Zonal Head

Job Description

Business planning PLanning for Locations wise Manpower/ Budgets basis Market Mapping Hiring and On Boarding of Teams including SH / CH / RM’s Training and Hand Holding plan/ models Identify potential locations in assigned geographical locations & recruit right team members to develop business ( IMD recruitment , partner tie-ups ) generated from the location. Design business plan for driving sales and achieving set topline and bottom-line targets for locations being managed Provide team members the required support in terms of guidance on business matters/ solutions for challenges faced etc. to ensure that they are equipped to deliver targets while optimizing turnaround time Drive business for the assigned cluster by leveraging on functional run campaigns , incentive plans to ensure team exhibit right behavior & to increase number of customers converted in markets managed Intermediary & Relationship Management Identify focus areas/ target customer segments for team members / key intermediaries and guide them to maximize revenue generated from identified target segments including cross sell and resolve business issues, if any Analyze performance of team members in various LOB’s and enable development of product portfolios for them accordingly to ensure maximization of lead/ revenue generated by each team member. Provide inputs to training team & central support team in designing and driving campaigns/ trainings programs for team members to develop their knowledge of specialized products (like indemnity , non-indemnity & travel.) and enhance their sales capabilities Orient new teams members with functional initiatives , business enabler inputs , incentive plans , distribution strategy , digital platforms for wider reach to build distribution team within 15 days of joining. Design and run engagement/ recognition programs at local level for intermediaries to ensure they are appropriately incentivized and motivated to drive business for Company. Approve IMD’s onboarding , as proposed / identified by team member , based on the standard profile & business potential. Manage relationship with IMD’s to understand their requirements, resolve any challenges faced by them and keep them engaged to drive high sales and business Plan business development activities to attract customer segments like planning sales activity at corporates, housing societies, health camps, by collaborate internally with concerned teams & externally with appropriate authority for approvals to enable sales team to execute plan. Provide input to zone head in design of new products/ revisions required in existing products basis feedback from intermediaries / Channel Partners (based on their market understanding) Team Review, Monitoring & Support Review functional metrics and quality of portfolio across each agent segment and support the team with actuarial and underwriting inputs to improve the quality of portfolio Ensure every team member is visited at respective location twice a month & key IMD’s met during location visit to discuss business development & address issues / concerns, if any Ensure all team members are registering requisite sales call / meetings through Goal Sheet application & monitor quality of sales meetings registered & share feedback with team members. Provide guidance to all team members to course correct in case of deviations from planned targets Present business status to zone head / NHOD during periodic reviews Address operational issues, policy issuance support , Tab concerns, interdepartmental conflicts raised by team members to ensure seamless business acquisition. Team Development Identify the right talent for various positions within team to ensure creation of engaged team Enable training needs identification and ensure periodic trainings for all stakeholders – team members, agents etc. to ensure everyone is up to date with product and process advancements Oversee rewards and recognition within team to ensure engagement and reinforcement of right behaviors among employees and agents Establish individual performance expectations and evaluation metrics, and regularly review individual performance Identify and create development opportunities for team members to enhance functional knowledge Show more Show less