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MS Agarwal Foundries Pvt Ltd
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Application Specialist

Application Specialist

MS Agarwal Foundries Pvt Ltd

0 years

0 Lacs

hyderabad telangana india

Posted:1 day ago| Platform:

Apply

Skills Required

support erp salesforce crm sap management optimization coordination troubleshooting logistics dispatch invoicing servicenow service analyze development data pricing inventory tracking reports

Work Mode

On-site

Job Type

Full Time

Job Description

proactive and technically sound Application Support

The incumbent will ensure smooth day-to-day business operations through timely issue resolution, change management, process optimization, and close coordination with functional users and IT teams.

technical troubleshooting, functional understanding, and business process knowledge

· Proven experience in supporting and troubleshooting Salesforce CRM, SAP SD, SAP SCM, Transport Management Systems, or equivalent ERP modules.

· Good understanding of end-to-end Order-to-Cash (O2C) processes, including order creation, dispatch, delivery, invoicing, and credit management.

· Exposure to system interfaces and integrations between ERP, CRM, and logistics applications.

· Proficiency in incident and problem management tools (e.g., ServiceNow, Fresh service, or similar ITSM systems).

· Ability to analyze application logs, identify root causes, and collaborate with development or infrastructure teams for resolution.

· Understanding of master data management, pricing structures, inventory tracking, and customer order workflows.

· Experience in generating and maintaining reports, dashboards, and analytical insights from ERP/CRM systems.

Regards

HR Team

MSAF

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