Admin & Travel Support Executive

AboutShipsy:

AI-first global technology leader

We are proud to be:

• Recognized in the Gartner® Magic Quadrant™

  and named

  “Customers’ Choice”

  in 2024 for Transportation Management Systems
• The

  highest-rated logistics platform in our category globally

• Backed by

  Peak XV and A91 Partners

  , having raised

  $35M+

  to date

AI-powered logistics management platform

India, the Middle East, Europe, Southeast Asia, and ANZ

🌍 Our Global Growth Story

• 2021: International Expansion and Rapid Growth

  – Shipsy established its first international office, a regional headquarters in Dubai, marking the start of its Middle East expansion. The Middle East quickly became a significant market, with about a 75% increase in both client base and revenue.

• 2022: Series B Funding & Expansion

  – Set up a regional HQ in Saudi and expanded into Europe and the UK.

• 2023: Record Growth & Acquisition

  – Achieved

  100% revenue growth

  , opened HQs in Netherlands and Riyadh, and acquired Stockone (WMS) to enhance our logistics platform.

• 2024: Industry Recognition

  – Named “

  Customers’ Choice

  ” in Gartner’s report for Transportation Management Systems.

• 2025: Expansion & Industry Leadership

  – Established HQs in Australia (Sydney) and London to drive ANZ expansion, and recognized as a Niche Player in the 2025 Gartner® Magic Quadrant™ for TMS!

🔗 Meet our leadership team and explore our journey

✨ Discover what it’s like to work here – Life at Shipsy

Job Title: Office Receptionist, Traveldesk & Admin Executive

Location

Department

Experienc

Employment Type

About the Role

We are looking for a proactive, people-friendly, and hands-on Receptionist, Traveldesk & Admin Executive to be the face of our Gurgaon HQ. You’ll play a dual role—offering a warm welcome to all who walk through our doors while ensuring the office runs like a well-oiled machine behind the scenes. If you thrive in a fast-paced startup environment and love being the go-to person for all things office-related, we’d love to meet you!

Key Responsibilities:

Front Desk & Reception:

• Greet clients, visitors, and employees with a professional and courteous demeanor.
• Manage check-ins and visitor logs, ensuring security protocols are followed.
• Answer and redirect calls using a multi-line phone system.
• Coordinate meeting room bookings and prepare spaces for internal and external meetings.
• Maintain a clean, welcoming, and organized reception area.

Administrative & Operational Support:

• Resolve daily office issues (e.g., Wi-Fi glitches, maintenance, admin supplies, etc.).
• Coordinate with external vendors and the internal admin/facilities team as needed.
• Handle courier and delivery logistics, including sorting, distributing, and pickups.
• Support HR and admin in organizing and executing company events and office functions.
• Procure office supplies and licenses, and manage inventory with the facilities or procurement team.
• Oversee day-to-day office operations, ensuring a clean, professional, and efficient workspace.
• Support interview coordination and onboarding in the absence of HR.

• Travel Desk Management:

• Plan and manage employee travel arrangements, including flight bookings, visa processing, and hotel reservations.
• Monitor and ensure compliance with travel budgets, providing regular reports to relevant departments.
• Build and maintain strong relationships with travel and accommodation vendors to ensure seamless travel arrangements.
• Reporting & Administration:
• Create and maintain detailed reports of office, travel, and HR activities for review and analysis.
• Collaborate with vendors to ensure smooth delivery of services and supplies.

Reporting & Administration:

• Create and maintain detailed reports of office, travel, and HR activities for review and analysis.
• Collaborate with vendors to ensure smooth delivery of services and supplies

Skills & Qualities We’re Looking For:

• Strong interpersonal and communication skills—professional yet approachable.
• Highly organized, proactive, and hands-on with a problem-solving mindset.
• Ability to multitask and manage time effectively in a fast-moving environment.
• Comfortable with tech tools (e.g., Google Workspace, Slack, basic office systems).
• Previous experience in a startup or fast-paced company is a plus.

What You’ll Get:

• Opportunity to be part of a growing team and shape workplace culture.
• Ownership of your space and responsibilities.
• A collaborative, people-first environment that values initiative and adaptability.