Admissions Counselor

Job Title: Admissions Counsellor – PGP 

Location: Gurugram, Haryana (with travel as required) 

Department: PGP Admissions & Outreach 

Experience: 1–3 years 

Type: Full-time | On-site | 6 days working

About Masters’ Union:

Masters’ Union is a new-age business school based in Gurugram, reinventing business education by bringing industry leaders and practitioners into the classroom. Our flagship Post Graduate Programme in Technology and Business Management (PGP TBM) has consistently outperformed traditional B-Schools in India on both placement and entrepreneurship outcomes.

While top recruiters like Amazon, Microsoft, BCG, Bain, and Razorpay hire our graduates, entrepreneurship is equally core to our mission. In the 2024 cohort, 15 student teams continued building the startups they launched during the programme. Students also generated over ₹3.3 crore in dropshipping revenue, co-managed a ₹5 crore investment fund, pitched to over 100+ VCs and angels, secured seed funding, and saw their ventures featured on Shark Tank India.

Our industry-driven approach, hands-on learning experiences, and focus on leadership, technology, and entrepreneurship make Masters’ Union one of India’s most innovative business schools.

About the Role:

This is a high-stakes, high-impact role at the heart of Masters’ Union’s admissions engine. As an Admissions Counsellor for our PGP TBM programme, you will be the first point of personal interaction for many of our prospective applicants. You’ll guide talented professionals and graduates through the admissions journey, helping them assess fit, understand our unique offerings, and take the next step toward joining the programme. This isn’t a typical sales or customer service job—it’s about deep engagement, consultative conversations, and acting as an advisor who genuinely understands candidates’ aspirations and matches them with the right educational opportunities.

Key Responsibilities:

1.     Candidate Engagement & Counselling –

Engage with prospective applicants via calls, video meetings, emails, and in-person sessions to educate them about the PGP TBM programme and its value proposition.

Understand candidates’ academic, professional, and career backgrounds and counsel them on how the programme aligns with their goals.

Proactively follow up with leads, addressing queries, concerns, and objections with empathy and clarity.

Host info sessions, webinars, and 1:1 counselling sessions to drive applications.

Travel as required to different cities for events, outreach sessions, or candidate meetings.

2.     Admissions Process Management -

Manage and track your pipeline of leads using CRM tools to ensure timely outreach and consistent engagement.

Assist candidates through the entire admissions lifecycle—from initial inquiry to application submission, interview scheduling, and final decision communication.

Maintain accurate and up-to-date records of interactions and candidate statuses.

3.     Performance & Insights –

Monthly and quarterly targets for applications and enrolments.

Share insights on candidate feedback, FAQs, and trends to help refine marketing and outreach strategies.

Collaborate closely with marketing, events, and programme teams to ensure cohesive communication and brand consistency.

Ideal Profile:

·      Experience: 1–3 years in admissions counselling, inside sales, academic counselling, or customer-facing roles. Prior experience in higher education, test-prep, or EdTech is a plus.

·      Mindset: Consultative approach, empathetic communicator, and driven by helping people make life-changing decisions.

·      Tools: Comfortable using CRM platforms (e.g., HubSpot, Salesforce), Google Workspace, Zoom, and other digital communication tools.

·      Traits: Excellent spoken and written communication, high ownership, organized, patient, and able to manage multiple conversations simultaneously.

Why This Role is Unique?

You’ll be helping shape the careers of some of India’s brightest talent.

You’ll work with a fast-paced, ambitious team obsessed with delivering exceptional candidate experiences.

You’ll be part of a disruptive institution that’s redefining business education in India.

Compensation:

CTC as per industry standards.

Competitive and performance-based.

We reward ambition, ownership, and impact.