A high-growth operator in the IT-enabled Customer Experience & Cloud Contact Center solutions sector, delivering voice, digital CX, and B2B support services to national and international clients. We sell service-led technology and managed solutions that improve customer satisfaction and operational efficiency for enterprise customers across industries.

Primary job title:

Business Development ExecutiveRole & Responsibilities

Own territory-based new business sourcing: identify prospects, run outbound outreach (calls, email, LinkedIn) and convert inbound interest into qualified opportunities.
Manage end-to-end sales cycle: qualify leads, conduct discovery calls, build proposals, negotiate commercial terms and close deals to meet monthly/quarterly targets.
Maintain and update CRM with accurate pipeline, activity notes, forecasts and deal stages to drive predictable revenue.
Collaborate with delivery, operations and pre-sales teams to develop tailored proposals and ensure smooth handovers post-sale.
Execute account penetration and upsell plays for existing clients by mapping stakeholders and proposing value-add services.
Report on sales metrics and provide market feedback to refine pricing, packaging and GTM approaches.

Skills & Qualifications

Must-Have

Proven B2B sales experience in services or technology (on-site field/inside sales) in India with consistent quota attainment.
Strong experience with CRM-based pipeline management and sales reporting; comfortable maintaining disciplined activity metrics.
Excellent verbal communication and consultative selling ability for enterprise and mid-market stakeholders.
Willingness to work on-site and travel within India as required for client meetings and demos.

Preferred

Prior experience selling contact center, BPO, or SaaS solutions.
Familiarity with sales automation tools (Outreach, Salesloft) or proposal tools (PandaDoc/Proposify).

Benefits & Culture Highlights

Performance-driven compensation with attractive incentive structure and commission upside.
Hands-on sales enablement, regular training, and clear career progression into senior sales and account leadership roles.
Collaborative, customer-centric culture focused on measurable outcomes and continuous improvement.

Keywords: B2B sales, lead generation, cold calling, pipeline management, CRM, quota attainment, enterprise sales, contact center solutions, on-site India.
Skills: zoho crm,lead qualification,cold calling,edtech,google workspace,linkedin sales navigator,salesforce

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