Admission Manager

An admissions manager oversees the entire student enrollment lifecycle, from initial inquiry to final admission. The role is a blend of strategy, marketing, customer service, and administration, designed to meet the school's enrolment targets. 

Core responsibilities:

1. Strategic planning and execution

·      Develop and implement an annual admissions plan to achieve the school's enrollment and retention goals.

·      Analyze market trends, competitor offerings, and demographic shifts to formulate effective recruitment strategies.

·      Work with the school's leadership to align admissions strategies with the school's vision and financial objectives.

·      Track and report key performance indicators (KPIs) and admissions data to senior management. 

2. Management of the admissions process

·      Oversee the entire admissions workflow, ensuring efficiency and a positive experience for applicants.

·      Manage a team of admissions officers or counselors, providing training and guidance to meet targets.

·      Administer and manage all aspects of student applications, including accepting, reviewing, and filtering submissions.

·      Handle all admission inquiries via phone, email, and in-person meetings.

·      Conduct admissions tests, student interviews, and assessments fairly and under strict conditions.

·      Ensure all necessary documents are submitted, and student data is accurately maintained in the school's management information system (MIS) or CRM. 

3. Outreach and marketing

·      Collaborate with the marketing department to develop promotional materials and campaigns.

·      Organize and manage admissions-related events such as open houses, school tours, and informational sessions.

·      Represent the school at educational fairs and other promotional events to attract prospective students.

·      Build and maintain relationships with feeder schools, community partners, and educational agencies. 

4. Parent and student counseling

·      Provide counseling sessions to prospective students and parents, explaining the school's curriculum, facilities, fee structure, and the CBSE stream.

·      Serve as the main point of contact for families throughout the admissions process, providing excellent customer service.

·      Communicate with parents regarding application status, enrollment, and orientation details. 

5. Compliance and administration

·      Ensure all admission policies, procedures, and student recruitment practices are in strict accordance with the rules and standards of the CBSE Board.

·      Process paperwork for new students and manage student records accurately.

·      Liaise with internal departments, such as academic and finance, to ensure a seamless transition for admitted students. 

Essential qualifications and skills

Education:

Experience:

Communication skills:

Interpersonal skills:

Leadership:

Technical skills:

Analytical skills:

Organizational skills:

Customer service:

Salary (ctc)

Work Location