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Backend Support Engineer (Node.js & MongoDB)

Backend Support Engineer (Node.js & MongoDB)

Uplers

4 years

20 - 30 Lacs

surat gujarat india

Posted:1 day ago| Platform:

Apply

Skills Required

support node.js mongodb compliance software development aggregation graphql aws js debugging triage optimization reliability engineering zones resolve analyze analytics dataset testing regression test api metrics documentation communication query server design logging rest data flow react github deployment troubleshooting stability saas microservices security engagement payroll portal

Work Mode

Remote

Job Type

Full Time

Job Description

Experience

: 4.00 + years

Salary

: INR 2000000-3000000 / year (based on experience)

Expected Notice Period

: 7 Days

Shift

: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type

: Remote

Placement Type

: Full Time Permanent position(Payroll and Compliance to be managed by: Delightree)(*Note: This is a requirement for one of Uplers' client - A Series A funded California based Software Development Company)What do you need for this opportunity?

Must have skills required:

compliance standards such as SOC-2 and GDPR, aggregation frameworks, GraphQL, AWS, MongoDB, Node Js

A Series A funded California based Software Development Company is Looking for:

About The Role

We are seeking an experienced Support Engineer to handle backend debugging, production triage, and performance optimization across our AWS-hosted Node.js, GraphQL, and MongoDB stack.This role is backend-heavy and critical to maintaining uptime, reliability, and customer satisfaction.Support Engineers will also contribute a portion of their working hours to Quality Assurance (QA). At our startup’s high pace, maintaining consistent knowledge transfer across releases can be difficult. Hands-on QA participation helps Support Engineers better understand the product, stay aligned with release changes, and act as an implicit knowledge bridge between product, engineering, and support.You will collaborate closely with engineering, QA, and product teams across US and India time zones to ensure smooth operations and quick resolution of production issues.

Key Responsibilities

Diagnose, debug, and resolve backend issues in Node.js and GraphQL services hosted on AWS Elastic Beanstalk, EC2, and CloudFront
Write, optimize, and analyze MongoDB aggregation pipelines for analytics, dashboards, and large dataset operations
Collaborate with QA teams during pre-release testing to gain hands-on understanding of new features and regression areas
Participate in QA test cycles to validate bug fixes, API behavior, and production readiness
Review logs and metrics (AWS CloudWatch, ELB, Beanstalk) to identify and resolve performance bottlenecks
Work with distributed teams across time zones to ensure smooth handoffs and continuous support coverage
Contribute to postmortems, documentation, and long-term reliability improvements
Participate in on-call rotations and maintain strong communication during incident response

Technical Skills

Core Expertise:

Deep hands-on experience with MongoDB aggregation frameworks and query optimization
Proficiency in Node.js (Express / Apollo Server) and GraphQL schema or resolver design

Infrastructure Knowledge:

Experience with AWS Beanstalk, EC2, CloudFront, S3, and ELB
Familiarity with logging and observability tools such as CloudWatch, New Relic, or Datadog
Additional Skills:
REST and GraphQL API debugging
Understanding of frontend-backend data flow (React familiarity is a plus)
Experience with GitHub Actions, CI/CD pipelines, and deployment troubleshooting

Soft Skills

Strong analytical and debugging mindset
Clear communicator across distributed teams
Ownership-oriented with a focus on stability and long-term solutions
Comfortable working in US primary hours with defined India-time overlap for collaboration
Adaptable to startup environments and eager to learn through direct product exposure and QA involvement

Preferred Qualifications

Prior experience in SaaS or multi-tenant systems
Exposure to microservices or event-driven architecture
Understanding of data security and compliance standards such as SOC-2 and GDPR

Engagement Type: FulltimeDirect-hire on the Delightree payrollShift time- 11 PM to 4AM IST (Remaining IST Time)Job Type: PermanentLocation: RemoteInterview Process - 3 Rounds

How to apply for this opportunity?

Step 1: Click On Apply! And Register or Login on our portal.
Step 2: Complete the Screening Form & Upload updated Resume
Step 3: Increase your chances to get shortlisted & meet the client for the Interview!

About Uplers:

Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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