Associate Consultant - SFO

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Description

Title: Sales Ops Capabilities/Optimization Associate Consultant

Path/Level: P1

City: LCCI, Bangalore

State / Province: Karnataka

Company Overview:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities:
This role, GOSO(Global Operations Strategy Organization) - Sales Force Optimization Associate Consultant, will report to the GOSO SFO US Manager and work within a team set up to provide critical capabilities for US Affiliate. These capabilities may include, Customer Segmentation & Targeting , Sales force Sizing, Structure, Territory Alignment Design and Maintenance, Field Call planning and Refinement, Dynamic Targeting, Reporting etc.

Key accountabilities will include the following:

• Collate information regarding the field force size, structure, performance, etc. for purposes of analysis
• Conduct analysis of the data and cascade the overall sales target to the sales associate level
• Create models such as the customer behaviour profile to support the sales teams to enhance and track performance of the field force against plans
• Use data and reports to develop, optimize, and implement strategies aimed at improving sales teams’ performance
• Develop approaches to design and align territories, incl. structure, size, and deployment
• Leverage statistical analyses such as regression, Anova, A/B testing etc. to track KPIs, draw insights & suggest course correction, if required.
• Use datasets such as field execution, tool activity, sales, surveys etc. to track & tweak the deployed field engagement platforms
• Provide inputs to optimize the field force effectiveness through processes such as Sales Force Sizing, Alignment Design, Personnel Placement, Targeting, Incentives etc.
• Create models such as the customer behaviour profile to support the sales teams to enhance and track performance of the field force against plans.
• Setup recurring Tableau, Power BI reports to measure key KPIs of field force execution
• Use data and reports to develop, optimize, and implement strategies aimed at improving sales teams’ performance
• Automate excel-based operations to SQL/Python for improving processing turn-around time, and set-up quality assurance procedures
• Present insights & results to key stakeholders for driving key business decisions
• Manage projects independently by performing tasks such as project planning & scoping, delegation, results read-out & feedback assimilation

Basic Qualifications:

• Bachelor’s Degree
• Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations

Additional Skills/Preferences:

• BTech with 2-3 years of experience in sales planning and management
• Knowledge of data analytics and visualization tools (BI, Tableau), Javelin suite of products, CRM systems, Veeva, SQL, AWS, and MS Office
• Excellent communication (written & verbal) and prioritization skills with attention to detail
• Strong learning agility
• Strong analytical mindset
• High level of motivation and a strong desire to find creative solutions to challenging situations
• Keen focus on detail, accuracy, and ability to solve problems, supported by strong analytical reasoning
• Experience in business analysis

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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