FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.
Associate Director - Compliance
Value Preposition
Contribute to creating a culture of compliance where ethics and integrity are a critical part of what we do every day.
Job Details
Position Title: Associate Director - ComplianceCareer Level: L3Job Category: Vice PresidentRole Type: HybridJob Location: Bangalore
About The Team
The compliance testing team operates as an independent function within the broader compliance framework. This team is responsible for accessing the effectiveness of controls and processes to meet regulatory obligations. The team conducts targeted reviews across business lines and functions, identifies potential compliance gaps and works with the business functions on guiding them with remediations. By leveraging deep regulatory knowledge and analytical rigor, the team plays a critical role in promoting a culture of compliance and supporting the banks’ risk management objectives
Impact
The Associate Director, Compliance Testing is a leadership role and is responsible for effectively leading the compliance testing team. He/She would have accountability for overall performance of the compliance substantive transaction and controls (design/operating effectiveness) testing performed by this team, including schedule coordination with, the US based Compliance Testing Senior Managers, ensuring team productivity, seamless service delivery, quality and effective people engagement. Additionally, the Assoc Director will assist with ad hoc and special projects (e.g. supporting data analytics effort, assisting in monitoring report design) leveraging the local team’s expertise.In this role, the Associate Director has the opportunity to support the annual compliance testing schedule conducted by the 2nd LOD Compliance Testing, while identifying risks that could impede the scalability of testing function.The role is also responsible for building the risk culture of a well-managed organization in line with guidance by Compliance Testing & Analytics (CTA) management that adheres to Compliance Testing Methodology.
Key Deliverables
- Contribute to the development and execution of the annual plan
- Oversee the daily execution of operational effectiveness testing of key compliance controls identified in the compliance reviews conducted by the 2nd LOD Compliance Testing team
- Manage resources in order to meet budgeted hours and timeline dictated by the annual testing schedule.
- Coordinate with other Managers to ensure review timelines are aligned
- Review the testing workpapers produced by individual testers to ensure the quality and consistency of work is in alignment with CTA testing methodology
- Clearly document the results of testing performed
- Provide guidance and training to the team on an ongoing basis.
- Provide recommendations to the leadership on program enhancements for continuous improvement
Functional Skills
Skills and Qualification
- Experience and understanding, including assessment of risks and controls, a minimum of 15+ with a financial services organization.
- Strong organization skills, attention to detail, and communication skills for collaboration, reporting, and documentation of findings.
- Ability to work independently or with a team, meet deadlines, and pivot as priorities shift.
- Ability to identify and provide feedback regarding process improvements and potential risks.
Technical/Business Skills
- Experience and understanding of policies, including Operational, Regulatory and Credit, and supporting processes and procedures.
- Understanding of the US regulatory, legal and compliance frameworks impacting the financial services industry.
- Experience of reviewing processes, procedures and controls including evidence of compliance.
- Experience of performing assurance activities including substantive transaction and controls testing.
- Experience of working in one of the three lines of defense within a financial services organization.
Leadership Qualities
- Strong leadership skills including coaching and guiding team, providing performance feedback, leading team through periods of change and transition, and ability to build strong relationships within the team.
- Ability to work independently with minimal oversight, execute against priorities in a timely manner, and adapt to priority shifts.
Relationships & Collaboration
- Ability to build and maintain strong working relationships with business partners through strong communication and a proactive approach to problem solving and identifying risks.
Accessibility Needs
We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
Equal Employment Opportunity
FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.
