
  • How do you handle a situation where a customer is unhappy with the service they received? (medium)
  • Can you explain the concept of credit scoring in retail banking? (medium)
  • How do you build and maintain strong relationships with customers in a retail banking role? (medium)
  • What are the key performance indicators for a retail banking professional? (medium)
  • How do you handle a situation where a customer is unable to access their account online? (medium)
  • Can you discuss a time when you had to make a difficult decision in a retail banking setting? (medium)

Closing Remark

As you explore opportunities in the retail banking sector in India, remember to showcase your skills and experiences confidently during interviews. Prepare thoroughly, stay updated with industry trends, and demonstrate your passion for providing excellent customer service. With dedication and hard work, you can build a successful career in retail banking in India. Good luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies