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Bank Of India Inbound Process, Customer Service, Call Center

Bank Of India Inbound Process, Customer Service, Call Center

Credicus Business Services

0 - 5 years

1 - 4 Lacs

thane maharashtra india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

customer service customer relationship communication skills negotiation skills bpo operations voice process

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Service Associate (CSA)

Roles & Responsibilities

Handle inbound customer queries and provide excellent customer service.
Maintain a professional and helpful demeanor to ensure high customer satisfaction.
Effectively communicate with customers to resolve their issues.

Candidate Profile

Qualification:
12th Pass
and above. Candidates who are graduates or are pursuing graduation can apply.
Experience:
Freshers
are required for this role.
Communication:
Candidates must have V3 communication skills (verbal, written, vocal).
Work Schedule:
Rotational shifts with rotational offs.
Salary:
Up to ?15,000.
Perks:
Paid Overtime (OTS).

Interview Process & Contact

Rounds of Interviews:
HR and Operations only.
How to Apply:
To schedule your interview, call or send your CV via WhatsApp to
HR Ashwini
at
9923656681
.

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