Analyst - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.  Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.  By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

American Express is on a multi-year journey to enhance our focus on privacy compliance as well as customer data handling and transparency. As part of this journey, EDMP is establishing a global Privacy Center of Excellence (GPCE). The Associate, Privacy Metrics & Reporting will sit within the newly formed Privacy center of excellence to define and implement metrics to measure the operational efficacy of AXP’s privacy processes and controls, as well as monitor operational risk events for privacy themes. This role will coordinate across business units and markets to set common reporting guidelines and report on aggregate results for the enterprise, as well as identify thematic opportunities to enhance the privacy enhancement backlog through the analysis of operational risk events.

• Support the manager in designing, implementing, and optimizing reports that track compliance with data privacy regulations and internal policies.
  
• Perform detailed data analysis to ensure the accuracy and integrity of the reporting data used in dashboards and reports.
  
• Gather and validate data from multiple sources, ensuring consistency and reliability in reporting metrics related to data privacy.
  
• Create ad-hoc reports and presentations for management that highlight significant data privacy trends and insights, aiding in strategic decision-making processes.
  
• Support cross-functional teams with data requests related to privacy metrics, fostering collaboration and understanding across business units.
  

Qualifications:

• 2+ years of experience in data analysis, reporting, or a related role, preferably within data privacy or regulatory environments.
  
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets and provide actionable insights.
  
• Proficiency in data analysis tools and software, such as SQL for data querying, Excel for advanced data manipulation, and experience with visualization tools like Tableau or Power BI.
  
• Some Familiarity with data privacy laws and regulations (e.g., GDPR, CCPA) and their implications on reporting and compliance activities.
  
• Strong attention to detail and accuracy, ensuring that all reports and dashboards reflect reliable data.
  
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders effectively.
  
• Ability to work collaboratively in a team environment, as well as independently manage tasks and projects with minimal supervision.
  
• Proactive attitude toward learning and staying updated on industry trends related to data privacy and reporting methodologies.
  
• Enjoy solving large and complicated problems.
  
• Ability to maintain a positive, ‘can-do’ attitude
  

 ORMCM

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities