Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
Managing comprehensive facility operations and maintenance for facility management professionals, running a large commercial facility is similar to conducting a symphony—every element must work in perfect harmony. As an Assistant Facilities Manager at DEL24, Gurugram, you will have an excellent opportunity to advance your career in facility management by overseeing multiple facility management aspects, from maintenance and operations to vendor management and safety protocols. Like a conductor coordinating various sections of an orchestra, you'll emphasize the critical success factors in facility management—efficiency, safety, and service excellence—to ensure the facility maintains high standards in operations and maintenance. You'll be a key authority in inspecting, monitoring, and maintaining all facility-related systems and services to ensure optimal performance and occupant satisfaction, directly contributing to JLL's mission of shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.
What your day-to-day will look like:
Establish and enforce facility management standards based on industry best practices while reviewing and planning preventive maintenance schedules and resource utilization
Monitor building systems, maintenance activities, and service delivery to ensure compliance with quality standards and SLAs
Investigate and resolve complaints regarding facility services, maintenance issues, or special requirements while maintaining regulatory compliance records
Conduct regular facility inspections to ensure proper functioning of all building systems and services while arranging equipment maintenance and repairs
Coordinate various facility services including housekeeping, security, and waste management while establishing standards for measuring tenant/occupant satisfaction
Maintain asset and inventory records and manage facility management documentation while tracking and analyzing facility-related expenses
Review work procedures and operational processes to identify improvements in service delivery and efficiency while scheduling maintenance activities
Manage vendor relationships and monitor service delivery performance while developing systems for maintaining facility records and conducting audits.
Required Qualifications:
In-depth understanding of facility management operations with significant experience in managing commercial facilities
Strong technical knowledge of building systems and maintenance requirements with ability to supervise and train facility management team members
Proficiency in facility management software and MS Office applications with excellent technical and management skills
Knowledge of facility management best practices and regulatory requirements with ability to analyze and resolve complex facility-related issues
Strong vendor management and negotiation skills with ability to foster cooperative work environment
Employee development and performance management skills with strong leadership and organizational abilities
Ability to communicate effectively, both orally and in writing, with skill in examining and re-engineering operations and procedures.
Preferred Qualifications:
Experience with Building Operations & Maintenance Efficiency and Occupant Satisfaction management
Knowledge of Energy Management & Sustainability practices with Cost Control & Budget Management capabilities
Background in Vendor Performance Management with experience in commercial facility operations in Gurugram or similar markets
Understanding of regulatory agencies requirements regarding safety, environmental compliance, and building codes
Experience formulating policy and developing and implementing new strategies and procedures for facility management
Solid background in facility management policies and procedures with expertise in evaluating facility systems and implementing improvements.
Location: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
