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3.0 - 8.0 years

3 - 5 Lacs

Chennai

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Job Description:- For smooth operations of the plant Objective : Handle entire Site HR & IR activities. Key Responsibilities : Talent Acquisition : Joining formalities of New joiners in Zone incl. registration in FR device Issue of ID Cards as per process Intimate new joiners details to HQ HR Attendance Management : Providing Duty Roster to employees Ensure daily deployment of Manpower as per MIOP Strive for 100% Biometric attendance for all employees Updating Daily manpower report and share with HQ HR Maintaining Discipline in Zone : Enforcing discipline in the Zone, including non-wearing of Uniforms and PPE Ensuring Duty timings for all employees Track absenteeism of employees in the Zone Issue memo to employee unauthorized Absence for more than 3 days without intimation Statutory & Process Compliance : Registration of New Joiners in PF & ESI portal Intimation of Accident to ESI thru online portal Submission for PF & ESI claim in case of death Helping employees/dependents in PF & ESI claims or KYC rectification Industrial Relations : Routine visit of Wards Handling Strikes/Agitations by workers as and when required Liaison with Govt. departments for Zone related matters Handling Day to day Grievances. Employee Engagement & CSR Activities : Co-ordinate for engagement activities at site Carry our CSR activities at Zone Key Competencies : Communication Skills Functional Knowledge Embodying Company Values Planning & Organizing Problem Solving Qualification & Experience : MBA(HR)/PGDHRM or any other equivalent degree, with 6 10 Years of experience

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0.0 - 2.0 years

1 - 2 Lacs

Noida, Greater Noida

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IT Recruitment: Screening, Interviewing, Onboarding, Employee Record & Exit formalities Oversee Payroll & Employee Attendance Support administrative/ HR operational tasks Employee Engagement Inventory Audit & Management Immediate joiners preferred

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6.0 - 9.0 years

5 - 8 Lacs

Hyderabad

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Roles and Responsibility Implement and configure Oracle HCM solutions for clients. Provide technical support and training to end-users on Oracle HCM modules. Collaborate with cross-functional teams to identify business requirements and develop solutions. Analyze and resolve complex technical issues related to Oracle HCM implementation. Develop and maintain documentation of Oracle HCM configurations and processes. Participate in project planning, execution, and delivery to ensure successful outcomes. Job Requirements Strong knowledge of Oracle HCM architecture and functionality. Experience with Oracle HCM configuration, customization, and integration. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Familiarity with industry trends and best practices in HR and payroll management.

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2.0 - 4.0 years

3 - 5 Lacs

Thane, Bhayandar, Mumbai (All Areas)

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Company Website : asmitagroup.com Location : Mira Road, Thane (Landmark - 5 to 7 mins walking distance from Mira Road East Railway Station) Working days : Mon-Sat Job Summary: We are seeking a dynamic and detail-oriented HR Executive to manage end-to-end HR operations (60% of the role) and talent acquisition activities (40% of the role). The ideal candidate will have hands-on experience with HRIS software, Job Portals, ensuring seamless HR process automation, accurate data management, and an excellent employee experience. HR Operations: Maintain and update employee records on HRIS, ensuring data accuracy and confidentiality. Support payroll processing by collating and verifying attendance, leave, and other relevant data. Oversee employee onboarding, induction, and offboarding formalities. Manage HR documentation such as employment contracts, letters, and compliance records. Address employee queries related to policies, benefits, and HR procedures. Coordinate performance management processes and employee engagement initiatives. Talent Acquisition: Manage the full recruitment lifecycle including sourcing, screening, interviewing, and coordinating offers. Partner with hiring managers to understand role requirements and develop effective sourcing strategies. Utilize Job platforms to post jobs, track applications, and generate recruitment reports. Build and maintain a pipeline of qualified candidates for various functions. Conduct reference checks and pre-employment verifications. Requirements: Bachelors or Master's degree in Human Resources, Business Administration, or a related field. 2 to 4 years of experience in HR operations and recruitment. Proficiency in HRIS software is mandatory, preferably Zimyo. Strong understanding of HR policies, procedures, and statutory compliance. Excellent communication and interpersonal skills. High attention to detail, organizational, and problem-solving abilities.

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1.0 - 4.0 years

1 - 4 Lacs

Baramati, Pune

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Responsibilities: - 1. Store level Recruitment coordination 2. Store level on boarding activity/Exit activity 3. Personnel file/Data Management 4. Monthly attendance and leave records management 5. Validation of 3P bills 6. Salary disbursement coordination 7. Statutory compliances coordination 8. Employee Benefits Management coordination 9. Store level training coordination and documentation 10. Grievance escalation 11. Drive HR initiatives 12. Manage Notice Board and coordinate inspections Knowledge & Skills: 1. Working knowledge of MS office. 2. Ability to work under pressure and meet timeline. Note: - MBA preferred

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1.0 - 2.0 years

2 - 3 Lacs

Kochi

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Role & responsibilities Manage end-to-end recruitment process from job posting to onboarding new hires. Coordinate joining formalities, including background verification and document checks. Conduct exit interviews with departing employees to gather feedback and improve processes. Oversee attendance management, payroll processing, salary processing, PF, ESI, and other HR operations. Ensure compliance with labor laws by conducting regular audits and maintaining accurate records. Preferred candidate profile

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6.0 - 9.0 years

5 - 9 Lacs

Gurugram

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Must Workday Studio experience is a must Workday Technical Role Workday tech developers needed Junior folks with 4 years experience only needed. Support experience is mandatory. Hands on Experience on Workday APIs, Connectors(including third party and workday Payroll connectors), Workday Studio, EIBs, Advanced Reporting and RaaS(Reports as a Service). Work Experience in configuring user based Security groups and policies & Core HCM, Object Transporter 2.0 and OAuth 2.0. Must have good understanding of the Workday architecture. Must be having good Communication skills. Exposure to Workday Production Support Activities, Incident and change management. Participated in Workday bi-annual Releases assessment and testing. Keen to work as individual developer/support resource. Nice to haveAbility to work with Workday Functional on Compensation, Learning and Performance & Recruitment modules. End to End implementation exposure. WD Integration Certified Working experience on Workday ADP integrations.

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3.0 - 8.0 years

5 - 6 Lacs

Mumbai Suburban, Mumbai (All Areas)

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Responsible to Execute End-to-end payroll Operations. Responsible for Attendance, Leave Management. Experience in HRMS is Mandatory. End to End HR Operations (Onboarding, Exits, Salary Grievances) Compliance Management Female Candidate Only.

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3.0 - 8.0 years

3 - 6 Lacs

Kolkata

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Senior HR Associate Company: Bright Vision Global Solutions Private Limited Location: Sector V, Salt Lake, Kolkata, India (Onsite) Joining Date: Preference for candidates available by 10th July 2025 (latest by 25th July 2025 ) Notice Period: Max 30 days (immediate joiners preferred) CTC Range: 3.8 to 6.00 LPA Work Hours: Weekdays: 1:30PM 9:30 PM Saturdays: 11:00 AM to 4:00 PM (Hybrid/Remote/Onsite as needed) Max 40 hours/week (Occasional weekend flexibility during hiring surges, with comp-offs provided) About Us Established in 1984 , Bright Vision Global Solutions has evolved from a dynamic textile export and trading firm into a diversified business with a rapidly growing Outsourced Services (Knowledge, Business & Finance) division , launched in early 2023 . We provide customized offshoring solutions to mid-size and mass-market American companies, offering a fast-paced, startup-like environment with modern tech systems and processes. Job Summary As the sole member of the HR department, you will report directly to senior management and oversee all aspects of the HR function, managing the full employee lifecyclefrom recruitment to offboarding. This role encompasses HR generalist responsibilities, including policy development, grievance handling, employee engagement, onboarding, and performance management. Additionally, you will serve as the Office Administrator, handling day-to-day administrative tasks to ensure smooth business operations. A key component of this role includes managing and maintaining the companys HRMS (Keka), ensuring data accuracy, system efficiency, and compliance. The ideal candidate will be a proactive, hands-on HR professional capable of multitasking, problem-solving, and aligning HR initiatives with organizational goals. Key Responsibilities 1. Recruitment & Talent Acquisition Manage full-cycle recruitment job postings (Naukri, LinkedIn, Indeed), screening, interviewing, and onboarding. Collaborate with department heads to define staffing needs and craft job descriptions. Conduct pre-hiring checks , extend offer letters, and oversee background verification (BGV) . 2. HR Operations & Compliance Ensure adherence to labor laws (POSH, PF, ESIC, PT, TDS) and timely submission of compliance reports. Maintain employee records , contracts, and statutory documentation. Administer disciplinary actions , grievances, and conflict resolution. 3. Payroll & Benefits Administration Assist in month-end payroll processing , salary reports, and compensation benchmarking. Manage leave policies, attendance tracking (via Keka HRMS) , and employee benefits. 4. Training & Performance Management Develop training programs for new hires and upskill existing employees. Monitor performance evaluations , KPIs, and feedback mechanisms. 5. Employee Engagement & Workplace Culture Organize engagement initiatives (Fun Fridays, team outings, milestone celebrations). Conduct employee sentiment surveys and recommend improvements. Foster a positive work environment through proactive communication and policy alignment. 6. HRMS & Administrative Duties Serve as the primary Keka HRMS admin (performance, attendance, payroll modules). Oversee office administration —vendor coordination, asset management, and facilities upkeep. Utilize AI tools (ChatGPT, Canva) for HR communications, posters, and policy drafting. Required Skills & Qualifications Education: Bachelor’s degree in HR, Business Administration , or related field. Experience: 3+ years in HR, with exposure to recruitment, payroll, and compliance . Technical Skills: Proficiency in HRMS platforms (Keka preferred) , MS Office, and advanced Excel. Familiarity with AI tools (e.g., ChatGPT) for HR documentation. Soft Skills: Impeccable corporate communication (written/verbal). Strong analytical, problem-solving, and interpersonal skills . Bonus: Experience in F&A outsourcing firms or knowledge of TDS, PF, ESIC . Why Join Us? Autonomy & Growth: Own the HR function in a rapidly scaling division. Diverse Exposure: Gain hands-on experience in HR strategy, compliance, and employee engagement . Modern Work Culture: Hybrid flexibility, comp-offs, and a collaborative startup environment .

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3.0 - 8.0 years

3 - 4 Lacs

Kolkata

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Responsibilities: * Manage HR generalist activities, coordination & administration * Conduct background verifications & exit processes * Execute leave management & attendance tracking * Oversee statutory areas & offer generation Health insurance Food allowance Provident fund Annual bonus

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2.0 - 7.0 years

1 - 3 Lacs

Pune

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Role & responsibilities 1. Develop effective filing systems and maintain all files and records 2. Ensure all relative policies are implemented in the office at all times 3. Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.) 4. Greet and assist visitors when they arrive at the office 5. Monitor office expenditures and handle all office contracts (rent, AMC,service etc.) 6. Perform bookkeeping activities (e.g. reconciliations) and update the accounting system 7. Monitor office equipment inventory and place appropriate orders 8.Assist in vendor relationship management 9.Coordiante, manage site & office related work 10. Coordinate with other departments to ensure compliance with established policies 11.Maintain trusting relationships with suppliers, customers and colleagues 12. Perform receptionist duties when needed 13.Coordinate with drivers, schedule drivers duty, calculate OT and allowances of drivers. Preferred candidate profile Immediate Joiner Candidate should have inerested for field work Contact Details. Mr. Tejas (HR) - 9075079830 Interested candidate share CV on hr@prakalpgroup.com

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4.0 - 5.0 years

6 - 7 Lacs

Bengaluru

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Configure and implement Oracle E-Business Suite HCM R12 for human resources processes. Manage modules like payroll, benefits, and talent management to optimize HR workflows and ensure compliance with business needs.

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4.0 - 5.0 years

6 - 7 Lacs

Bengaluru

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Implements and supports Oracle Fusion HCM solutions, ensuring seamless workforce management.

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4.0 - 5.0 years

6 - 7 Lacs

Bengaluru

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Implement and manage Oracle Fusion HCM and PeopleSoft HCM solutions, focusing on workforce deployment, time management, and payroll systems. Provide support, upgrades, and process improvements for HR-related applications.

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2.0 - 4.0 years

4 - 4 Lacs

Bengaluru

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Key Responsibilities: - Manage the HR lifecycle from onboarding to separation. - Oversee employee time and attendance for payroll. - Address employee queries related to HR, attendance, and payroll. - Handle resignations, terminations, and exit clearance. - Maintain employee records and prepare reports. Preferred candidate profile: - 2-4 years of HR operations experience. - Strong communication and organizational skills. - Attention to detail and a team-oriented mindset.

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4.0 - 9.0 years

3 - 6 Lacs

Jaipur

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Role & responsibilities -Led a team of three, providing support to ensure high-quality recruitment and payroll processes. -Oversaw daily activities, set performance goals, and conduct performance management evaluations to drive team success and alignment with the organization's objectives. -Independently administered the domestic payroll, including statutory deductions (PF, ESIC, and income tax), and salary processing. -Maintained high accuracy, addressed employees' queries, and ensured transparent deductions and disbursements. -Conducted performance evaluations and feedback sessions, fostering a culture of continuous improvement and accountability within the team. -Managed attendance and time-off tracking systems, ensuring compliance with company policies, and resolving discrepancies promptl -Handle and resolve employee grievances professionally. Resolve disputes efficiently while adhering to company policies and labor laws, ensuring outcomes are fair, consistent, and in line with organizational values. -Lead the Performance Management process, ensuring alignment between individual and team goals, and organizational objectives. Evaluate team performance through regular appraisals, providing feedback, and setting clear goals. -Develop performance improvement plans (PIPs) for employees needing support, and recognize high performers, motivating and retaining them. -Develop, implement, and communicate HR policies and procedures. Payroll Management: Ensuring accurate and timely payroll processing, including salary calculations, deductions, and compliance with tax regulations. Recruitment & Talent Acquisition: Managing the end-to-end recruitment process, from sourcing candidates to conducting interviews and onboarding new employees. HR Administration: Overseeing administrative HR functions such as maintaining employee records, preparing HR reports, and ensuring compliance with internal policies. Performance Management: Implementing and managing performance appraisal systems, providing feedback, and identifying development opportunities to drive employee growth. Onboarding & Training: Facilitating smooth onboarding processes for new hires, conducting induction programs, and coordinating training sessions to enhance skills and knowledge. Compensation & Benefits: Managing compensation structures, benefits programs, and ensuring alignment with market standards to maintain employee satisfaction. Grievance Management: Addressing employee concerns and grievances in a timely and confidential manner, fostering a healthy work environment. Employee Engagement: Initiating programs and activities aimed at improving employee morale, satisfaction, and overall workplace culture.

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6.0 - 11.0 years

14 - 24 Lacs

Hyderabad

Hybrid

Employment Type: Contract Working Mode: Hybrid Responsible to lead end to end Oracle fusion implementation/rollout projects To lead the overall solution from Oracle fusion functional Human capital perspective for complex projects Good Business Knowledge on Oracle Cloud/Fusion HCM Modules like (Payroll with Fast Formula , Global Core HR, Absence Management ) Candidate should have the ability to perform in a dynamically changing environment Lead experience is necessary, should have led and delivered complex business solutions with client facing experience Should have minimum 2-3 years of experience on end-to-end fusion implementation projects Having Certification on any Oracle Technology is an added advantage Excellent Communication Skills Mandatory

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2.0 - 3.0 years

2 - 3 Lacs

Chennai

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Key Responsibilities: Process monthly payroll across outlets Maintain attendance & leave records Ensure PF, ESI, PT, TDS compliance Handle employee payroll queries Generate payslips & assist in audits

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10.0 - 15.0 years

6 - 12 Lacs

Koppal

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Role & responsibilities : Consult, seek inputs from business heads and prepares Annual Manpower budget and controls headcount movement & costs. Create job descriptions in association with Hiring Managers, and identify, evaluate & executes right recruitment and selection tools, source and screen resumes, conducts interviews, negotiates, offers & onboard candidates. Assist HR operations team with data/information needed for conducting employee onboarding. Manages goal setting process for new joiners as well as existing employees as per defined process. Maintain and share the inputs for monthly Payroll cycles. Drive Mid-year review and annual PMS Cycle as per timelines. Thorough knowledge of labour legislations, compliances & periodical filings of returns related to all labour laws. Leads various audits including customer audits, security audits, compliances Audit, Social/ Labour audits. Identifies area of non-compliances and develop preventative & corrective action plans. Consult with line management and provide regular HR guidance. Partner with L&D- COEs to develop, deliver & evaluate training programs. Provide support for smooth execution of programmes ensure participation of employees in trainings & monitor their progress. Exposure to working on online learning platforms (LMS Learning Management System) Address employee queries and provide support for grievances related to Leaves, attendance, employee policies etc. Work closely with management and employees to improve work relationships, build morale and increase productivity and retention. Assist employee Engagement team to Plan and support to execute various engagement activities end to end. Support and drive HSE – Initiatives. Drive the Rewards & Recognition program as per policy. Ensure accurate and up to date employees’ records. Report Monthly, quarterly HR MIS/trends. Assist with HR projects, new initiatives as they are announced and rolled out. Preferred candidate profile Excellent written and verbal communication skills, organizational and inter-personal skills. Desired competencies – Ethical Practices, Business Acumen, Relationship Management, People Advocacy, conflict resolution, critical evaluation & cultural Effectiveness. Proficiency in MS Office (Mainly Excel, Word & PowerPoint). Exposure to plant HR operations.

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1.0 - 3.0 years

3 - 5 Lacs

Pune

Work from Office

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your > Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose " a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose " people "then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality.Growth and Development Opportunities:At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.Primary/Essential Duties and Key Responsibilities: Serve as the first point of contact for our customers, providing support via inbound phone. Expand your knowledge of product offerings, support policies, and delivery methods. Provide empathetic customer service to ensure customer satisfaction. Foster strong relationships with internal partners and communicate effectively across all organizational levels. Utilize your problem-solving skills to resolve complex customer queries. Thrive in a fast-paced, high-volume environment with precision and accuracy. Efficiently leverage various technologies and multiple screens. Participate in internal and external training sessions as required.Qualifications: Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 1-3 years of customer service experience. Experience with US Payroll/Time and Labor/HR is advantageous. Demonstrated technical troubleshooting skills. Ability to set and manage customer expectations effectively. Strong collaboration and time management skills. Experience handling sensitive situations professionally and thoroughly. Highly motivated and team-oriented. Open to working in Eastern time zones.Education, Certification and Additional Qualifications: Bachelor's degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. Inbound phone support experience FPC or CPP Certification in the Payroll/HR industry is a plus. Knowledge of SQL is a plus Where we're goingUKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process

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1.0 - 2.0 years

3 - 4 Lacs

Noida

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Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.Job Summary:The Garnishment Specialist I, is responsible for providing world class support and timely processing of assigned Garnishment Cases for UKG Inc.'s customers who utilize our Garnishment Administration and Disbursement product offering. The key responsibilities are to accurately process garnishment withholding orders to ensure compliance. This includes following the jurisdiction requirements and our standard processes to set up payroll deductions and written responses as required to the agencies and courts.Primary/Essential Duties and Key Responsibilities:— Ability to recognize and categorize orders for all garnishment types— Performs accurate and timely payroll transactions related to garnishments to include set-up, data entry, garnishment interpretation and updating deductions data according to established timelines, standards and procedures for garnishments types, including but not limited too Child supportso Releases— Provides accurate and timely written answers to garnishment and/or court notices as required within prescribed time limits— Ability to effectively examine and reconcile garnishments— Respond timely and accurately to internal contacts concerning garnishment deductions— Follows the established process to ensure delivery in compliance for each required mailing— Escalates non-routine inquiries and issues to Garnishment Specialist, Lead and Garnishment Manager— Effectively use appropriate resources which include including process documentation and our compliance reference "˜Complete Guide to Federal & State Garnishments', Garnishment Specialist, Lead, Manager— Attend and Actively participates in all scheduled Select Service Group, Garnishment Department and POD Team meetings and reviews recordings for any missed due to time off or other unavoidable conflicts— Stays current and adheres to federal and state guidelines when handling garnishment orders— Assists with garnishment set-up for new client implementations as requested— Being flexible and adapting to process improvements and changes and making suggestions to improve standard processes— Being a team player always remembering that all clients are our clients— Other Special projects or tasks assigned by Management.Required Qualifications:Knowledge, Skills and Abilities— 1-2 years Garnishment and/or Payroll or any related experience— Intermediate proficiency with Microsoft Office applicationsWord, Excel, Outlook— Must be able to manage assigned work in an organized, proactive and independent manner to meet all required time frames and commitments— Excellent analytical ability within a high transaction volume environment— Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm— Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages— Assists with related special projects as required— Overtime may be required during any calendar quarterExperience, Education, Certification, License and TrainingGraduate / Post GraduatePreferred Qualifications:— Working knowledge of UltiPro is a plus— FPC or CPP is a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

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5.0 - 10.0 years

7 - 12 Lacs

Pune

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Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Role:As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality.Growth and Development Opportunities:At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.Primary/Essential Duties and Key Responsibilities: Serve as the first point of contact for our customers, providing support via inbound phone. Expand your knowledge of product offerings, support policies, and delivery methods. Provide empathetic customer service to ensure customer satisfaction. Foster strong relationships with internal partners and communicate effectively across all organizational levels. Utilize your problem-solving skills to resolve complex customer queries. Thrive in a fast-paced, high-volume environment with precision and accuracy. Efficiently leverage various technologies and multiple screens. Participate in internal and external training sessions as required.Qualifications: Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 5+ years of customer service experience. Experience with US Payroll/Time and Labor/HR is advantageous. Demonstrated technical troubleshooting skills. Ability to set and manage customer expectations effectively. Strong collaboration and time management skills. Experience handling sensitive situations professionally and thoroughly. Highly motivated and team-oriented. Open to working in Eastern time zones.Education, Certification and Additional Qualifications: Bachelor's degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. Inbound phone support experience FPC or CPP Certification in the Payroll/HR industry is a plus. Knowledge of SQL is a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

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3.0 - 5.0 years

5 - 7 Lacs

Pune

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Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality.Growth and Development Opportunities:At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.Primary/Essential Duties and Key Responsibilities: Serve as the first point of contact for our customers, providing support via inbound phone. Expand your knowledge of product offerings, support policies, and delivery methods. Provide empathetic customer service to ensure customer satisfaction. Foster strong relationships with internal partners and communicate effectively across all organizational levels. Utilize your problem-solving skills to resolve complex customer queries. Thrive in a fast-paced, high-volume environment with precision and accuracy. Efficiently leverage various technologies and multiple screens. Participate in internal and external training sessions as required.Qualifications: Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 3-5 years of customer service experience. Experience with US Payroll/Time and Labor/HR is advantageous. Demonstrated technical troubleshooting skills. Ability to set and manage customer expectations effectively. Strong collaboration and time management skills. Experience handling sensitive situations professionally and thoroughly. Highly motivated and team-oriented. Open to working in Eastern time zones.Education, Certification and Additional Qualifications: Bachelor's degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. Inbound phone support experience FPC or CPP Certification in the Payroll/HR industry is a plus. Knowledge of SQL is a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

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5.0 - 10.0 years

7 - 12 Lacs

Pune

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"“ US Payroll Check History Consultants Description UKG Ready (UKGR) is an exciting division of Ultimate Kronos Group which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG. You will be joining the Services Advising job family of Ready Implementation Services (RIS) workgroup, under the UKG Customer Experience (CX) division for the new customer deployments of UKG Ready product and work with UKG Ready customers in multiple geographies. We hire people having knowledge in Human Capital Management or Workforce Management domain for products like ADP, Ceridian Dayforce, Oracle HCM, PeopleSoft, Ramco, SAP SuccessFactors, Workday. We are seeking a bold, innovative, and strategic individual to join our Strategic Advisory Solutions team. You will serve as a thought leader within the RIS and have primary responsibilities in the Advisory Services program concentrating on the Ready Balance Sheet Approval process. This role actively partners with Ready delivery teams to timely complete Balance Sheet approvals ahead of customer processing their first live payroll. Having a people first mentality and big picture strategy is critical to our success. Qualifications Individuals looking to be a part of our talented team should possess the following Self-starter able to work with minimal supervision End to end processing of US Payroll Ability to see the big picture and align daily tasks with our broader strategy Proficient in Microsoft Excel Baseline understanding of U.S. W2 and/or U.S. tax reports (941 reporting) 5+ years of professional experience in a functional or technical role implementing or supporting a UKG product Baseline competency level of UKG Ready payroll module and/or Check history process Experience providing coaching and mentoring to peer groups/persons Clear and concise in communicating information Must be consultative, organized, detail-oriented, accurate, and responsive Ability to work independently, balancing multiple priorities to drive results Stays current on all new product capabilities and understand how to use them Ability to work independently and balance multiple priorities Driven to present solutions, not just problems Ability to work independently, participate in teams, and assist others as needed Ability to understand current business state, immediate issues Ability to influence teams to keep the overall internal/external customer experience forefront Open to implementing and following new ideas in an evolving role. Ability to work in a business required shift (11:30 AM to 8:30 PM IST)

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15.0 - 20.0 years

17 - 22 Lacs

Pune

Work from Office

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Director, Professional Services Consulting is responsible for the implementation of the UKG PRO suite products for the Launch team covering all markets (Strategic to Enterprise). The Director owns the overall client experience through implementation for each client in their portfolio. This individual provides strategic direction to their managers and thus their individual contributors in their team of Solution Consultants.Primary Responsibilities:- Direct reports include functional managers and an indirect staff of over 40 employees.- Establishes organizational goals and objectives, and monitors performance to plan. Adjusts resources, organization structure, and personnel to achieve attainment of overall goals. Delegates tasks and assignments to appropriate subordinates and monitors progress.- Gives significant input into strategic and tactical decisions related to the functional discipline- Solves multiple problems involving complex technical and managerial issues involving functional discipline and across multiple disciplines.- Interprets, executes and recommends modifications to company strategies and procedures. Often meets with senior managers and peers from other functional groups to deal with external dependencies and issue resolution- Interacts with senior management (VP/Director level) in sales, engineering, and support. Represents UKG to these customers and has authority to commit significant company resources in these interactions. Responsible for customers' overall satisfaction.- Responsible for key product input and requirements communications to Engineering which have very significant impact on medium term company competitive positioning and service delivery costs.- Develops staffing strategies. Recruits and hires staff. Supervises direct and functional reports. Establishes individual performance goals and priorities. Reviews performance against goals. Provides counseling. Plans, approves, and implements programs for the timely development and progress of each individual. Plans and grants salary increases as appropriate. Manages discipline and documentation steps in problem employee situations. Manages dismissals.Qualifications:- Minimum 15 years technical and consulting management experience (3-5 years at Director level) in a high-volume customer focused environment, preferred.- Minimum 5 years' experience in HR, Payroll and/or Time and Labor domains, preferred.- Proven results in improving customer satisfaction, driving delivery timelines, employee engagement and team productivity.- Establishes organizational goals and objectives, and monitors performance to plan. Adjusts resources, organization structure, and personnel to achieve attainment of overall goals.- Serves as the point of escalation as needed. Responsible for negotiating and resolving escalated issues that arise during the implementation- Proven experience in creating an employee & customer centric culture.- Excellent interpersonal, motivational, and managerial skills with an indirect staff of over 40 employees. Ability to manage conflict situations constructively.- Professional communication skills, both written and verbal.- Ability to multitask and prioritize projects, time manage, and practice detail oriented organizational skills.- Experience working in a fast-paced environment and consistently delivering projects on or before expected due dates.- Experience preparing and writing demonstrations, proposals, policies, procedures, job descriptions, and schedules. Use of good judgment and a sense of urgency in the decision-making process when assessing problems/situations.- Ability to deal with ambiguity and change in all areas on a regular basis.- Strong decision-making and problem-solving skills and general business acumen Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

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